Complaints

Roedd y cais yn llwyddiannus.

Dear Sir or Madam,

Pre-question clarification: A complaint against a council may consist purely on an administrative error or it may also include a potentially criminal act and/or infringements of a complainants civil rights (legal and/or human rights).

Therefore, I would like the following information, over the last 12 months, as a percentage of total complaints against the council how many ended up being dealt with by,

1)the Local Government Ombudsman?

2)the Police?

3)Solicitors and/or the courts?

Yours faithfully,

Trevor R Nunn

1 Atodiad

Good Afternoon

Please find attached our formal acknowledgement of your request for
information.

Andy Gray
Corporate Information Officer

__________________________________________________________________

Any views or opinions presented are solely those of the sender and do not
necessarily
represent those of Ashfield District Council unless otherwise specifically
stated.

Please note that Ashfield District Council reserves the right, subject to
compliance
with legislation, to monitor emails sent or received. Under the Freedom of
Information
Act 2000 and other relevant legislation, the contents may have to be
disclosed in
response to a request for information.

Printing this email? Please think environmentally and only print when
essential. Thank you.

www.ashfield-dc.gov.uk

1 Atodiad

<<SL-F3 FORM.pdf>>
Please find attached repsone to request for information made

Andy Gray

Information Management

__________________________________________________________________

Any views or opinions presented are solely those of the sender and do not
necessarily
represent those of Ashfield District Council unless otherwise specifically
stated.

Please note that Ashfield District Council reserves the right, subject to
compliance
with legislation, to monitor emails sent or received. Under the Freedom of
Information
Act 2000 and other relevant legislation, the contents may have to be
disclosed in
response to a request for information.

Printing this email? Please think environmentally and only print when
essential. Thank you.

www.ashfield-dc.gov.uk