Complaints against elected members

Rick Grimes made this Rhyddid Gwybodaeth request to Welsh Local Government Association
This authority is not subject to FOI law, so is not legally obliged to respond (manylion).


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Roedd y cais yn llwyddiannus.

Dear Welsh Local Government Association,

Please could you furnish me with the following information please.

Does the WLGA have a bench mark process for management of complaints against members and is there a local authority that is considered best practice?

Yours faithfully,

Rick Grimes

enquiries, Welsh Local Government Association

Diolch am eich ymholiad. Anfonir eich neges at swyddog perthnasol WLGA i’w
phrosesu. Byddwn ni’n ceisio ymateb i ymholiadau cyffredinol cyn pen pum
diwrnod gwaith lle bo modd, er y gallai fod angen rhagor o amser ar gyfer
ymholiadau cymhleth.

Thank you for your enquiry. Your email will be forwarded to a relevant
WLGA officer for consideration. Where possible, we seek to respond to
general enquiries within 5 working days, though more complex enquiries may
take longer.
**********************************************************************
Efallai bod gwybodaeth gyfrinachol yn y neges yma. Os nad ydych chi'n
ymwneud â hi yn benodol - nac yn gyfrifol am ei rhoi i'r sawl sydd wedi'i
enwi - chewch chi ddim copïo na throsglwyddo'r neges. Yn y cyfryw achos,
dylech chi ddileu'r neges a rhoi gwybod i'r sawl a'i hanfonodd trwy ebost
yn ddiymdroi. Rhowch wybod i'r anfonwr os nad ydych chi neu'ch cyflogwr yn
gadael i neb anfon negeseuon o'r fath ar y we. Dyw Cymdeithas Llywodraeth
Leol Cymru ddim yn hyrwyddo nac yn cymeradwyo unrhyw farn, casgliad na
gwybodaeth nad yw'n berthnasol i'w gwaith swyddogol yn y neges yma. Sustem
ebost WLGA fydd yn prosesu pob neges at y cyfeiriad yma neu oddi wrtho ac,
o bosibl, bydd rhywun arall ar wahân i'r sawl sydd wedi’i enwi yn ei
harchwilio.

dangos adrannau a ddyfynnir

Daniel Hurford, Welsh Local Government Association

Dear Mr Grimes,

 

Thank you for your enquiry.

 

Members of councils are covered by a statutory Code of Conduct which is
overseen by largely statutory processes set out in law or through guidance
by the Public Services Ombudsman for Wales. The WLGA therefore does not
have a ‘bench mark process’ nor ‘best practice’ for complaints handling,
though the WLGA has contributed to the development of the Ombudsman’s
guidance and resources (further information is available [1]here).

Formal complaints that a councillor may have breached the Code of Conduct
are addressed to the Public Services Ombudsman for Wales who then
determines whether a complaint is investigated. Several Councils, with
support from the Ombudsman, have introduced Local Resolution Protocols to
deal with relatively ‘low level’ complaints made by another member or
council officer (typically, these complaints will be about alleged
failures to show respect and consideration for others as required by
paragraph 4(b) of the Members’ Code of Conduct). 

 

Further information on the standards expected by the Code, as well as the
Ombudsman’s processes for determining whether or not to investigate a
complaint are available on the Ombudsman’s [2]website.

 

Regards,

Daniel

 

Daniel Hurford

Pennaeth Polisïau (Gwella a Llywodraethu), Cymdeithas Llywodraeth Leol
Cymru

Head of Policy (Improvement and Governance), Welsh Local Government
Association

 

029 20468615 - 07900 240939

[3]www.wlga.cymru - [4]www.wlga.wales

@WelshLGA

 

Croesawn ohebiaeth yn y Gymraeg a’r Saesneg a byddwn yn ymateb i ohebiaeth
yn yr un iaith. Ni fydd defnyddio’r naill iaith na’r llall yn arwain at
oedi.

We welcome correspondence in Welsh and English and will respond to
correspondence in the same language. Use of either language will not lead
to a delay.

 

From: enquiries <[5][email address]>
Sent: 11 January 2021 23:32
To: Daniel Hurford <[6][email address]>
Subject: Fwd: Freedom of Information request - Complaints against elected
members

 

 

------------------------------------------------------------------------

From: Rick Grimes <[7][FOI #717400 email]>
Sent: Monday, January 11, 2021 6:32 pm
To: enquiries
Subject: Freedom of Information request - Complaints against elected
members

 

Dear Welsh Local Government Association,

Please could you furnish me with the following information please.

Does the WLGA have a bench mark process for management of complaints
against members and is there a local authority that is considered best
practice?

Yours faithfully,

Rick Grimes

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