Chalenges to commercialisation of Osney dry dock

Gwrthodwyd y cais gan Environment Agency.

Dear Environment Agency,

This FOI requests all available information available with redaction / dedaction to peronal and applicable commercialy confidencial details .

A response to an earlier enquiry is copied here :

Hi Edward Thank you for your continued interest in the letting of the dry dock.I am sorry this is taking so long.Our legal advisor is working with a consultant and we are hoping to the tendering process will be announce soon, but it has been held up by additional challenges.You are still on the interested parties list and I can assure you not forgotten.Once I know more you will be advised. Regards Phil

Yours faithfully,

Edward Surridge

Enquiries, Unit, Environment Agency

4 Atodiad

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Enquiries, Unit, Environment Agency

4 Atodiad

Dear Edward,

 

Thank you for your Freedom of Information Request in relation to Osney Dry
Dock.

 

For your information, I have passed your query to our local Customers &
Engagement Team (Environment Planning & Engagement) for advice. They will
check whether we hold this information and they will be in touch with you
shortly. The Customers & Engagement team have 20 working days from the
date we receive your enquiry to provide a response, and they will get this
to you as soon as possible.

 

Should you wish to contact them in the meantime, their details are below.
Please quote your Enquiry Ref 130627CC05 in your correspondence with us.

 

Customers and Engagement

Environment Planning & Engagement

Environment Agency

South East Region, Thames West Area

Redkite House

Howbery Park

WALLINGFORD

OX10 8BD

 

Tel: 03708 506506

 

I trust that this information is of use to you.

 

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Kind regards

 

Chris Cumming

 

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Environment Agency

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dangos adrannau a ddyfynnir

Dear Enquiries, Unit,

The reply repeats a previous correspondance.

The FOI request is answered but not in a pertinent way.

I await a correct response.

Yours sincerely,

Edward Surridge

Enquiries, Unit, Environment Agency

4 Atodiad

Thank you for contacting the Environment Agency.

 

Please note; this is an auto reply message.

 

From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW). Those with interests in Wales should use the following link for
more information:

[1]http://www.environment-agency.gov.uk/abo...

 

Our Service Commitment

Our target is to respond to correspondence in 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
is of a technical nature this could take up to 20 working days.

 

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Enquiries, Unit, Environment Agency

Hi Team,

 

I just spoke to Melinda about this one.

 

Can you copy us into the response please.

 

Cheers

 

Paul Carnall

(      (Internal) 711 3261

8 [1][email address]

By challenging poor behaviours and stopping to think about risk, I strive
to prevent all injuries and illness at work.

 

From: edward surridge [mailto:[FOI #166053 email]]
Sent: 01 July 2013 16:32
To: Enquiries, Unit
Subject: Re: Ref: 130627CC05 - Freedom of Information request - Chalenges
to commercialisation of Osney dry dock

 

Dear Enquiries, Unit,

 

The reply repeats a previous correspondance.

 

The FOI request is answered but not in a pertinent way.

 

I await a correct response.

 

Yours sincerely,

 

Edward Surridge

 

dangos adrannau a ddyfynnir

WT Enquiries, Environment Agency

6 Atodiad

Dear Mr Surridge

 

Our Ref WT 10369

 

Thank you for your e-mail of 24 June requesting information in respect of
Osney Dry Dock.

 

Please find attached our letter of reply together with our standard
notice.

 

 

We would be really grateful if you could spare five minutes to help us
improve our service. Please click on the link below and fill in our survey
– we use every piece of feedback we receive:
[1]http://www.surveyshack.com/link/f959

 

If I can be of any further help, please contact me.

 

Yours sincerely

 

Jean Fulker

Customers & Engagement Officer

Direct Dial: 01491 828307

 

Environment Planning & Engagement

Environment Agency

South East Region, West Thames Area

Red Kite House, Howbery Park, Wallingford

OX10 8BD

 

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dangos adrannau a ddyfynnir

Dear Environment Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Environment Agency's handling of my FOI request 'Chalenges to commercialisation of Osney dry dock'.

The refusal to share appropriately redacted information in my view uses reasons not rightly applied in this case. It would if companies applying or figures were mentioned that could effect the bidding process.

The E.A. states "We are unable to separate out information for release from material which we are currently treating as confidential."

It is not nessasary to seperate out information with this request. Redaction of a non excessive type would serve the public interest especially as I know learn the E.A. has been working on this commercialisation idea for the dry dock since 2006 and has employed a outside consultant.

I shall be applying to the Information Commissioner to this case in 20 working days if your response is not satisfactory to me whom I think i should say has decided only in my favour previously re redaction of records.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Edward Surridge

Enquiries, Unit, Environment Agency

4 Atodiad

Thank you for contacting the Environment Agency.

 

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From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW). Those with interests in Wales should use the following link for
more information:

[1]http://www.environment-agency.gov.uk/abo...

 

Our Service Commitment

Our target is to respond to correspondence in 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
is of a technical nature this could take up to 20 working days.

 

The response day for all enquiries starts from the next working day of you
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[2]http://www.environment-agency.gov.uk/abo...

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dumping of hazardous waste etc, please call our freephone 24 hour
Incident Hotline on 0800 80 70 60. For more details about incident
reporting please see our website:

[3]http://www.environment-agency.gov.uk/con...

 

Charging for information

 

Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
charging information:

[4]http://www.environment-agency.gov.uk/bus...

 

Kind Regards,

 

National Customer Contact Centre

 

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HO-Complaints, Environment Agency

1 Atodiad

Our ref: 2892

Date: 29 July 2013

 

Dear  Mr Surridge,

 

Thank you for your email received on 24 July 2013.

 

I am sorry you have cause to complain.  The Environment Agency is
committed to use all complaints in a positive manner, not only to answer
your individual complaint but also to improve our standards for all our
customers.

 

My understanding of your complaint is with regard to an FOI request from
you and our refusal to share appropriately redacted information.

 

If your complaint has been misunderstood in any way then please let me
know.

 

I have established the best person to look into your complaint further and
this is Karren Thomas who is a Team Leader in the National Customer
Contact Centre. Karren will investigate your concerns and respond to you
by 7 August 2013 and will inform you if there is any delay.

 

We would like to contact you by telephone to discuss and understand your
concerns fully but do not appear to have your telephone number.  If you
are happy for us to contact you in this way, please could you provide us
with your contact telephone number using the number below or by replying
to this email.  If you do not wish to provide your number we will provide
our response in writing.

 

I have attached a leaflet that explains our procedure and what to do if
you are not satisfied with the way we are dealing with your complaint.

 

To help us communicate with you more easily, please tell us if you have
any specific needs.

 

Yours sincerely

 

 

Chris C Brown

Complaints and Commendations Co-ordinator

Tel: 01709 389219

 

 

 

 

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HO-Complaints, Environment Agency

Dear Mr Surridge,

 

Regarding the response to the complaint you have made about your FOI
request (Osney Dry Dock). This was logged incorrectly by ourselves and has
now been forwarded to the Customers and Engagement team in our West Thames
area. They will be in contact with you shortly.

 

 

 

Kind Regards

 

Chris C Brown

Complaints and Commendations Coordinator

National Customer Contact Centre

Part of National Operations

Environment Agency

 

(   03708 506 506

[1]www.environment-agency.gov.uk

 

 

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

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We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.

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HO-Complaints, Environment Agency

 

 

I trust this will be useful.

 

If you have any further queries, please contact us and we will be happy to
help.

 

Kind Regards

 

 

From: HO-Complaints
Sent: 29 July 2013 16:24
To: '[FOI #166053 email]
Subject: FW: Complaint 2892
Importance: High

 

Dear Mr Surridge,

 

Regarding your complaint and request for an Internal review regarding your
FOI request. Please be aware we have 40 working days to respond to an
internal review.

 

 

Kind Regards

 

Chris C Brown

Complaints and Commendations Coordinator

National Customer Contact Centre

Part of National Operations

Environment Agency

 

(   03708 506 506

[1]www.environment-agency.gov.uk

 

 

From: HO-Complaints
Sent: 29 July 2013 13:43
To: '[FOI #166053 email]'
Subject: Complaint 2892
Importance: High

 

Dear Mr Surridge,

 

Regarding the response to the complaint you have made about your FOI
request (Osney Dry Dock). This was logged incorrectly by ourselves and has
now been forwarded to the Customers and Engagement team in our West Thames
area. They will be in contact with you shortly.

 

 

 

Kind Regards

 

Chris C Brown

Complaints and Commendations Coordinator

National Customer Contact Centre

Part of National Operations

Environment Agency

 

(   03708 506 506

[2]www.environment-agency.gov.uk

 

 

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
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Dear HO-Complaints,

Thank you for your reply.

I request information pertinent to the 40 day to an internal review statement made in your latest response.

This is an additional FOI request only if required by your organisation to actually share all the pertinent information.

Yours sincerely,

edward surridge

HO-Complaints, Environment Agency

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WT Enquiries, Environment Agency

5 Atodiad

Dear Mr Surridge

 

Thank you for your email of 24 June, 2013.

 

Please find attached my letter acknowledging receipt of your request.  

 

With regards

Melinda Crosfield
Customers and Engagement Officer
Environment Planning and Engagement
West Thames
Direct Dial : 01491 828511
Environment Agency, Red Kite House, Howbery Park,
Wallingford, OX10 8BD 

 

 

[1]https://brand2.environment-agency.gov.uk... Flood
alert:
Flooding is
possible.
Be prepared
Be prepared
to act on
your flood
plan.
Prepare a
flood kit
of
essential
items.
Monitor
local water
levels and
the flood
forecast on
our website
[2]https://brand2.environment-agency.gov.uk... Flood
warning:
Flooding is
expected.
Immediate
action
required.
Move
family,
pets and
valuables
to a safe
place. Turn
off gas,
electricity
and water
supplies if
safe to do
so. Put
flood
protection
equipment
in place.
[3]https://brand2.environment-agency.gov.uk... Severe
flood
warning:
Severe
flooding.
Danger to
life.
Stay in a
safe place
with a
means of
escape. Be
ready
should you
need to
evacuate
from your
home.
Co-operate
with the
emergency
services.
Call 999 if
you are in
immediate
danger.

 

If you are in a flood risk areas please sign up to our free flood warning
system. This is the most immediate and localised source of information on
flooding: visit [4]www.environment-agency.gov.uk/flood or call 0845 988
1188.

 

[5]cid:image013.png@01CDCF03.D7D0F6A0 You can follow us on Twitter at
@EnvAgencySE

 

 

 

 

dangos adrannau a ddyfynnir

WT Enquiries, Environment Agency

5 Atodiad

Dear Mr Surridge

 

I refer to my letter of acknowledgement of 31 July, 2013.  You asked us to
review our decision to refuse the information you requested of 24 June.

 

I have  attached in a zip folder our letter and associated documents.

 

With regards

Melinda Crosfield
Customers and Engagement Officer
Environment Planning and Engagement
West Thames
Direct Dial : 01491 828511
Environment Agency, Red Kite House, Howbery Park,
Wallingford, OX10 8BD 

 

 

[1]https://brand2.environment-agency.gov.uk... Flood
alert:
Flooding is
possible.
Be prepared
Be prepared
to act on
your flood
plan.
Prepare a
flood kit
of
essential
items.
Monitor
local water
levels and
the flood
forecast on
our website
[2]https://brand2.environment-agency.gov.uk... Flood
warning:
Flooding is
expected.
Immediate
action
required.
Move
family,
pets and
valuables
to a safe
place. Turn
off gas,
electricity
and water
supplies if
safe to do
so. Put
flood
protection
equipment
in place.
[3]https://brand2.environment-agency.gov.uk... Severe
flood
warning:
Severe
flooding.
Danger to
life.
Stay in a
safe place
with a
means of
escape. Be
ready
should you
need to
evacuate
from your
home.
Co-operate
with the
emergency
services.
Call 999 if
you are in
immediate
danger.

 

If you are in a flood risk areas please sign up to our free flood warning
system. This is the most immediate and localised source of information on
flooding: visit [4]www.environment-agency.gov.uk/flood or call 0845 988
1188.

 

[5]cid:image013.png@01CDCF03.D7D0F6A0 You can follow us on Twitter at
@EnvAgencySE

 

 

 

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.

References

Visible links
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Gadawodd edward surridge anodiad ()

The internal review goes some way to addressing the FOI request but not i think far enough. I guess a complaint to the ICO is likely.

Porter, Phil, Environment Agency

2 Atodiad

 

Hi Edward Surridge

 

Sorry for the delay in keeping you informed on the leasing of our dry dock
at Osney depot.

Below is an update from Richard Allen from our Estates department.

 

This matter is still with our planning  consultants, and hopefully they
 are nearing the end of negotiations with the local Authority, once
concluded we will be in a position to go to tender.

 

We have not got to the stage of a planning application yet.  It appears we
may need planning permission if we lease out the Dry Dock, the Local
Authority seem to be taking the view if we the EA give control of the dry
dock (Lease) to anyone else it constitutes a planning change of use, not
withstanding either way the dry dock will still be used as a dry dock.

 

My comments above are an over simplification, the issue hinges on the fact
as a statutory body the EA has what can  be described as automatic user
rights and once we pass occupation to anyone else they need planning. The
planning law in this area is to say the least complicated, but I’m hopeful
the matter will soon be resolved and if it is deemed necessary we will
submit a planning application, at which point you or any other interested
party can make comments.

 

This planning issue came out of the blue and was not expected, and as you
know has delayed bringing this matter to the market , much to the
annoyance of all, be assured I’m applying as much pressure as I can  and
either myself or Phil will let you know when we can move on to next stage

 

This process has been far more involved than expected and I’m therefore
reluctant to put a time scale on it, I will keep you posted when the
planning issue is resolved.

 

Many thanks for your patience.

 

Regards

 

Phil

 

Phil Porter

Field Team Leader Diving, Depots and Drivers, Operations Management,

Osney Yard,

Bridge Street,

Osney,

Oxford,

OX2 OAZ.

 

Telephone: 01491 82  8865 Fax:01865 791357

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Dear E.A. People,

The idea to allow private persons to use an under used dry dock was forwarded in 2006. When are you applying for the planning permission and what other work is required? Is the idea to go to tenders with a private operators? Reluctance to give an indication of the timing of dry dock public use progress of the future is in my view a really poor idea as the consultancy fee's acrew.
This new FOI request ask's for the past years and future process documentation to be made available here with proper redaction if nessacary. I am delaying and potentially cancelling a ICO complaint if a prompt response is given.

Yours sincerely,

Edward Surridge

WT Enquiries, Environment Agency

Dear Mr Surridge

Thank you for your enquiry which has been forwarded to this office.

The Freedom of Information Act and Environmental Information Regulations state that a public authority must respond to requests for information within 20 working days however we always aim to provide an answer as soon as we can.

For further information on what you can expect from us and our full service commitment to you then please visit our website:
http://www.environment-agency.gov.uk/abo...

If we require further information to deal with your request, we will contact you as soon as possible.

Yours sincerely

Melinda Crosfield
Customers and Engagement Officer
Environment Planning and Engagement
West Thames
Direct Dial : 01491 828511
Environment Agency, Red Kite House, Howbery Park,
Wallingford, OX10 8BD 

Flood alert: Flooding is possible. Be prepared
Be prepared to act on your flood plan. Prepare a flood kit of essential items. Monitor local water levels and the flood forecast on our website

Flood warning: Flooding is expected. Immediate action required.
Move family, pets and valuables to a safe place. Turn off gas, electricity and water supplies if safe to do so. Put flood protection equipment in place.

Severe flood warning: Severe flooding. Danger to life.
Stay in a safe place with a means of escape. Be ready should you need to evacuate from your home. Co-operate with the emergency services. Call 999 if you are in immediate danger.

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WT Enquiries, Environment Agency

1 Atodiad

Dear Mr Surridge

Thank you for your enquiry of 11 March, 2014.

Please find attached my letter in response.

With regards

Melinda Crosfield
Customers and Engagement Officer
Environment Planning and Engagement
West Thames
Direct Dial : 01491 828511
Environment Agency, Red Kite House, Howbery Park,
Wallingford, OX10 8BD 

Flood alert: Flooding is possible. Be prepared
Be prepared to act on your flood plan. Prepare a flood kit of essential items. Monitor local water levels and the flood forecast on our website

Flood warning: Flooding is expected. Immediate action required.
Move family, pets and valuables to a safe place. Turn off gas, electricity and water supplies if safe to do so. Put flood protection equipment in place.

Severe flood warning: Severe flooding. Danger to life.
Stay in a safe place with a means of escape. Be ready should you need to evacuate from your home. Co-operate with the emergency services. Call 999 if you are in immediate danger.

If you are in a flood risk areas please sign up to our free flood warning system. This is the most immediate and localised source of information on flooding: visit www.environment-agency.gov.uk/flood or call 0845 988 1188.

You can follow us on Twitter at @EnvAgencySE

dangos adrannau a ddyfynnir