Content filtering software

Jennifer Gallagher made this Rhyddid Gwybodaeth request to East Dunbartonshire Leisure & Culture

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

Jennifer Gallagher

Dear East Dunbartonshire Leisure & Culture,

I would like to make a request for the following information under the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs based in your libraries which are connected to the internet and intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering software.

3. Provide a full list of the categories of websites blocked (e.g. “pornography, gambling, phishing etc.”). If these differ according to the user profile accessing the PC (e.g. child, student, adult, staff etc.) please provide a full list of categories of websites blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation which outlines the procedure a user must follow in instances where they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list of the URLs where users have requested access to despite them being blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was granted for and which were denied.

I hope the above requests are clear however please do not hesitate to get back in touch if any need clarifying.

Yours faithfully,

Jennifer Gallagher

East Dunbartonshire Leisure & Culture

Thank you for your Freedom of Information request.

Your message has been received by East Dunbartonshire Leisure & Culture
Trust.

Your request will be dealt with promptly and a full response will be issued
within 20 working days.

Should you not receive a response within this period, or you have any other
queries about your request please contact: [East Dunbartonshire Leisure & Culture request email] or
0141 777 3143.

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East Dunbartonshire Council Web Site http://www.eastdunbarton.gov.uk

East Dunbartonshire Leisure & Culture

Dear Jennifer

Thank for your Freedom of Information request. Please find our response to
each of your queries below:

1. Do you employ the use of content filtering software on the PCs based in
your libraries which are connected to the internet and intended for use by
the users of your library?

Yes

2. Provide the name and annual cost of the content filtering software.

This system is operated by East Dunbartonshire Council ICT department so we
do not hold this information.

3. Provide a full list of the categories of websites blocked (e.g.
?pornography, gambling, phishing etc.?). If these differ according to the
user profile accessing the PC (e.g. child, student, adult, staff etc.)
please provide a full list of categories of websites blocked for each user
profile.

We do not hold this information. East Dunbartonshire Council should be able
to provide this.

4. Confirm whether you also block specific URLs in addition to categories,
and provide a complete list of these URLs.

We do not hold this information. East Dunbartonshire Council should be able
to provide this.

5. Provide the relevant policy document or written documentation which
outlines the procedure a user must follow in instances where they would
like to gain access to a website that is blocked.

A request is reported to library staff on duty and this is referred to our
Customer Services Development Officer who will liaise with the Council's
ICT to enable access.

6. From January 2013 until the present day, please provide a list of the
URLs where users have requested access to despite them being blocked by the
content filtering software.

Websites that were blocked by Serendipity that we received requests for
unblocking

2011 sites that were unblocked

www.lyallreidphotography.co.uk

www.citysocialising.com

www.butemuseum.org

www.bradfordbakers.com

site not unblocked due to streaming video content available of an adult
nature. - www.dvdempire.com

2012

Site not unblocked due to nature of content/ council policy , a business
case would have been required to unblock this site www.bnp.org.uk

2013 ? site unblocked

http://www.glasgowbuses.site11.com/Fleet...

2014 ? site unblocked

https://www.gratispoints.com

7. Of the list provided in 6., please detail which URLs access was granted
for and which were denied.

See above.

If you require the information we cannot supply please contact the East
Dunbartonshire Council FOI officer via their website and they should be
able to provide an answer.

If you are dissatisfied with our response you are entitled to require EDLC
to review its decision. In order for a review to take place you must:
? Lodge a written requirement for a review within 40 working days of the
date of this letter
? Include a correspondence address and a description of the original
request and the reason why you are dissatisfied
? Send your request to:

FOI/Data Protection
East Dunbartonshire Leisure & Culture Trust
William Patrick Library
2-4 West High Street
Kirkintilloch
G66 1AD

Regards
Christine Miller
Area Operations Manager
East Dunbartonshire Leisure & Culture Trust
t 0141 777 3142
f 0141 777 3140
e mailto: [email address]
http://www.edlc.co.uk

From: Jennifer Gallagher <[FOI #270287 email]>
To: "FOI requests at East Dunbartonshire Leisure &amp; Culture"
<[East Dunbartonshire Leisure &amp; Culture request email]>
Date: 26/05/2015 16:16
Subject: Freedom of Information request - Content filtering software

Dear East Dunbartonshire Leisure & Culture,

I would like to make a request for the following information under the
Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs based in
your libraries which are connected to the internet and intended for use by
the users of your library?

If answer to 1. is ?yes?, please:

2. Provide the name and annual cost of the content filtering software.

3. Provide a full list of the categories of websites blocked (e.g.
?pornography, gambling, phishing etc.?). If these differ according to the
user profile accessing the PC (e.g. child, student, adult, staff etc.)
please provide a full list of categories of websites blocked for each user
profile.

4. Confirm whether you also block specific URLs in addition to categories,
and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation which
outlines the procedure a user must follow in instances where they would
like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list of the
URLs where users have requested access to despite them being blocked by the
content filtering software.

7. Of the list provided in 6., please detail which URLs access was granted
for and which were denied.

I hope the above requests are clear however please do not hesitate to get
back in touch if any need clarifying.

Yours faithfully,

Jennifer Gallagher

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