Complaints Policy

The request was successful.

Dear East Sussex Healthcare NHS Trust,

I am going through a complaint process with the trust and I am told that I need to make a FOI request for a copy of the Trust's Complaints Policy.

Yours faithfully,

Daniel Bailey

FOI (EAST SUSSEX HEALTHCARE NHS TRUST), East Sussex Healthcare NHS Trust

Dear Sir/Madam

I acknowledge receipt of your request under the Freedom of Information Act.

Whilst the Trust will endeavour to respond to your request within the 20 working days period, if it becomes clear that it is unable to do so, I will keep you informed of progress.

Kind regards

Freedom of Information Team
Corporate Affairs Directorate
East Sussex Healthcare NHS Trust

PS: To assist us with our audit trail please respond to the original email sent to you by replying, rather than sending a new email. Thank you!

Tel: 01323 417400 Ext 3831
Freedom of Information email address: [East Sussex Healthcare NHS Trust request email]

Please ensure all Freedom of Information related emails are sent to [East Sussex Healthcare NHS Trust request email]

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FOI (EAST SUSSEX HEALTHCARE NHS TRUST), East Sussex Healthcare NHS Trust

2 Attachments

Dear Sir/Madam

Please find attached our response in respect of your request under the Freedom of Information Act.

Kind regards

Freedom of Information Team
Corporate Affairs Directorate
East Sussex Healthcare NHS Trust

PS: To assist us with our audit trail please respond to the original email sent to you by replying, rather than sending a new email. Thank you!

Tel: 01323 417400 Ext 3831
Freedom of Information email address: [East Sussex Healthcare NHS Trust request email]

Please ensure all Freedom of Information related emails are sent to [East Sussex Healthcare NHS Trust request email]

show quoted sections