Chesterfield Royal Hospital - Self-assessments

NHS England Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear NHS England,

Please could you provide the following information all of which is related to self-assessments made by Chesterfield Royal Hospital NHS Foundation Trust (CRHFT).

1. Please could you provide a digital copy of the last submitted self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted in 2019 that are not exempt from public release.

Thank you for your time taken to process this request and l look forward to your response.

Yours faithfully,

Mr. Kent

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear  Mr Kent ,

Thank you for your communication dated 22 January 2020.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

Yours sincerely, 

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [3][NHS England request email]

‘High quality care for all, now and for future generations’

 

dangos adrannau a ddyfynnir

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Mr Kent,  

Thank you for your communications dated 22 January 2020.

Your exact request was:

“1. Please could you provide a digital copy of the last submitted
self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted
in 2019 that are not exempt from public release.”

NHS England does not hold information in relation to your request.

It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Clinical
Commissioning Groups (CCGs) and Ambulance Trusts. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services. Therefore,
any recorded information NHS England may be able to provide in response to
an FOI request will generally relate to the services NHS England
commissions.

For information on commissioned services and the types of information NHS
England holds can be found on our [1]website and [2]publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to the NHS [3]website.

The information in question may however be held by the individual hospital
Trust. As such, you may wish to redirect your enquiry to the Trust
directly. You can contact the Trust directly at:

Address:        FOI Request
                      Communications Department
                      Chesterfield Royal Hospital NHS Foundation Trust
                      Calow
                      Chesterfield
                      S44 5BL

Email:             [4][email address]

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

NHS England
PO Box 16738
REDDITCH
B97 9PT

Email: [5][NHS England request email]

Please quote the reference number FOI-2001-1128554 in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Email: [6][email address]  
Website: [7]www.ico.org.uk

Please note there is no charge for making an appeal.

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][NHS England request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [9][NHS England request email]

dangos adrannau a ddyfynnir

Dear FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24),

Thank you for taking the time to process my request.

Yours sincerely,

Mr. Kent

Dear FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24),

Having double checked your response l would be grateful if you could just clarify a couple of points, sorry if you had flagged this request as over.

1. I clearly requested a copy of the last submitted self-assessment made by Chesterfield Royal Hospital Foundation Trust (CRHFT) regarding "7 Day Hospital Services". In October 2019 you published the results of all the self-assessments (https://www.england.nhs.uk/publication/7...), CRHFT was in you list of results and as such may l ask why you are stating that you do not hold the assessment as one would assume you would need this in order to produce the results? If you were provided the results then may l ask who holds this data?

Yours faithfully

Mr. Kent

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear  Mr Kent ,

Thank you for your communication dated 21 February 2020.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

Yours sincerely, 

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [3][NHS England request email]

‘High quality care for all, now and for future generations’

 

dangos adrannau a ddyfynnir

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Mr Kent,

Thank you for your correspondence dated 21 February 2020.

Your correspondence read:-            

“1. Please could you provide a digital copy of the last submitted 
self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT
submitted  in 2019 that are not exempt from public release.””

NHS England is not, at this stage, able to proceed with your enquiry under
the (FOI) Act, as your request is unclear.

It may help if we first explain that the FOI Act gives you the right to
ask any public sector organisation for the recorded information they have
on any subject. You can ask for any information you think a public
authority may hold. The right only covers recorded information which
includes information held on computers, in emails and in printed or
handwritten documents.

Your request can be in the form of a question, rather than a request for
specific documents, but the authority does not have to answer your
question if this would mean creating new information or giving an opinion
or judgment that is not already recorded.

We would be grateful if you could clarify which service you are interested
in with regard to question 2.

As set out at Section 1(3) of the FOI Act, when further information is
required in order to identify and locate the information requested, and
the applicant has been informed, no further action is required until the
additional information has been received.

Please send your clarified request to [1][NHS England request email].

Once received, NHS England will write to acknowledge receipt of your
request and to provide you with a reference number. Please note that the
20 working day timeframe for complying with an FOI request does not
commence until the above information is provided.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [NHS England request email]

dangos adrannau a ddyfynnir

Dear NHS England,
You have clearly misread this FOI all relating to Chesterfield Royal Hospital Hospital Foundation Trust and self-assessments submitted by them.

To easily read all of this thread use the following url: https://www.whatdotheyknow.com/request/c...

I originally asked the following two questions

1. Please could you provide a digital copy of the last submitted self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted in 2019 that are not exempt from public release.

You replied to both of the above by saying you do not hold the information.

On the 21st February l asked for clarification as follows:

1. I clearly requested a copy of the last submitted self-assessment made by Chesterfield Royal Hospital Foundation Trust (CRHFT) regarding "7 Day Hospital Services". In October 2019 you published the results of all the self-assessments (https://www.england.nhs.uk/publication/7...), CRHFT was in you list of results and as such may l ask why you are stating that you do not hold the assessment as one would assume you would need this in order to produce the results? If you were provided the results then may l ask who holds this data?

You now have asked me to clarify "which service you are interested in with to question 2"

Please supply the information as requested in question 1 i.e a copy of the 7 day hospital services self assessment made by CRHFT or provide the requested clarification as of 21st February 2020 if indeed you do not hold this data.

With regards to question 2, after processing question 1, l would like a list of ALL self-assessments made by CRHFT that are not exempt from public release. ALL means all irrespective of service, if its a self assessment made by CRHFT then l would like to see it on the list.

Regards

Mr. Kent

Dear NHS England,

I have tried to be patient given the current environment but you have still not replied to my FOI.

Given your responses it is clear that you seem to have misread my FOI all relating to Chesterfield Royal Hospital Hospital Foundation Trust (CRHFT) and self-assessments submitted by them.

To easily read all of this thread use the following url: https://www.whatdotheyknow.com/request/c...

I originally asked the following two questions about Chesterfield Royal Hospital Foundation Trust (CRHFT)

1. Please could you provide a digital copy of the last submitted self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted in 2019 that are not exempt from public release.

You replied to both of the above by saying you do not hold the information.

On the 21st February l asked for clarification as follows:

1. I clearly requested a copy of the last submitted self-assessment made by Chesterfield Royal Hospital Foundation Trust (CRHFT) regarding "7 Day Hospital Services". In October 2019 you published the results of all the self-assessments (https://www.england.nhs.uk/publication/7...), CRHFT was in you list of results and as such may l ask why you are stating that you do not hold the assessment as one would assume you would need this in order to produce the results? If you were provided the results then may l ask who holds this data?

You then asked me to clarify "which service you are interested in with regards to question 2"

My request is straight forward all l would like is:

1. Please could you provide a digital copy of the last submitted self-assessment made by Chesterfield Royal Hospital foundation Trust (CRHFT) regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted in 2019 that are not exempt from public release.
(NB. All means ALL i.e any and all self-assessments that CRHFT have submitted to you about any service).

Regards

Mr. Kent

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Mr Kent,

Thank you for your communication dated 7 June 2020.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website.

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

Yours sincerely,

Freedom of Information
Communications Team
Office of the Chairs, Chief Executive Officer and Chief Operating Officer

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [3][NHS England request email]
 

 

 

dangos adrannau a ddyfynnir

Dear FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24),

Yet another 20 working days have gone by without a response, can you please provide an update with your intentions regarding this FOI, please see my comments 7th June.

Yours faithfully,

Mr. Kent

Dear NHS England,

Please pass this on to the person who conducts Freedom of Information reviews.

I originally asked the following two questions about Chesterfield Royal Hospital Foundation Trust (CRHFT) regarding self-assessments that they completed and submitted to you but you have failed to provide adequate response.

1. Please could you provide a digital copy of the last submitted self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by CRHFT submitted in 2019 that are not exempt from public release.

You replied to both of the above intially by saying that you do not hold the information and then on the 21st February asked for clarification which l provided but still serveral months later l have had no response.

Please note with regards to question 1 in which you stated that you do not hold the data regarding the seven day services, this does seem a little odd as in October 2019 you published the results of all the self-assessments (https://www.england.nhs.uk/publication/7...). As CRHFT was in your list of results may l ask how you were able to produce and publish the results without having a copy of the assessment in which to obtain the results for your summations?

Regards

Mr. Kent

CONTACTUS, England (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

**THIS IS AN AUTOMATED RESPONSE**
 
Dear Customer,
 
Thank you for your email. We are currently receiving a higher than usual
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dangos adrannau a ddyfynnir

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Mr Kent,

Thank you for your email below regarding Freedom of Information request
reference FOI-2006-1198416.

We sincerely apologise for the delay in responding. We recognise that
there is no provision within the FOI Act to extend the timeframe for a
response, and understand that this delay may be frustrating. NHS England
is at this stage unable to comment upon the Freedom of Information request
as the request is still being processed.

NHS England will be happy to conduct an Internal Review into the delay
associated with your request (plus any elements of the content of the
response as directed by you) once a response has been provided. Meanwhile,
you are entitled to apply directly to the Information Commissioner for a 
decision. The Information Commissioner's Office (ICO) contact information
can be found within our earlier correspondence, and is copied below for
your convenience:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [1][NHS England request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [2][NHS England request email]

‘Health and high quality care for all, now and for future generations’

--------------------------------------------------------------------------

RECEIVED:2020-07-10T15:21:48+02:00
FROM:Mr. Kent([FOI #637702 email])
TO: CONTACTUS, England (NHS ENGLAND & NHS IMPROVEMENT -
X24)([NHS England request email])
SUBJECT: Attach to 2006-1198416 Internal review of Freedom of Information
request - Chesterfield Royal Hospital - Self-assessments
Dear NHS England, Please pass this on to the person who conducts Freedom
of Information reviews. I originally asked the following two questions
about Chesterfield Royal Hospital Foundation Trust (CRHFT) regarding
self-assessments that they completed and submitted to you but you have
failed to provide adequate response. 1. Please could you provide a digital
copy of the last submitted self-assessment made by CRHFT regarding "7 Day
Hospital Services". 2. Please could you list all self-assessments made by
CRHFT submitted in 2019 that are not exempt from public release. You
replied to both of the above intially by saying that you do not hold the
information and then on the 21st February asked for clarification which l
provided but still serveral months later l have had no response. Please
note with regards to question 1 in which you stated that you do not hold
the data regarding the seven day services, this does seem a little odd as
in October 2019 you published the results of all the self-assessments
(https://www.england.nhs.uk/publication/7...).
As CRHFT was in your list of results may l ask how you were able to
produce and publish the results without having a copy of the assessment in
which to obtain the results for your summations? Regards Mr. Kent
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[FOI #637702 email] Disclaimer: This message and
any reply that you make will be published on the internet. Our privacy and
copyright policies: https://www.whatdotheyknow.com/help/offi... For more
detailed guidance on safely disclosing information, read the latest advice
from the ICO:
https://www.whatdotheyknow.com/help/ico-... Please
note that in some cases publication of requests and responses will be
delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir

Dear FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24),

I have still not received the requested information nor have you conducted the internal review that was requested.

Yours faithfully,

Mr. Kent

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Mr Kent,  

Thank you for your Freedom of Information (FOI) request dated 7 June 2020.
                                                                                                                  
Your exact request was:

“Given your responses it is clear that you seem to have misread my FOI all
relating to Chesterfield Royal Hospital Hospital Foundation Trust (CRHFT)
and self-assessments submitted by them.

To easily read all of this thread use the following url:
https://www.whatdotheyknow.com/request/c...

I originally asked the following two questions about Chesterfield Royal
Hospital Foundation Trust (CRHFT)

1. Please could you provide a digital copy of the last submitted
self-assessment made by CRHFT regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted
in 2019 that are not exempt from public release.

You replied to both of the above by saying you do not hold the
information.

On the 21st February l asked for clarification as follows:

1. I clearly requested a copy of the last submitted self-assessment made
by Chesterfield Royal Hospital Foundation Trust (CRHFT) regarding "7 Day
Hospital Services". In October 2019 you published the results of all the
self-assessments (https://www.england.nhs.uk/publication/7...), CRHFT was
in you list of results and as such may l ask why you are stating that you
do not hold the assessment as one would assume you would need this in
order to produce the results? If you were provided the results then may l
ask who holds this data?

You then  asked me to clarify "which service you are interested in with
regards to question 2"

My request is straight forward all l would like is:

1. Please could you provide a digital copy of the last submitted
self-assessment made by Chesterfield Royal Hospital foundation Trust
(CRHFT) regarding "7 Day Hospital Services".

2. Please could you list all self-assessments made by this CRHFT submitted
in 2019 that are not exempt from public release.
(NB. All means ALL i.e any and all self-assessments that CRHFT have
submitted to you about any service).”

NHS England does not hold information in relation to your request.

The Seven Day Services programme was run by NHS Improvement. As such, this
information may be held by NHS Improvement. You can find information on
how to make a request to NHS Improvement, should you wish to redirect your
enquiry, on their website at the following web link:
 

* [1]https://improvement.nhs.uk/contact-us/ho...

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

NHS England
PO Box 16738
REDDITCH
B97 9PT

Email: [2][NHS England request email]

Please quote the reference number FOI-2006-1198416 in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Email: [3][email address]  
Website: [4]www.ico.org.uk

Please note there is no charge for making an appeal.

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [5][NHS England request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [NHS England request email]

dangos adrannau a ddyfynnir