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Council Tax Collection enforcement - Cities and urban areas

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Dear Sir / madam

Under the Freedom of Information Act, please provide the following records for the years 2015/16, 2016/17, 2017/18, 2018/19:

1. The number of cases of council tax debt which have been passed to external enforcement agencies and the overall amount of council tax which was owed (just in relation to the cases which were passed to the agencies)

2. In addition to the above, if it is possible to do so within the FOI cost limit, please provide the overall amount of council tax debt recovered by agencies

3. In addition to the above, if it is possible to do so within the FOI cost limit, please provide for each of the periods 2017/18 and 2018/19 the names of enforcement agencies employed by the council. (If multiple, please detail % split of cases allocated).

4. In addition to the above, if it is possible to do so within the FOI cost limit, please provide for each of the periods 2016/17, 2017/18 and 2018/19, the number of complaints received by the council arising from allegations about the actions of bailiffs and debt collectors employed by the council.

Yours faithfully
Ben Quinn

CCR FOI Investigation Team, Cheshire East Council

[1]Cheshire East New Logo
 
 
 
 
 
 
Date: 16 July 2019
Our Reference: 5562165
 
Dear Mr Quinn
 
Freedom of Information Act 2000
 
Thank you for your request regarding Council Tax Collection enforcement -
Cities and urban areas.
 
Your request has been identified as falling within the scope of Freedom of
Information Act 2000 and It will be treated as a request for information
within the meaning of the Freedom of Information Act: this means that we
will send you a full response within 20 working days, either supplying you
with the information which you want, or explaining to you why we cannot
supply it. 

The due date is 13 August 2019.
 
If we need any further clarification or there is a problem, we will be in
touch. 
 
We will either supply you with the information which has been requested,
or explain why we cannot supply it.

In the meantime if you wish to discuss this further please contact me. It
would be helpful if you could quote the reference number quoted above.

 
Yours sincerely
 
 
Kate Tomlinson
Compliance and Customer Relations Assistant
Cheshire East Council
 
NOTE: Please do not edit the subject line when replying to this email.

References

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CCR FOI Investigation Team, Cheshire East Council

1 Attachment

[1]Cheshire East New Logo
 
 
 
 
 
 
Date: 17 July 2019
Our Reference: 5562165
 
Dear Mr Quinn
 
Thank you for your request for information received on 16 July 2019.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Gill Clowes
Customer Relations and Compliance Assistant
Cheshire East Council
 
NOTE: Please do not edit the subject line when replying to this email.

References

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Dear CCR FOI Investigation Team,

Thank you for your recent correspondence following my FOI request ( your ref 5562165)

You supplied a table with some records but, without explanation, do not appear to have provided records for the years 2015/16, and 2016/17. They were sought in the original request ( below)

" Under the Freedom of Information Act, please provide the following records for the years 2015/16, 2016/17, 2017/18, 2018/19:

1. The number of cases of council tax debt which have been passed to external enforcement agencies and the overall amount of council tax which was owed (just in relation to the cases which were passed to the agencies)

2. In addition to the above, if it is possible to do so within the FOI cost limit, please provide the overall amount of council tax debt recovered by agencies

3. In addition to the above, if it is possible to do so within the FOI cost limit, please provide for each of the periods 2017/18 and 2018/19 the names of enforcement agencies employed by the council. (If multiple, please detail % split of cases allocated).

4. In addition to the above, if it is possible to do so within the FOI cost limit, please provide for each of the periods 2016/17, 2017/18 and 2018/19, the number of complaints received by the council arising from allega

Yours sincerely,

Ben Quinn

CCR FOI Investigation Team, Cheshire East Council

FOI Request Ref: 5562165
 
Dear Mr Quinn
 
I have sent your query regarding missing years to the service department, 
and will get back to as soon as possible.
 
Many thanks
Gill Clowes
Compliance and Cutomer Relations
Cheshire East Council

CCR FOI Investigation Team, Cheshire East Council

1 Attachment

Dear Mr Quinn
 
Please find attached a response provided by the department,  I hope this
now completes your request if full.
 
Yours sincerely
 
 
Gill Clowes
Customer Relations and Compliance Assistant
Cheshire East Council

--------------------------------------------------------------------------

Dear CCR FOI Investigation Team,

Thank you for your recent correspondence following my FOI request ( your
ref 5562165)

You supplied a table with some records but, without explanation, do not
appear to have provided records for the years 2015/16, and 2016/17. They
were sought in the original request ( below)

" Under the Freedom of Information Act, please provide the following
records for the years 2015/16, 2016/17, 2017/18, 2018/19:

1. The number of cases of council tax debt which have been passed to
external enforcement agencies and the overall amount of council tax which
was owed (just in relation to the cases which were passed to the agencies)

2. In addition to the above, if it is possible to do so within the FOI
cost limit, please provide the overall amount of council tax debt
recovered by agencies

3. In addition to the above, if it is possible to do so within the FOI
cost limit, please provide for each of the periods 2017/18 and 2018/19 the
names of enforcement agencies employed by the council. (If multiple,
please detail % split of cases allocated).

4. In addition to the above, if it is possible to do so within the FOI
cost limit, please provide for each of the periods 2016/17, 2017/18 and
2018/19, the number of complaints received by the council arising from
allega

Yours sincerely,

Ben Quinn

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We don't know whether the most recent response to this request contains information or not – if you are Ben Quinn please sign in and let everyone know.