Core Systems

The request was successful.

Dear Winchester City Council,

Please respond to the following questions about your Core Systems:

How many employees do you have?
ERP
Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
CRM
Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
SCM
Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
EPM
Which Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
HR & Payroll
Which Human Capital Management (HCM) or HR and Payroll system/s do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
BI
Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
Do you have any plans to migrate to a fully integrated, fully cloud-based back-office system in the next two years?

Yours faithfully,

Colin Turner

Winchester City Council

2 Attachments

ACKNOWLEDGEMENT MESSAGE

 

Thank you for your enquiry which will be allocated to a member of our
Customer Service Team.

 

Please be aware that we are currently experiencing a high number of calls
and emails, we apologise for any delay in getting back to you. Please note
that emails received when the council offices are closed will not be read
until the offices reopen.

 

If your enquiry is of a very urgent nature then please call us on our
general number 01962 840222 during office opening times so we can assist
you as quickly as possible. For waste, recycling and street care enquiries
please call 0300 300 0013.

 

Our opening hours are Monday to Thursday 08.30am to 5.00pm and Fridays
08.30am to 4.30pm.

 

We aim to answer most enquiries within 5 working days, however sometimes
in busy periods this may take more time. Complex enquiries may need to be
referred to a specialist team and take longer to answer, possibly up to 10
working days, if this is the case we will contact you to explain what is
happening with your enquiry.

 

If you wish to renew or sign up to the garden waste collection service the
quickest way to do this is online at [1]www.winchester.gov.uk then select
the ‘March 2022 Garden waste renewals and sign up’ tab. To report a missed
bin please go to the waste, recycling & street cleaning page.

 

In the event of an emergency involving council property or services which
happens outside of our normal opening hours please call our out of hours
team on 01962 865 407 where a list of contacts detailing who may be able
to help is held.

 

This email and any files transmitted with it are intended solely for the
addressed individual. The information in this email may be confidential;
if you have received it in error, please accept our apologies and notify
the sender as soon as possible, and delete it from your system without
distributing or copying any information contained within it. Under UK Data
Protection and Freedom of Information legislation, the contents of this
email might have to be disclosed in response to a request. We check emails
and attachments for viruses before they are sent, but you are advised to
carry out your own virus checks. Winchester City Council cannot accept any
responsibility for loss or damage caused by viruses.

 

Our offices will be closed for the Jubilee Bank Holiday, and will re-open
at 08:30am on Monday 6^th June 2022. Please note that emails received when
the Council offices are closed, will not be read until the offices
re-open.

Report problems 24 hours a day, with the free Your Winchester app

Download for your device now

[2]Your Winchester for iPhone and iPad

[3]Your Winchester for android devices

[4]Your Winchester for Blackberry

 

[5]Description: Description: Description: Description:
cid:464224209@06072011-37A9[6]Description: Description: Description:
Description: cid:464224209@06072011-37B0

 

[7]Description: Description: Description: Description:
cid:464224209@06072011-37B7

 

 

 

 

 

══════════════════════════════════════════════════════════════════════════

This email and any files transmitted with it are intended solely for the
addressed individual. The information in this email may be confidential;
if you have received it in error, please accept our apologies and notify
the sender as soon as possible, and delete it from your system without
distributing or copying any information contained within it. Under UK Data
Protection and Freedom of Information legislation, the contents of this
email might have to be disclosed in response to a request. We check emails
and attachments for viruses before they are sent, but you are advised to
carry out your own virus checks. Winchester City Council cannot accept any
responsibility for loss or damage caused by viruses.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://scanner.topsec.com/?t=8502955ffb...
2. http://www.winchester.gov.uk/n/campaign/...
https://scanner.topsec.com/?d=2471&t...
3. http://www.winchester.gov.uk/n/campaign/...
https://scanner.topsec.com/?d=2471&t...
4. http://www.winchester.gov.uk/n/campaign/...
https://scanner.topsec.com/?d=2471&t...

Winchester City Council

Hello,  Please see FOI response as below.    Thank you

 

 

How many employees do you have?  426

ERP

Which Enterprise Resource Planning (ERP) or Finance system do you
currently use?     Civica Financial

What is the value & expiry date of your current contract/licence? What are
the extension options?   £26036.19   April 2023 – Rolling    

Do you have any plans to review (upgrade/change) this system?    The
Council is currently reviewing the Finance package, in conjunction with a
neighbouring authority, to determine if a  single package could jointly be
used, and also to determine what that package should be.  No change will
be taken until at least April 2024

 

CRM

Which Customer Relationship Management (CRM) System do you currently
use?    My Council Services

What is the value & expiry date of your current contract/licence? What are
the extension options?   £44052.75 p.a   -  Dec 22    - annual renewal
extension in contract

Do you have any plans to review (upgrade/change) this system?   Checking
with Stuart 21.07.2022 No project has started to look at reviewing the CRM
yet. It is pipeline project though

SCM

Which Supply Chain Management (SCM) System do you currently use?  None

What is the value & expiry date of your current contract/licence? What are
the extension options?

Do you have any plans to review (upgrade/change) this system?

EPM

Which Enterprise Performance Management (EPM), Scenario Planning or
Strategic Modelling system do you currently use?   Pentana Risk  Manager
IDEAGEN

What is the value & expiry date of your current contract/licence? What are
the extension options?   £7322.96 p.a  - Nov 2022 - Rolling

Do you have any plans to review (upgrade/change) this system?  No

HR & Payroll

Which Human Capital Management (HCM) or HR and Payroll system/s do you
currently use?   Access People Solution by The Access Group

What is the value & expiry date of your current contract/licence? What are
the extension options?  £52,259.67 – September 2023 – 2yrs extension
option

Do you have any plans to review (upgrade/change) this system?  No

BI

Which Analytics or Business Intelligence systems do you currently use?   
Business Objects

What is the value & expiry date of your current contract/licence? What are
the extension options?   £3099.57 -  December 2022 - Rolling

Do you have any plans to review (upgrade/change) this system?   Currently
updating to the latest version of BI now

Do you have any plans to migrate to a fully integrated, fully cloud-based
back-office system in the next two years?    No current plans

 

Yours faithfully,

 

Colin Turner

 

 

 

 

 

 

 

══════════════════════════════════════════════════════════════════════════

This email and any files transmitted with it are intended solely for the
addressed individual. The information in this email may be confidential;
if you have received it in error, please accept our apologies and notify
the sender as soon as possible, and delete it from your system without
distributing or copying any information contained within it. Under UK Data
Protection and Freedom of Information legislation, the contents of this
email might have to be disclosed in response to a request. We check emails
and attachments for viruses before they are sent, but you are advised to
carry out your own virus checks. Winchester City Council cannot accept any
responsibility for loss or damage caused by viruses.

══════════════════════════════════════════════════════════════════════════