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Complaints made regarding GP services during 2012-13

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Dear Hampshire Primary Care Trust (PCT),

I am interested in learning the level of complaints that have been made to Odiham Health Centre regarding during the period 2012/13

Yours faithfully,

Mr T Bond

Broughall Debbie,

1 Attachment

Dear Mr. Bond,

Thank you for your email of 6th March 2013 requesting information about complaints about Odiham Health Centre during the period 2012/2013.

I am pleased to acknowledge your enquiry on behalf of:
• Hampshire PCT
Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within twenty working days.

Emerging Clinical Commissioning Groups (CCG) Whilst the authorisation process for CCGs is in progress, the four PCTs within the area covered by the Southampton, Hampshire, Isle of Wight and Portsmouth PCT Cluster remain the relevant public authorities to whom the Freedom of Information Act 2000 applies. If your enquiry has been addressed to any of the emerging CCGs it will therefore be handled as an enquiry to one of the PCTs, however we will endeavour to provide information appropriate to that CCG as part of the response.

If you have any queries about this email, please contact me quoting the reference number above in any future communications.

Further information about the Freedom of Information Act and the Environmental Information Regulations may be found on the Information Commissioner’s website at http://www.ico.gov.uk/ .

Yours sincerely,
Jill Ghanouni
Engagement Officer
Tel: 07766 757 877

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FOI (HPCT)*,

Reference number: FOI-4559 – H

Dear Mr. Bond,

 

Thank you for your e-mail of 6^th March, 2013 requesting information
concerning complaints made about Odiham Health Centre in 2012/13.

 

I am pleased to be able to respond to your request below on behalf of the
following Primary Care Trust (PCT):

 

·         Hampshire PCT 

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Request

I am interested in learning the level of complaints that have been made to
Odiham Health Centre regarding during the period 2012/13.

Response

As a commissioner of services, Hampshire PCT has received one formal
complaint relating to Odiham Health Centre during 2012/13; however,
complaints may also be made to providers of services and if you have not
already done so then you may wish to contact Odiham Health Centre as they
may hold relevant information. 

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