Correspondence of Robin Evans CEO
Dear British Waterways Board,
Under the FOI Act please can you provide me with copies of all of the correspondence between Mr Robin Evans CEO of British Waterways and Dr Mike Rodd, Chair of the Kennet and Avon Trial Local Waterway Partnership Board, during the month of May 2011.
Yours faithfully,
Mr J Morgan
Dear Mr Morgan,
Thank you for your e-mail.
I am pleased to inform you that once we have confirmed the extent to which the regulations permit the release of the information which you have requested a response will be sent within a 20 working day timescale of receipt of your request on 5th March 2012.
Kind regards,
Sarina Young
Customer Service Co-Ordinator
British Waterways | The Kiln | Mather Road | Newark | NG24 1FB | Tel: 01636 675740 | Mob: 07785 295 274 | Fax: 01636 705584 |
In April 2012 the canals and rivers that British Waterways cares for and maintains in England and Wales will become part of a new charity called the Canal & River Trust.
Want to know more? Go to - www. waterscape.com/findoutmore
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ
Dear Mr Morgan,
Further to my acknowledgement earlier today please find attached a copy of the only correspondence held by British Waterways between Mr Mike Rodd and Robin Evans during the month of May 2011. I have also included a copy of the letter referred to dated 20th April for completeness.
If we haven't reasonably met your expectations in relation to a request for information or you believe we may not have acted in accordance with the above legislation you should write in the first instance to Kelly Radley Head of Customer Relations, 64 Clarendon Road, Watford, Herts WD17 1DA outlining your concerns and asking for a review to be undertaken. Your correspondence will be acknowledged and a review of your case will be undertaken by one of British Waterways' directors.
Should you remain unsatisfied by the response you receive you are able to contact the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF www.ico.gov.uk/Global/contact_us.aspx.
Kind regards,
Sarina Young
Customer Service Co-Ordinator
British Waterways | The Kiln | Mather Road | Newark | NG24 1FB | Tel: 01636 675740 | Mob: 07785 295 274 | Fax: 01636 705584 |
In April 2012 the canals and rivers that British Waterways cares for and maintains in England and Wales will become part of a new charity called the Canal & River Trust.
Want to know more? Go to - www. waterscape.com/findoutmore
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ
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