Dear Information Commissioner's Office,
I am interested in finding out if Public Health England/Health Protection Agency or EMCOR have registered for the use of CCTV with yourselves, for a site in NW London.
I am also interested to find out, if this has been registered with yourselves, what the intended use of CCTV is for within the Security Control Room.
I'm asking as there is no signage up to say that the Control Room is being monitored on CCTV, nor has anyone been asked if it's ok to be filmed.
Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.
If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit:
If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.
If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.
If you have requested advice - we aim to respond within 14 days.
If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.
Copied correspondence - we do not respond to correspondence that has been
copied to us.
For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.
For information about what we do with personal data see our privacy
If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.
The Information Commissioner’s Office
Details of how to sign up for our monthly e-newsletter can be found
Find us on Twitter here.
22 January 2020
Case Reference Number IRQ0901644
Dear T Robins,
I write further to your 9 January 2020 email in which you submitted an
information request to the ICO via the What Do They Know website. We have
dealt with your request under the Freedom of Information Act 2000 (FOIA)
and our response is below.
In your email you asked;
“I am interested in finding out if Public Health England/Health Protection
Agency or EMCOR have registered for the use of CCTV with yourselves, for a
site in NW London.
I am also interested to find out, if this has been registered with
yourselves, what the intended use of CCTV is for within the Security
I can confirm that EMCOR UK is registered with the ICO and is included on
our Register of fee payers.
Public Health England is also registered with us under the registration of
the Department of Health and Social Care.
You can view the entry details for these organisations on our Data
We no longer require organisations to provide us with information about
the type of processing they are undertaking. This means that we do not
hold information about the above organisations’ current use of CCTV.
An organisation should inform you if it is processing your personal data.
The organisation should give you privacy information at the time it
collects your data. This is called your ‘right to be informed’.
If you are concerned about the way that an organisation is handling
personal data, in the first instance you should contact the organisation
directly. There is guidance on raising a concern with an organisation
that can be found on our website.
If you have contacted the organisation about the problem but have been
unable to solve it, you can raise a complaint with us by sending us a
completed complaint form.
For concerns about how your information was handled you should also send
us relevant supporting evidence, for example:
* Any letters or emails you have sent to the organisation raising your
* Any acknowledgement and any other responses you received from the
This concludes our response to your request. I hope the information
provided is helpful.
If you are dissatisfied with the response you have received and wish to
request a review of our decision or make a complaint about how your
request has been handled you should write to the Information Access team
at the address below or e-mail [ICO request email].
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response. Any such request received
after this time will only be considered at the discretion of the
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation. To make such an application, please visit
the ‘Concerns’ section of our website to make a Freedom of Information Act
or Environmental Information Regulations complaint online.
A copy of our review procedure is available here
Senior Information Access Officer
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
5. mailto:[ICO request email]
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now