Content filtering software

The request was successful.

Jennifer Gallagher

Dear Wiltshire Council,

I would like to make a request for the following information under the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs based in your libraries which are connected to the internet and intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering software.

3. Provide a full list of the categories of websites blocked (e.g. “pornography, gambling, phishing etc.”). If these differ according to the user profile accessing the PC (e.g. child, student, adult, staff etc.) please provide a full list of categories of websites blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation which outlines the procedure a user must follow in instances where they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list of the URLs where users have requested access to despite them being blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was granted for and which were denied.

I hope the above requests are clear however please do not hesitate to get back in touch if any need clarifying.

Yours faithfully,

Jennifer Gallagher

Butler, Sarah, Wiltshire Council

2 Attachments

Dear Ms. Gallagher,
 
Request for Information – reference RFI - ENQ03721-REQ001
 
Thank you for your request for information received on Tuesday, 26 May
2015
 
Your request is being considered and if the information is held you will
receive the information requested within the statutory timescale of 20
working days of receipt of your request as defined by the Freedom of
Information Act 2000 and Environmental Information Regulations 2004.
 
You may be contacted during that time if the request needs to be
clarified; this is to ensure that we provide you with the information you
require.
 
Please note that some information you have requested may not be provided
to you; this will only be information that can be withheld by law. If we
find it necessary to withhold any information we will explain our reasons
for doing so at the same time as we provide you with your copy of any
information that can be released to you.  
 
Yours sincerely
 
 
Corporate Information Team
Governance Service
Legal and Governance
Wiltshire Council
Bythesea Road
Trowbridge
BA14 8JN
 
[1][Wiltshire Council request email]
Web: [2]www.wiltshire.gov.uk
 
Follow Wiltshire Council
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Jennifer Gallagher

Dear Wiltshire council,

I am still awaiting a response to my FOI request. Can you please provide the information requested or let me know the reason for the delay and when I may expect a response?

Yours sincerely,

Jennifer Gallagher

Hewitt, Ashley, Wiltshire Council

2 Attachments

Dear Ms. Gallagher,
 
Request for Information – reference RFI - ENQ03721-REQ001
 
Please accept our sincerest apologies that you did not receive a response
sooner. Sorry for any inconvenience this may have caused.
 
In response to your request officers have provided the following:
1.       Yes
2.       This service is provided by SWGfL (South West Grid for Learning)
and the filtering service is not differentiated from the total cost of
service
3.     We use the filter lists provided by SWGfL.  These are:
a.     SWGfL IWF Child Abuse Images List
b.     SWGfL Banned Content List
c.     SWGfL Banned .exe Download List
d.     SWGfL Web-Based Social Networking List
e.     SWGfL Web-Based Chat List
f.      SWGfL Pornography and Illegal or Age-Restricted Activity List
g.     SWGfL Violence List
h.     SWGfL Intolerance List
i.       SWGfL Drugs and Substance Abuse List
j.       SWGfL Proxy Bypass and Secure Search List
k.     SWGfL Active-Adapt Content Filter
l.       Users under the age of 13 are blocked from accessing Social
Networking sites.  Users aged between 13 and 15 years can access Social
Networking sites, if their parent/guardian has signed the relevant
permission form.
 
4.     If we discover a URL that needs to be blocked, we do so.  Please
find the list below.

adult.vivastreet.co.uk
analempire.xxx
bighd.tv
bitchcrawler.com
blackassthetic.tumblr.com
dating.vivastreet.co.uk
fastpic.ru
hdready.xxx
nexttube.xxx
noworrytube.com
vaginacology.
goshnetwork.com
xxxanna.com
xxxbunker.com
xxxwaffle.com
zen-nudism.tumblr.com
209.66.120.160/XINI/index1.html?a=uk0&t=09097994697
360.yahoo.com
89.248.170.198
bbc.co.uk:*watchlive*
chat.lycos.co.uk
free-dating-personals.vivastreet.co.uk/dating-personals
host24.ipowerweb.com/~tpsopini/tps/nph-tps.pl
messenger.uol.com.br
nasza-klasa.pl
phanou38.free.fr/
phanou38.free.fr/simpsx/bfille.jpg
sexo.uol.com.br
sexwitheggs.com
spaces.live.com
uk.match.yahoo.net
us.cyworld.com
[1]adultperformances.com
[2]azet.sk/katalog/erotika-a-sex
[3]bangbros.com
bia-escort.com
bolt2.com
classmates.com
cumfiesta.sexwitheggs.com
cyworld.com
eraomnix.pl/pl/after-hour/erotic
e-scorts.co.uk
escortslist.co.uk
eurosexparties.sexwitheggs.com
fhm.com/site/inbox
fhm.com/site/kamasutra
fhm.com/site/webtv
freenet.de/freenet/erotic
friendster.com
gaiaonline.com
gmx.net/de/themen/erotic
grono.net
habbo.co.uk
hyves.nl
imvu.com
intl-uk.gay.com/chat
intl-uk.gay.com/personals
iparenting.com/chat
iwiw.hu
ixtractor.com
jaiku.com
last-minute-escorts.com
loaded247.co.uk/s/Adult_DVD/
mammothjugs.com
multiply.com
muxlim.com
mygamma.com
neovod.com
nettby.no
orkut.com
outeverywhere.com/opinions
outintheuk.com/opinions
passado.com
playahead.se
plurk.com
profileheaven.co.uk
rainbownetwork.com/men
rainbownetwork.com/topics
rainbownetwork.com/women
realtitsmagazine.com
sixapart.com
snopes.com/risque/risque.asp
spicydreamz.com
studivz.net
swescorts4u.co.uk
thebigwildread.org.uk
trombi.com
volny.cz/
welivetogether.sexwitheggs.com
wildcat.co.uk/acatalog/Online_Catalogue_Sin_Central_Products_95.html
wiltshiremassage.com
wkd.co.uk
xanga.com
xiaonei.com
xuqa.com
xhcdn.com

 
5.     On the filtering page, any customer queries about the filtering are
referred to [4][email address].  When a customer queries
a filtered site, the member of staff will follow the attached procedure.
6.    

allbreedpedigree.com
ancestrylibrary.co*
angelsforum.co.uk
archives.com
argos.co.uk
asianews.it
asmagazine.co.uk
beaumontsociety.org.uk
bountyinfo.net
buzzcocks.com
buzzfeed.com
centrum.cz
chessington.com
chessworld.net
chickensoup.com
coral.co.uk
cotswoldoutdoor.com
crazybeat.co.uk
cv-library.co.uk
dailymail.co
decathlon.co.uk
defra.gov.uk
e4.com
fabriclondon.com
fantasticfiction.co.uk
fatbirder.com
firebox.com
freeads.co.uk
ge.com
genewscenter.com
goodreads.com
haven.com
headheritage.co.uk
hornby.com
hoseasons.co.uk
inbox.lv
indeed.co*
ingridwalker.co.uk
jmtspanishproperties.com
lgbtbristol.org.uk
lgcm.org.uk
lightinthebox.com
linkedin.com
lonerwolf.com
mandco.com
meetup.com
mormonchannel.org
mumsnet.com
nonleague.co.uk
osho.com
pennyblackmusic.co.uk
pinterest.com
plemiona.pl
pof.com
poferries.com
qiagen.com
residentadvisor.net
salisburyjournal.co.uk
sellingantiques.co.uk
snopes.com
solware.co.uk
thebodyshop.co.uk
theguardian.com
timetospa.co.uk
tosc.it
trustmark.org.uk
trustnet.com
ucb.co.uk
ukdebate.co.uk
uk-localrecruitment.com
uk-localrecruitment.com
vkontakte.ru
wattpad.com
wiltshirepathways.org
wiltshiresoldiers.co.*
aol.co.uk
auctionata.com
blogspot.co.uk
churches-uk-ireland.org
databasegroup.co.uk
dpp-law.com
ebscohost.com
elpais.com
[5]home.bt.com
louderthanwar.com
naturedetectives.org.uk
ovh.net/roundcube
qeep.mobi
rosesforum.tv
theairtacticalassaultgroup.com
the-saleroom.com
wiltshire.lib.overdrive.com
fashionworld.co.uk
streetlife.com
agame.com
archivecatalogue.npg.org.uk/Public/DServe.exe
en.wikipedia.org
en-gb.facebook.com
hamphotos.blogspot.co.uk

northplanning.wiltshire.gov.uk  
nottingham.ac.uk/pathology/lewy  
parcel2go.com  
solosholidays.co.uk:*exe  
starwoodhotels.com  
twitter.com  
vk.com  

Many of the sites listed, e.g. thebodyshop.co.uk, were not filtered
because of their presence on a  blocked list but were temporarily filtered
when inappropriate content was flagged by the Active-Adapt Content Filter,
which scans the content of every page before allowing access
7.     The allowed URLs are recorded on the SWGfL site and so all of the
above URLs have been allowed.  It is rare that we have to deny a request
and the only requests that are recorded in our paper records as having
been denied during this time period are:
·       [6]http://www.plentymorefish.com/?gclid=CMC...
·        [7]http://www.liveleak.com/view?i=75c_13838...
Wiltshire Council has not withheld any information in relation to this
request under the exemptions of the Freedom of Information Act 2000.
If you are unhappy with this result, you can raise a complaint under the
council’s [8]Review Procedure for Information Requests (enclosed) within
40 days of receiving the information. When you have exhausted the
council’s procedure you can contact the Information Commissioner’s Office
at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF,
[9]www.ico.gov.uk or 01625 545745. If you would like to discuss any of the
information provided to you or would like further information on the
review procedure, please contact me.
Information supplied under the Freedom of Information Act and/or
Environmental Information Regulations will be subject to copyright
protection under the Copyright, Designs and Patents Act 1988. Information
can be re-used for the purposes of research for non-commercial purposes,
for private study or for news reporting and reviews, without requiring
formal consent. However, if you wish to re-use the information for
commercial purposes, including publishing, you are required to seek the
permission of the copyright owner. Permission to re-use Wiltshire
Council’s copyright information is granted in the form of a licence.
Authorisation to re-use copyright material not owned by Wiltshire Council
should be sought from the copyright holders concerned.
 
Yours sincerely
 
 
Ashley Hewitt
Corporate Information Officer
Wiltshire Council
 
 
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