College Counselling Provision

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Alice Gilderdale

Dear Lucy Cavendish College, Cambridge,

This is a formal request under the Freedom of Information Act 2000.

Could you please provide the following information:

In this FOI, when describing an ‘external Counselling provider’, this refers to any Counsellor who is not hired through the University’s Counselling Service.

1 - How many Counsellors does the College hire from an external Counselling provider to provide counselling or therapy for students during full term time?

2 - The name of the agency or company which the College is hiring Counsellors from.

3 - The hours of counselling the college hires external counsellors for during a week of full term.

4 - The skills or qualifications each of the College’s counsellors have and to what level.

5 - Does the College provide any other therapy or mental health support further to Counselling for students in the college for example nurses, therapists etc? Please list any.

6 - The skills or qualifications any of these employees hold and to what level.

7 - How many Counsellors does the college hire through the University’s Counselling Service?

If you are to invoke Section 43 to withhold information in relation to any of these questions please note you must provide details of the exact FOIA exemption, details of who would be prejudiced by this information, and a public interest test justifying a conclusion with arguments for and against the release of the information.

If you are to invoke Section 12 to withhold information in relation to any of these questions please provide details of how locating, retrieving and extracting this information would exceed the appropriate limit of £450 as set out in the Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004. Please also be aware of your duty under section 16 (1) of the Act to advise and assist me in narrowing my request to bring it within the appropriate limit.

In its guidance the Information Commissioner's Office (ICO) said that the requirement to respond 'promptly' and the requirement to respond no later than 20 working days were to be considered as separate obligations. Public bodies should be able to justify why it took them as long as 20 days to respond to requests in cases where they do not act more promptly than that "long stop" deadline. I look forward to receiving your response in the next 20 working days. If you are unable to provide a response in the next 20 working days please provide an updated timeline by the deadline 21st May.

Thank you very much for your assistance with this request. If you would like any clarification on the information I have asked for, please don’t hesitate to get in touch. Please confirm you have received this email, provide the reference number of the request, and give the date you will respond on or before.

Yours faithfully,

Alice Gilderdale

Natasha Stokes, Lucy Cavendish College, Cambridge

I am now out of the office until Monday 26th April.

 

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With kind regards

Tash

 

Tash Stokes | Executive Assistant

T. +44(0)1223 332196 E. [1][email address] W.
[2]www.lucy-cav.cam.ac.uk

A. Lady Margaret Road, Cambridge, Cambridgeshire CB3 0BU

Be part of it: [3]Twitter @LucyCavColl  [4]Facebook: /LucyCavCollege 

Lucy Cavendish Registered Charity No: 1137875

 

 

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LCC Freedom of Information Officer, Lucy Cavendish College, Cambridge

To Alice Gilderdale

By email: <[FOI #749943 email]>

Dear Alice Gildredale

Our Ref: f2021-019 College counselling provision

Further to your FOI request, set out below, I am responding on behalf of Lucy Cavendish College as follows:

1 - How many Counsellors does the College hire from an external Counselling provider to provide counselling or therapy for students during full term time?

We pay for therapists when students need financial support because their services are not available on NHS and we only use therapists who have been referred by a healthcare professional.

2 - The name of the agency or company which the College is hiring Counsellors from.

n/a

3 - The hours of counselling the college hires external counsellors for during a week of full term.

n/a

4 - The skills or qualifications each of the College’s counsellors have and to what level.

n/a

5 - Does the College provide any other therapy or mental health support further to Counselling for students in the college for example nurses, therapists etc? Please list any.

The College Nurse, who is a fully qualified nurse, is employed 10 hours per week.

6 - The skills or qualifications any of these employees hold and to what level.

7 - How many Counsellors does the college hire through the University’s Counselling Service?

The College has two Counsellors from the University Counselling Service on site for one day a week each during term

If you are unhappy with the service you have received in relation to your request and wish to make a complaint, you should write to me, at the Lucy Cavendish College address below.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the College. The Information Commissioner can be contacted at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Kind regards

Alison Vinnicombe

Ms Alison A Vinnicombe | Freedom of Information Officer
Lucy Cavendish College, Lady Margaret Road, Cambridge, CB3 0BU
E. [email address] W. www.lucy-cav.cam.ac.uk
Lucy Cavendish College Registered Charity No: 1137875

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