Core Business Systems

Robin Nicholas Barter made this Rhyddid Gwybodaeth request to National Archives

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Gwrthodwyd y cais gan National Archives.

Robin Nicholas Barter

Dear National Archives,

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?

Yours faithfully,

Robin Nicholas Barter

FOI Requests, National Archives

Dear Robin Nicholas Barter,
 
Thank you for your information request to The National Archives. We are
handling your request and have given it reference number CAS-66466-K9J0Z0.
 
We will update you on the progress of your request by 19/01/2021 23:59.
 
Your request is being processed by The National Archives’ Freedom of
Information Centre. To learn more about the work of the FOI centre please
visit the following webpage: [1]www.nationalarchives.gov.uk/foi/
 
Yours sincerely,
 
The Freedom of Information Centre
Government & Information Rights 
The National Archives
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References

Visible links
1. http://www.nationalarchives.gov.uk/foi/

FOI Requests, National Archives

Dear Mr Barter,

Thank you for your enquiry of  17^th December 2020, in which you asked for
information on various software systems and associated contracts in use at
The National Archives.
 
Your request has been handled under the Freedom of Information (FOI) Act
2000. The FOI Act gives you the right to know whether we hold the
information you want and to have it communicated to you, subject to any
exemptions which may apply.

I can confirm that The National Archives holds information relevant to
your request.

Unfortunately, we are unable to provide you with some of this information
because it is covered by the exemption at section 43 (2) of the FOI Act,
which exempts information if its disclosure would, or would be likely to,
prejudice or harm the commercial interests of any person.

Some of the information is also covered by the exemption at section 31 (1)
(a) of the FOI Act, which exempts information if disclosure would
prejudice the prevention or detection of crime.

For further information about why these exemptions have been applied,
please see the explanatory Annex at the end of this letter.

Your request and our response

1. Which Enterprise Resource Planning (ERP) or Finance system do you
currently use?  What is the value & expiry date of your current
contract/licence? What are the extension options?

Disclosing software systems will reveal the software brand and information
regarding software brands is exempt under section 31 (1) (a) of the FOI
Act.

For contracts under £10,000, this information is covered by the exemption
at section 43 (2) of the FOI Act. Information about all contracts with a
value over £10,000 are published in the public domain, and can be found at
[1]https://www.contractsfinder.service.gov....

The contract is due to expire in Qtr. 2, 2021-22 with no contract
extension options.

Information regarding specific end dates is exempt under section 31 (1)
(a) of the FOI Act.

2. Which Customer Relationship Management (CRM) System do you currently
use?  What is the value & expiry date of your current contract/licence?
What are the extension options?

Disclosing software systems will reveal the software brand and information
regarding software brands is exempt under section 31 (1) (a) of the FOI
Act.

For contracts under £10,000, this information is covered by the exemption
at section 43 (2) of the FOI Act. Information about all contracts with a
value over £10,000 are published in the public domain, and can be found at
[2]https://www.contractsfinder.service.gov....

The contract is due to expire in Qtr. 2, 2021-22 with no contract
extension options.

Information regarding specific end dates is exempt under section 31 (1)
(a) of the FOI Act.

3. Which Supply Chain Management (SCM) System do you currently use?  What
is the value & expiry date of your current contract/licence? What are the
extension options?

We do not use a Supply Chain Management system.

4. Which Enterprise Performance Management (EPM), Scenario Planning or
Strategic Modelling system do you currently use?  What is the value &
expiry date of your current contract/licence? What are the extension
options?

We do not use an Enterprise Performance Management system.

5. Which Human Capital Management (HCM) or HR system do you currently
use?  What is the value & expiry date of your current contract/licence?
What are the extension options?

Information regarding our HR system is contained in a previous FOI
response and is published on our website.

Please use the following link to access our previous response:
[3]https://www.nationalarchives.gov.uk/abou...

6. Which Analytics or Business Intelligence systems do you currently use? 
What is the value & expiry date of your current contract/licence? What are
the extension options?

Disclosing software systems will reveal the software brand and information
regarding software brands is exempt under section 31 (1) (a) of the FOI
Act.

For contracts under £10,000, this information is covered by the exemption
at section 43 (2) of the FOI Act. Information about all contracts with a
value over £10,000 are published in the public domain, and can be found at
[4]https://www.contractsfinder.service.gov....

The contract is due to expire in Qtr. 2, 2021-22 with no contract
extension options.

Information regarding specific end dates is exempt under section 31 (1)
(a) of the FOI Act.

7. Do you have any plans to migrate to a fully integrated, fully cloud
based back-office system in the next two years?

We do not hold this information.

If you are dissatisfied with the handling of your request or the decision
which has been reached, you have the right to ask for an internal review. 
Internal review requests must be submitted within two months of the date
of this response and should be addressed to:

Quality Manager
Programme Management Office
The National Archives
Kew
Richmond
Surrey
TW9 4DU
[5][email address]

Please mark your complaint clearly. You have the right to ask the
Information Commissioner (ICO) to investigate any aspect of your
complaint. However, please note that the ICO is likely to expect internal
complaints procedures to have been exhausted before beginning her
investigation.

Yours sincerely,

Conor Gregan

FOI Manager
Freedom of Information Centre
Government & Information Rights
The National Archives

 
EXPLANATORY ANNEX   
Exemptions applied

Section 43(2) - Commercial Interests
This section exempts information whose disclosure would be likely to
prejudice the commercial interests of any person. In this case, the
exemption applies because it would be likely to harm or prejudice the
commercial interests of our current and potential future suppliers. 

Section 43(2) is a qualified exemption and we are required to conduct a
public interest test when applying any qualified exemption. This means
that after it has been decided that the exemption is engaged, the public
interest in releasing the information must be considered. If the public
interest in disclosing the information outweighs the public interest in
withholding it then the exemption does not apply and the information must
be released. In the FOIA there is a presumption that information should be
released unless there are compelling reasons to withhold it.

Considerations in favour of the release of the information included The
National Archives’ commitment to openness and transparency in its
commercial activities, to allow public scrutiny and to demonstrate that
public funds are being used in an efficient and effective way. Furthermore
private sector companies engaging in commercial activities with the public
sector must expect some information about those activities to be
disclosed.

Considerations against disclosure included the recognition that disclosure
is likely to provide information to direct competitors within the market
that would create an imbalance and a commercial advantage to those
competitors. Furthermore disclosure of this information is also likely to
affect The National Archives’ ability to negotiate contracts in the future
and consequently generate revenue from non-public funds. It is also
considered that disclosure would be likely to deter potential bidders for
future contracts from competing and sharing commercially sensitive
information with us. This would outweigh any benefits of release. It was
therefore decided that the balance of the public interest lies clearly in
favour of withholding the material on this occasion

Further guidance can be found at:
[6]https://ico.org.uk/media/for-organisatio...

Section 31: Law Enforcement
We are unable to provide you with information regarding software brands
and specific contract start/end dates because this information is exempt
from disclosure under section 31 (1) (a) of the FOI Act. Section 31 (1)
(a) exempts information if its disclosure is likely to prejudice the
prevention or detection of crime.

Section 31 is a qualified exemption and we are required to conduct a
public interest test when applying any qualified exemption. This means
that after it has been decided that the exemption is engaged, the public
interest in releasing the information must be considered. If the public
interest in disclosing the information outweighs the public interest in
withholding it then the exemption does not apply and the information must
be released. In the FOI Act there is a presumption that information should
be released unless there are compelling reasons to withhold it.

The public interest test has now been concluded and the balance of the
public interest has been found to fall in favour of withholding
information covered by the section 31 (1) (a) exemption. Considerations in
favour of the release of the information included the principle that there
is a public interest in transparency and accountability in disclosing
information about government procedure and contracts. However, release of
this information would make The National Archives more vulnerable to
crime. The crime in question here would be a malicious attack on The
National Archives’ computer systems. As such release of this information
would be seen to prejudice the prevention or detection of crime by making
The National Archives’ computer system more vulnerable to hacking.

There is an overwhelming public interest in keeping government computer
systems secure which would be served by non-disclosure. This would
outweigh any benefits of release. It has therefore been decided that the
balance of the public interest lies clearly in favour of withholding the
material on this occasion.

Further guidance on section 31 can be found here:
[7]https://ico.org.uk/media/for-organisatio...
 
Please don't print this e-mail unless you really need to.

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References

Visible links
1. https://www.contractsfinder.service.gov....
2. https://www.contractsfinder.service.gov....
3. https://www.nationalarchives.gov.uk/abou...
4. https://www.contractsfinder.service.gov....
5. mailto:[email address]
6. https://ico.org.uk/media/for-organisatio...
7. https://ico.org.uk/media/for-organisatio...