Clinical treatment of Solitary Rectal Ulcer syndrome in England

The Health Informatics Service did not have the information requested.

Dear The Health Informatics Service,

Please could you advise me on the stages, non surgical and surgical protocol for the treatment of Solitary Rectal Ulcer Syndrome please. I have asked my GP and he is not sure himself.

Yours faithfully,

Simon Hillier

contact-us, The Health Informatics Service

Good Morning, Simon

Your request has been forwarded to the appropriate person/dept. who deal with our FOI requests.

Regards

Debi Johnson
Senior Administrator

The Health Informatics Service
Oak House
Woodvale Office Park
Woodvale Road
Brighouse
HD6 4AB

T - 01484 355395
E - [email address]
W - www.this.nhs.uk

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Dear contact-us,

I have not received the information I requested as yet. Could you please explain why as I do not want to have to lodge a complaint with the Information Commissioner if their is a reasonable explanation for the delay.

Yours sincerely,

Simon Hillier

contact-us, The Health Informatics Service

Good Afternoon, Simon

My apologies that you have not had a response yet, your email was sent to our Freedom of Information dept. on 22/6/15 at 11.43 am via email.

The FOI dept. would be the department dealing with your request, I will forward again to them.

Once again my sincere apologies.

Regards

Debi Johnson
Senior Administrator

The Health Informatics Service
Oak House
Woodvale Office Park
Woodvale Road
Brighouse
HD6 4AB

T - 01484 355395
E - [email address]
W - www.this.nhs.uk

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Dear The Health Informatics Service,

As you have a specific department that deals with FOI requests and would be fully up to speed with the legal requirements I would greatly appreciate a reason why this was not attended to.

Yours faithfully,

Simon Hillier

contact-us, The Health Informatics Service

Good Evening, Simon

I have forwarded your email to our Freedom of Information dept. and they will be dealing with this.

My apologies for the inconvenience, as Senior Administrator I reply and forward any messages that come in through our Website via 'Contact Us' and forward to the appropriate dept./person who then deals with the request.

Regards

Debi Johnson
Senior Administrator

The Health Informatics Service
Oak House
Woodvale Office Park
Woodvale Road
Brighouse
HD6 4AB

T - 01484 355395
E - [email address]
W - www.this.nhs.uk

show quoted sections

contact-us, The Health Informatics Service

Good Morning, Simon

Further to your emails sent yesterday, all FOI requests are sent through to a dept./person from the Calderdale & Huddersfield NHS Foundation Trust. They then deal with any requests, I would like to assure you that this is now being dealt with and I am unsure why you have not received a reply from your original email sent in through The Health Informatics Service website in ' Contact Us'.

I advised you in a timely manner to the correct dept./person and I can only apologise on behalf of them why you are still awaiting a reply.

My sincere apologies.

PS My contracted hours are 9 - 5 pm and because of your concerns replied to your email after hours before leaving for the day.

Regards

Debi Johnson
Senior Administrator

The Health Informatics Service
Oak House
Woodvale Office Park
Woodvale Road
Brighouse
HD6 4AB

T - 01484 355395
E - [email address]
W - www.this.nhs.uk

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Dear Mr Hillier

Further to your recent FOI request, please find below the response from Calderdale and Huddersfield NHS Foundation Trust. I am sorry that this has taken some time however we wanted to ensure that there was no national information available once we had concluded that there were no local guidelines in place.

If you are unhappy with this response you have the right to access our complaints procedure; please contact Patient Advice & Complaints Service, Huddersfield Royal Infirmary, Lindley, Huddersfield HD3 3EA. Tel: 0800 013 0018.

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.gov.uk

FOI Office
Calderdale and Huddersfield NHS Foundation Trust
The Royal Infirmary
Lindley
Huddersfield
HD3 3EA
Tel: 01484 355933
[email address]

RESPONSE FROM CHFT

Following a detailed search and a conversation with Consultant Suhail Anwar - colorectal Multi-disciplinary Team lead he has advised that there are no National guidelines for this rare condition and we have not developed any local guidelines. Each patient is dealt with on a case by case basis.

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Dear FOI,

Many thanks

I thought their was a UK Strategy for Rare Diseases put in place for things like this so I have contacted them.

Yours sincerely,

Simon Hillier