Contract Information

Sam Jones made this Rhyddid Gwybodaeth request to Midland Heart

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Gwrthodwyd y cais gan Midland Heart.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Grounds Maintenance Service.:

The details we require are:
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Housing Hub, Midland Heart

Thank you for contacting Midland Heart. We’re currently receiving a high
volume of contact and responding to emails within 10 working days. If you
have an emergency please call in on 0345 60 20 540.


You may be able to find the answer to your question on our website
[1], which has lots of information about [2]booking
repairs, [3]finding a home or [4]paying your rent.


We’re working through emails as quickly as possible and will get in touch
with you as soon as we can, you don’t need to report your issue again.


You can also download our app where you can manage your rent account.

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We're continuing to provide all of our services and support to customers
while following the advice from the government and Public Health England.
Your safety and wellbeing, along with that of our staff, is our number one
priority so we’re monitoring this situation daily and following up-to-date
advice from Public Health England, further information is available on



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Housing Hub, Midland Heart

Good morning,

Thank you for contacting Midland Heart and apologies for the delay in our response to you.

Please be assured that I have passed your request on to our data protection team. A member of the team will respond to you in due course.

Kind regards,

Customer Services Officer
0845 850 1020
20 Bath Row, Birmingham, B15 1LZ


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Data protection, Midland Heart

Good morning Sam Jones,

Our Customer Services team have forwarded your Freedom of Information (FOI) request below.

FOI allows members of the public to access information held by public authorities.
Housing associations are not classed as public authorities and are not answerable to FOI.

We politely decline your request for information made under FOI.

Thank you

Lloydette Eubanks
Compliance & Info Governance Officer

0845 850 1020 ext 6520

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