Communications & Telephony Request

The request was successful.

Dear Parliamentary Boundary Commission for England,

Please confirm the manufacturer of your telephony system(s) that are currently in place?
When was the installation date of your telephony equipment?
Who maintains your telephony system(s)?
Please confirm value of the initial project and value of annual support/maintenance services (in £)?
When is your contract renewal date?

Please confirm the manufacturer of your Contact centre system(s) that are currently in place?
When was the installation date of your contact centre infrastructure?
Who maintains your contact centre system(s)?
Please confirm value of the initial project and value of annual support/maintenance services (in £)?
How many contact centre employees/agents do you have?
When is your contract renewal date?

Do you use Unified Communications or Collaboration tools such as Microsoft Skype for Business/ Cisco/Avaya/Mitel? If yes, what tools are you currently using?

How many employees do you have overall within your organisation?

Who currently provides your calls and lines?
What is your current annual spend on calls and lines?
When is your contract renewal date?
Are you using SIP or ISDN?
Do you use a wide area network?

Thank you in advance for your support in this.

Yours faithfully,

Daniel Leonard

Boundary Commission England Information Mailbox, Parliamentary Boundary Commission for England

Thank you for your email to the Boundary Commission for England.

If your email is a comment about the recent 2018 Review of Parliamentary
constituency boundaries, please note that we provided our final report to
the Government on 5 September 2018. The recommendations we have made can
be viewed on our website. The 2018 Review has concluded and we can no
longer consider any comments on the boundaries.
The Government must turn our recommendations into legislation and put that
to Parliament to decide whether to give effect to the recommendations. It
is for the Government to decide when to do this.
Please check our website and follow us on Twitter for up-to-date
information.

If you have emailed with a general query, we will respond to you within
five working days.

Boundary Commission for England
Room 3.26 | 1 Horse Guards Road | Westminster | London | SW1A 2HQ
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Boundary Commission for England
Room 3.26 | 1 Horse Guards Road | Westminster | London | SW1A 2HQ
t: 020 7276 1102
e:  [8][Boundary Commission for England request email]
w: [9]https://boundarycommissionforengland.ind...
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References

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2. https://boundarycommissionforengland.ind...
3. https://twitter.com/BCE2018
4. https://www.facebook.com/BCommEngland/
5. https://www.linkedin.com/company/boundar...
6. http://www.paperlessawards.com/shortlist
7. https://www.digileaders100.com/
8. mailto:[Boundary Commission for England request email]
9. https://boundarycommissionforengland.ind...
10. https://twitter.com/BCE2018
11. https://www.facebook.com/BCommEngland/
12. https://www.linkedin.com/company/boundar...
13. http://www.paperlessawards.com/shortlist
14. https://www.digileaders100.com/

Boundary Commission England Information Mailbox, Parliamentary Boundary Commission for England

Dear Mr Leonard
FOI 20192002
Thank you for your email requesting information regarding the telephony in
the Boundary Commission for England (BCE).
You asked: 
Please confirm the manufacturer of your telephony system(s) that are
currently in place?
When was the installation date of your telephony equipment?
Who maintains your telephony system(s)?
Please confirm value of the initial project and value of annual
support/maintenance services (in £)?
When is your contract renewal date?

Do you use Unified Communications or Collaboration tools such as Microsoft
Skype for Business/ Cisco/Avaya/Mitel? If yes, what tools are you
currently using?

How many employees do you have overall within your organisation?

Who currently provides your calls and lines?
What is your current annual spend on calls and lines?
When is your contract renewal date?
Are you using SIP or ISDN?
Do you use a wide area network?  
The telephony of the Boundary Commission for England is supplied by the
Cabinet Office. Might I therefore suggest that you contact the Cabinet
Office FOI team if you require a response. I have provided a link to the
Cabinet Office
website:[1]https://www.gov.uk/government/organisati...
You also asked a question about the number of persons employed by the
Boundary Commission for England. The number is 1.4 part-time equivalent
staff.
If you are not content with this response, you may apply directly to the
Information Commissioner for a decision. The Information Commissioner can
be contacted at:
The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Kind regards
Boundary Commission for England
Room 3.26 | 1 Horse Guards Road | Westminster | London | SW1A 2HQ
t: 020 7276 1102
e:  [2][Boundary Commission for England request email]
w: [3]https://boundarycommissionforengland.ind...
[4][IMG] [5][IMG] [6][IMG]
[7][IMG] [8][IMG]

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