Cashless Parking Statistics

The request was successful.

Dear Fife Council,

Please provide answers to the following questions under the Freedom of Information Act 2000. Note that similar requests have been successful with other local councils in the past (these are available on request).

The request is in relation to the Council’s parking statistics, in particular, the council’s cashless / mobile / “pay by phone” parking facilities (if applicable).

The term “you” and “your’ refers to the Council addressed above.

1. Do “you” provide a cashless parking system?

2. How many car parks (off-street) do “you” operate? (regardless of whether a cashless parking system is in operation).

3. If “you” provide a cashless parking system, is this for on-street, and/or off-street parking?

4. If “you” provide a cashless parking system for off-street parking (car parks), how many of these use a cashless parking system?

5. If a cashless parking system is currently being used, when was the system first introduced? Should the complete date not be available, the month and year will suffice.

6. How many companies have provided a cashless parking system on “your” behalf since 1st January 2012? If more than one, please outline the name of the company, and the dates the contract started and ended.

7. What is the name of the company who provide “your” current cashless parking system? If this is currently under negotiation, please highlight this.

8. What date did the current cashless parking provider agree a contract to provide cashless parking?

9. If the answer to this differs from question 8, what date was the cashless parking system first available to the public?

10. How much does a single cashless parking transaction currently cost the council?

11. What is the total revenue, total costs and total profit made from Penalty Charge Notices (PCNs) by the council in the latest financial year?

12. Who is/are the responsible Council individual/individuals for managing/overseeing the council’s cashless parking system? Please provide the full name, role and public email address.

Yours faithfully,

Lisa Boonin

Fife Council

Dear Lisa Boonin

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 – REQUEST FOR INFORMATION

Thank you for your information request received on 16/06/2017 11:57 our ref: 17666. This is being dealt with in terms of the Freedom of Information (Scotland) Act 2002.

We are presently assessing your request and may be in touch soon to ask for further clarification or to offer advice and assistance if we are not able to fulfil your request in its present form.

The legislation allows us up to 20 working days from the date that we receive a valid request, including any clarification we require, to make a final response. We will be in touch within 20 working days of receipt of your initial request to provide our response or to seek clarification where necessary. We hope to provide you with the information you are looking for at an earlier date where possible.

Yours sincerely

Deborah McKay
Customer Experience Information Specialist

Deborah Mckay, Fife Council

Dear Lisa Boonin,

 

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 – REQUEST FOR INFORMATION

 

I refer to your email dated and received 16/06/2017 11:57, our ref 17666. 

 

I am pleased to enclose the information you requested and trust that it
meets your requirements.

 

Information Request:

The request is in relation to the Council’s parking statistics, in
particular, the council’s cashless / mobile / “pay by phone” parking
facilities (if applicable).

The term “you” and “your’ refers to the Council addressed above.

1. Do “you” provide a cashless parking system?

 

Yes
2. How many car parks (off-street) do “you” operate? (regardless of
whether a cashless parking system is in operation).

 

172 car parks in total of which 31 are charged.
3. If “you” provide a cashless parking system, is this for on-street,
and/or off-street parking?

 

On and off street parking.
4. If “you” provide a cashless parking system for off-street parking (car
parks), how many of these use a cashless parking system?

 

Used in all of our charged car parks (31).
5. If a cashless parking system is currently being used, when was the
system first introduced?

 

Should the complete date not be available, the month and year will
suffice. 1st March 2017
6. How many companies have provided a cashless parking system on “your”
behalf since 1st January 2012?

If more than one, please outline the name of the company, and the dates
the contract started and ended.

 

One.
7. What is the name of the company who provide “your” current cashless
parking system?

If this is currently under negotiation, please highlight this.

 

RingGo
8. What date did the current cashless parking provider agree a contract to
provide cashless parking?

 

5th December 2016.
9. If the answer to this differs from question 8, what date was the
cashless parking system first available to the public?

 

1st March 2017
10. How much does a single cashless parking transaction currently cost the
council?

 

Parking “convenience fee” paid by customer not Council.  Convenience fee
is currently 20p.

11. What is the total revenue, total costs and total profit made from
Penalty Charge Notices (PCNs) by the council in the latest financial year?

 

Revenue from PCN's in 2016/17 was £612,723.  The cost of the operation
which includes employee, transport, back office and adjudicator was
£677,563 ie no profit.
12. Who is/are the responsible Council individual/individuals for
managing/overseeing the council’s cashless parking system? Please provide
the full name, role and public email address.

 

Tony McRae, Lead Professional Parking and Public Transport Infrastructure
Management, [1][email address]

 

 

I would like to draw your attention to the copyright situation in relation
to the material.

 

The council holds the copyright for all of the material provided and it
may be reproduced free of charge in any format or media without requiring
specific permission. This is subject to the material not being used in a
derogatory manner or in a misleading context. The source of the material
must be acknowledged as Fife Council and the title of the document must be
included when being reproduced as part of another publication or service.

 

If you are not satisfied with the way we have handled your request, you
have the right to request a review of the decision. Please write to: Head
of Legal Services, Finance & Corporate Services, Fife House, North Street,
Glenrothes, KY7 5LT or e-mail to [email address]. The law provides
for you to make this request up to 60 working days from when we received
your enquiry or 40 working days from when you receive this correspondence
whichever is the later date. Where the outcome of the review fails to
resolve the matter to your complete satisfaction you have the right to
apply to the Scottish Information Commissioner for a
decision.www.itspublicknowledge.info/Appeal

 

Fife Council will consider and seek to resolve any request to the Head of
Legal Services that falls outside these time scales.

 

Yours sincerely

 

Deborah McKay

Customer Experience Information Specialist

Information Management & Requests

Fife House

Glenrothes

Fife

KY7 5LT

 

03451 555555 extn 441266

 

                

 

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