Case Management Systems

Heather Ette made this Rhyddid Gwybodaeth request to Heddlu Dyfed-Powys

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r cais yn aros am eglurhad. Os Heather Ette ydych chi, os gwelwch yn dda, mewngofnodi i anfon neges ddilynol.

Dear Dyfed Powys Police,

Please provide me with the following information:

1. The name of the case management system you use for ASB
2. The name of the case management system you use for Domestic Abuse
3. The name of the case management system you use for Safeguarding
4. The name of the case management system you use for Integrated Offender Management
4. The annual support and maintenance cost for the above systems i.e. the sum paid to the
supplier annually
5. When are the contracts for the above due for renewal and the notice period?
6. Do you pay user licences for the above systems?
7. Do your partner agencies have access to the above systems?
8. Do your partners have to pay to access the above systems?

Thank you for your kind assistance with this.

Yours faithfully,

Heather Ette

Heddlu Dyfed-Powys

Diolch am eich e-bost sydd wedi’i dderbyn gan yr Uned Rhyddid Gwybodaeth
yn Heddlu Dyfed-Powys. Bydd yn cael ei ystyried a’i weithredu fel y bo’n
briodol. Os oes gennych unrhyw ymholiadau mewn perthynas â’r mater hwn,
mae croeso i chi gysylltu â’r Uned Rhyddid Gwybodaeth ar 01267 226596.

Thank you for your e-mail which has been received by the Freedom of
Information Unit at Dyfed Powys Police and will be considered and actioned
as appropriate. Should you have any queries in respect to this matter then
please feel free to contact the Freedom of Information Unit on 01267
226596.

A oeddech chi’n gwybod bod modd cyrchu gwybodaeth ynghylch Heddlu Dyfed
Powys drwy Gynllun Cyhoeddi a Log Datgeliadau Heddlu Dyfed-Powys? Mae’r
ddau ar gael drwy’r dolenni cyswllt isod:

Did you know you can access information about Dyfed Powys Police via the
Dyfed Powys Police Publication Scheme and the Dyfed Powys Police
Disclosure Log? Both are available via the below links:

[1]www.dyfed-powys.police.uk/en/about-us/guide-to-information/freedom-of-information-unit/

[2]www.dyfed-powys.police.uk/en/about-us/guide-to-information/requests-and-responses-disclosure-log/

References

Visible links
1. http://www.dyfed-powys.police.uk/en/abou...
2. file:///tmp/www.dyfed-powys.police.uk/en/about-us/guide-to-information/requests-and-responses-disclosure-log/

FOI, Heddlu Dyfed-Powys

1 Atodiad

SWYDDOGOL OFFICIAL
Dear Madam,

Reference No: 105/2019

I write in connection with your request for information dated and received on 28/01/2019) regarding Case Management Systems.
This request is being handled under the Freedom of Information Act 2000.

It is with regret that I have to inform you that the 20 working day deadline (25/02/19) under section 10 of The Freedom of Information Act in respect of this request has not been met, due to difficulties in retrieving and collating the relevant requested information or delays in the FOI process.
On behalf of Dyfed-Powys Police I would like to apologise for not complying with this legal requirement in respect of this matter as well as for any inconvenience this may have caused.
However your request for information, which is continuing to be processed, will be completed as soon as possible.

Once again please accept my apologies for non-compliance in respect of this matter.

If you are unhappy with the way your request for information has been handled, you can request a review by writing to the Freedom of Information unit as detailed in the attached appeal document.

If you remain dissatisfied with the handling of your request or complaint you have a right of appeal to the Information Commissioner at:

The Information Commissioners Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
Tel. 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk

There is no charge for making an appeal.

I would like to take this opportunity to thank you for your interest in Dyfed-Powys Police.

Yours sincerely

FOI Unit

Freedom of Information Unit
Pencadlys yr Heddlu/Police Headquarters
Caerfyrddin/Carmarthen
Ffon/Tel: 01267 222020 est/ext: 23453
Llinell Uniongyrchol/Direct Line: 01267 226014
[Dyfed Powys Police request email]

SWYDDOGOL OFFICIAL

dangos adrannau a ddyfynnir

FOI, Heddlu Dyfed-Powys

1 Atodiad

SWYDDOGOL OFFICIAL
Dear Sir/Madam,

Reference No: 105/2019

I write in connection with your request for information dated 28th January 2019 and received in the FOI Unit at Dyfed-Powys Police on the same date regarding Case management systems.

This request is being handled under the Freedom of Information Act 2000.

Due to an unprecedented demand for information received by the unit we are still processing the request and are seeking confirmation as to whether your original request is still required?

If you no longer require the information then you need not respond to this e-mail, however if your request is still valid please respond to this e-mail within 5 working days and the matter will be dealt with as a priority.

If we do not hear from you in the next 5 working days then we will assume that the request is no longer required and the file will be closed.
It is with regret that the 20 working day deadline under section 10 of The Freedom of Information Act, in respect of this request has not been met and I again apologise on behalf of Dyfed-Powys Police for not complying with this legal requirement in respect of this matter as well as for any inconvenience this may have caused.

Once again please accept my apologies for non-compliance in respect of this matter.

If you are unhappy with the way your request for information has been handled, you can request a review by writing to the Freedom of Information unit as detailed in the attached appeal document.

If you remain dissatisfied with the handling of your request or complaint you have a right of appeal to the Information Commissioner at:

The Information Commissioners Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
Tel. 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk

There is no charge for making an appeal.

I would like to take this opportunity to thank you for your interest in Dyfed-Powys Police.

Yours sincerely

Melody Lewis
Cymorth Gweinyddol/ Administrative Support
Rheoli Gwybodaeth a Chydymffurfiaeth/ Information Management and Compliance
Pencadlys Heddlu - Dyfed-Powys Police Headquarters
Caerfyrddin - Carmarthen
Ffon/Tel:  01267 222020 est/ext: 23459

SWYDDOGOL OFFICIAL

dangos adrannau a ddyfynnir