Continuous Subcutaneous Insulin Infusion (CSII) & Diabetes Care

Roedd y cais yn llwyddiannus.

Dear Freedom of Information Team
Re: Norfolk Community Health and Care NHS Trust
Ref: RDC/CSII082020
Continuous Subcutaneous Insulin Infusion (CSII) & Diabetes Care

As part of the Freedom of Information process, please provide the following information in electronic format:
1. Are you supplying insulin pumps to eligible patients with Diabetes at your Trust?
2. If yes, for each clinic location that an Insulin Pump Service is provided within your Trust (e.g. Pump Start, Pump Renewal, Pump Training), please list;
- Name and postcode of the Hospital or Community Clinic
- Whether the Insulin Pump Service is for Adults Only, Paeds Only or both Adults & Paeds patients

Kind regards

Nicky Quinn
Roche Diabetes Care

Freedom of Information, Norfolk Community Health and Care NHS Trust

We thank you for and acknowledge receipt of your Freedom of Information
request

 

You will receive a reply from us within 2 working days of this receipt
giving you your unique reference number. It would be greatly appreciated
if you could utilise this number in all future communications relating to
your request.

 

We are making enquiries with respect to the information requested and will
respond within 20 working days. However, if we require clarification
regarding your request, we will be in contact with you and the 20 working
day period will start from the day that we receive your clarification.

 

Room 1.08

Quality Support Team  - Information Governance

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Nicky

We thank you for and acknowledge receipt of your Freedom of Information request dated (07.10.2020).

If you’ve made a Freedom of Information request from a public body or made a subject access request (SAR) for your own information, you should expect delays in response. That’s because organisations are diverting their resources to help with other challenges.

https://ico.org.uk/about-the-ico/news-an...

We are making enquiries with respect to the information requested and will respond within 20 working days (04.11.2020). However, if we require clarification regarding your request, we will be in contact with you and the 20 working day period will start from the day that we receive your clarification.

Your request has been allocated a reference number: FOI request No (2929). It would be greatly appreciated if you could utilise this number in all future communications relating to your request.

With Regards

Beverley Ball
Governance & Compliance administrator (FOI)
Quality Support Team – Information Governance
Norfolk Community Health and Care NHS Trust

Tel: 01603 272279
Email: [email address]

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

‘Enabling best care for our patients now and into the future’

Securityoff (FOI Purposes ONLY)

dangos adrannau a ddyfynnir

Freedom of Information, Norfolk Community Health and Care NHS Trust

1 Atodiad

Dear Nicky

 

We refer to your Freedom of Information request dated 07.10.2020. Please
find below our response to the information requested.

 

Question Answer
Are you supplying insulin pumps to No, these are initiated by the
1 eligible patients with Diabetes at your Diabetes Team at Queen Elizabeth
Trust? Hospital
If yes, for each clinic location that
an Insulin Pump Service is provided
2 within your Trust (e.g. Pump Start, N/A
Pump Renewal, Pump Training), please
list;
     - Name and postcode of the Hospital N/A
or Community Clinic
   - Whether the Insulin Pump Service
  is for Adults Only, Paeds Only or both N/A
Adults & Paeds patients

 

We invite feedback from users of the Trust's services and would be
grateful if you could take a few moments to complete a short questionnaire
by clicking on the following link:

 

[1]https://forms.office.com/Pages/ResponseP...

 

The Trust provides a complaints procedure to deal with complaints about
the Trust’s handling of requests for information. If you feel you need to
make a complaint in the first instance you should contact Complaints
Officer at:

 

Norfolk Community Health & Care NHS Trust

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Email: [2][email address]

 

If you feel you have exhausted our internal complaints procedure, you also
have the right and may feel you wish to contact the Information
Commissioner’s Office (ICO).

 

With Regards

 

Lauren Fell

Freedom of Information

Norfolk Community Health and Care NHS Trust

 

Tel: 01603 785876

Email: [3][email address]

 

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road,
Norwich, NR2 3TU

[4]www.norfolkcommunityhealthandcare.nhs.uk

 

‘Enabling best care for our patients now and into the future’

 

[5]cid:image001.jpg@01D43EAF.C1138D70

 

Securityoff (for FOI purposes only)

 

 

 

dangos adrannau a ddyfynnir