Dear FOI request team,
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.
Teleperformance - Clean Air Zone Programme/Vehicle checker
The details I require are:
• The original sourcing method for finding a supplier
• Any suppliers who applied for inclusion on any/contract and were not successful
• Actual contract values of each framework/contract
• Start date & duration of framework
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?
Thank you for your help.
Thank you for your email to the Department for Environment, Food & Rural
Affairs. We have a target of replying to emails within 20 working days
where a response is required, and 20 working days where a case is handled
under the Freedom of Information Act 2000 or the Environmental Information
Please be aware that we are receiving a high number of correspondence
during the COVID-19 outbreak which may mean a delay in response times.
If you need a reply before then, please call the Defra Helpline on 03459
33 55 77, or visit
as information is updated regularly.
If your enquiry is related to COVID- 19, please check our guidance page
first before you contact us -
If you or someone you are contacting us on behalf of are currently at risk
of serious harm or in a life threatening situation, please contact the
999 for emergencies
101 non-emergency police line
If you suspect a notifiable animal disease or have animal welfare
concerns, please report these to the Animal and Plant Health Agency (APHA)
immediately. Failure to report a notifiable animal disease is an offence.
APHA can be contacted using the following details:
· England: 03000 200301 or [email address]
· Wales: 03003 038268 or [email address]
· Scotland: [email address]
We receive thousands of identical emails each month from organised
campaigns. Ministers and officials are made aware of these campaigns, but
unfortunately we cannot reply to each email individually.
Ministerial Contact Unit
Department for Environment, Food and Rural Affairs (Defra) This email and
any attachments is intended for the named recipient only. If you have
received it in error you have no authority to use, disclose, store or copy
any of its contents and you should destroy it and inform the sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems. Communications on Defra's computer systems
may be monitored and/or recorded to secure the effective operation of the
system and for other lawful purposes.
Thank you for your email of 26 June, requesting information on Contract -
Teleperformance - Clean Air Zone Programme/Vehicle checker.
We aim to answer your request no later than 28th July, which is 20 working
days from the date we received it. If we are unable to meet this deadline
we will contact you to explain the reason.
If you have any queries about this letter please contact us.
Information Rights Team
Please find attached the response to your request of 26th June for
information on Contract - Teleperformance - Clean Air Zone
Information Rights Team
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now