Corrspondance between Councillor and CEO

Roedd y cais yn llwyddiannus.

Dear Caerphilly County Borough Council,

Following a Stage 1 complaint I made an appeal to Councillor Andrew Whitcombe to provide some assistance in ascertaining why on Caerphilly Council does not want to put effort into effectively resolving issues instead of dismissing the complaint as a non-issue. I stated that I may escalate the matters raised in the Stage 1 complaint to Stage 2 and wished to obtain further information before doing so.

On 25 January 2018 I received an email via cc addressed to Andrew Whitcombe from Mark Williams with subject 'Stage 2 Complaint - Our ref 64/CHI5650 - Mr Kimber, 59 Newport Road, Cwmcarn'. The email from Mark Williams made reference to an email dated 27 December 2017 from Andrew Whitcombe. I have requested a copy of the email sent on 27 December 2017 by Andrew Whitcombe on four separate occasions from 25th Jan to 6th Feb, but he has thus far failed to supply a copy.

I wish to see the correspondence to further understand if Caerphilly Council had substance to their reason for considering Andrew Whitcombe's information request a stage 2 complaint.

As it stands, Caerphilly Council have disenfranchised me of the right to represent my complaint against their poor service.

Yours faithfully,

Robert Kimber

WWW: FOI, Caerphilly County Borough Council

1 Atodiad

Thank you for your recent request for information. Please find attached an acknowledgement for this request.

dangos adrannau a ddyfynnir

WWW: FOI, Caerphilly County Borough Council

Dear Robert Kimber
 
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST – FOI/18/0186
 
Thank you for your request for information received on 7^th February 2018.
We have considered your request and enclose the following information -
 
Please find below a copy of the email sent by Cllr Whitcombe on 27th
December 2017 as requested.
 
 
From: Cllr. Whitcombe, Andrew
Sent: 27 December 2017 17:48
To: Williams, Mark S
Subject: FW: Stage 1 Complaint - Our ref 64/CHI5650
 
Any chance you could follow this through please Mark ?
 
Cllr Andrew Whitcombe
Cynghorydd Sir - Abercarn | County Councillor - Abercarn
Cyngor Bwrdeistref Sirol Caerffili | Caerphilly County Borough Council
( 07377942280
*[1][email address]

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We supply this information based on your original request.  If this is not
what you wanted or if you feel we have not fully understood your request
please do not hesitate to contact me to clarify your exact requirements.
 
If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please contact [8][Caerphilly County Borough Council request email]
 
Yours sincerely
 
GARETH GRIFFITHS
Corporate Governance Information Unit
 
 

Freedom of Information Act 2000 / Environmental Information Regulations
2004
 
You have the right to appeal against our decision.

If you wish to appeal please set If you are unhappy with that decision you
out in writing your grounds of have the right to appeal to:
appeal and send to:  
  Information Commissioner’s Office –
Corporate Information Governance Wales
Unit 2nd Floor, Churchill House
Caerphilly county borough Churchill Way
council, Cardiff CF10 2HH
Penallta House  
Tredomen Park Tel: 029 2067 8400
Hengoed. CF82 7PG Fax: 029 2067 8399
  Email: [9][email address]
Appeals will be determined by an Website: [10]www.ico.org.uk
appropriate senior officer.  

 
Re-use of information without permission may infringe the Copyright,
Designs and Patents Act 1988. Re-use can include, but is not limited to,
making multiple copies, publishing and issuing copies of the information
to a wider audience. If you would like to re-use copyright material owned
by Caerphilly County Borough Council, please contact us. Authorisation to
re-use copyright material not owned by this Authority should be sought
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dangos adrannau a ddyfynnir

Dear WWW: FOI,

The Email From, To, Date and Subject fields are insufficient to satisfy this request. I assume an error has been made in copying in the email. Please provide the information requested.

Yours sincerely,

Robert Kimber

WWW: FOI, Caerphilly County Borough Council

1 Atodiad

Dear Robert Kimber

Thank-you for you response received on 7th March.

You requested a copy of the email sent by Councillor Whitcombe to Mark Williams on 27th December 2017.

This was provided in our earlier response. We attach a pdf version of this email which has clearer formatting.

This email is in response to your email of 21st December sent directly to the Councillor.

If this is not what is required please contact us to clarify your request.

Regards

Gareth Griffiths

Corporate Information Governance Unit

    

dangos adrannau a ddyfynnir