Children's social care case management system

The request was successful.

Dear Plymouth City Council,

1. Do you plan to upgrade your children’s social care case management system to OLM Eclipse?

2. If you answered yes to question 1, what is the cost of this upgrade?

3. When is your planned go live date with Eclipse (if applicable)?

Yours faithfully,

Lucy Naylor

Info, Plymouth City Council

Thank you for contacting us. This email is to confirm that we have
received your message.

 

Your email will be passed to the correct department, who will normally
deal with it within five working days.

 

If you need to contact us in the meantime please telephone 01752 668000.

 

Further information about our services is available on
[1]www.plymouth.gov.uk  

 

Plymouth City Council

Plymouth

PL1 2AA

 

 

 

 

 

 

 

 

[2]www.plymouth.gov.uk/selfservice    Register for our self-service system
and access your details 24 hours a day. With the system you can update
your personal information, view your council tax, housing benefit or
business rate payments or entitlements, sign up to pay bills by Direct
Debit and receive electronic bills and statements. Suitable for residents,
business owners and landlords.

 

 

IMPORTANT

This email (including any attachments) should only be used if you are the
intended recipient. Email should not be used to convey personal, sensitive
or privileged information over the public network. Errors may be present
and you should carry out your own virus check. This message may be
supplied to an applicant under UK legislation. If the message is marked
private it does not represent the views of Plymouth City Council.

 

 

 

References

Visible links
1. file:///tmp/www.plymouth.gov.uk
2. http://www.plymouth.gov.uk/selfservice

Info, Plymouth City Council

1 Attachment

Thank you for contacting us. This email is to confirm that we have
received your message.

 

Your email will be passed to the correct department, who will normally
deal with it within five working days.

 

If you need to contact us in the meantime please telephone 01752 668000.

 

Further information about our services is available on
[1]www.plymouth.gov.uk  

 

Plymouth City Council

Plymouth

PL1 2AA

 

 

 

 

 

 

[2]Description: Description: cid:image001.jpg@01CDFED5.2032C620

 

[3]www.plymouth.gov.uk/selfservice    Register for our self-service system
and access your details 24 hours a day. With the system you can update
your personal information, view your council tax, housing benefit or
business rate payments or entitlements, sign up to pay bills by Direct
Debit and receive electronic bills and statements. Suitable for residents,
business owners and landlords.

 

 

IMPORTANT

This email (including any attachments) should only be used if you are the
intended recipient. Email should not be used to convey personal, sensitive
or privileged information over the public network. Errors may be present
and you should carry out your own virus check. This message may be
supplied to an applicant under UK legislation. If the message is marked
private it does not represent the views of Plymouth City Council.

 

 

 

show quoted sections

FoI People, Plymouth City Council

Dear Ms Naylor

My Ref:  872755

 

Thank you for your request for information about children’s social care
case management system.  Your request was received on 27 February 2015 and
is being dealt with under the terms of the Freedom of Information Act
2000.

 

The Council will seek to provide the information you have requested within
20 working days, that is by 27 March 2015 and it will be provided by email
or hard copy, depending how you made your request and how the information
is held. 

 

Information is usually provided free of charge but in some circumstances a
fee may be payable and if that is the case I will inform you.  A fees
notice will be issued to you and you will be required to pay this before
we proceed with your request.

 

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website: [1]https://ico.org.uk/. Plymouth
City Council also has information available on our website:
[2]http://www.plymouth.gov.uk/homepage/coun....
If you cannot find the information you require please contact me using
the contact details below.

 

Yours sincerely

 

 

Kirk Chapman
Information Access Officer
Customer Services
Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398291
E [3][email address]

[4]www.plymouth.gov.uk

show quoted sections

FoI People, Plymouth City Council

1 Attachment

Dear Ms Naylor

 

Please find attached the response to your Freedom of Information request:

 

Yours sincerely

 

 

Kirk Chapman
Information Access Officer
Customer Services
Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398291
E [1][email address]

[2]www.plymouth.gov.uk

show quoted sections