Care homes and the coronavirus

South Kesteven District Council did not have the information requested.

Dear South Kesteven District Council,

I wish to make a Freedom of information request.

Please provide all emails about COVID-19 between this council and these care home providers:
- HC-One
- Four Seasons
- Barchester
- Bupa
- Care UK
- Renaissance

Please also provide all emails about COVID-19 between this council and all local authority-run care homes.

As a timeframe, please carry out a search between 1st February and 7th May.

Thank-you.

Jack Everett

Customer Services, South Kesteven District Council

Dear Mr Everett,

Freedom of Information Act 2000 Information Request Acknowledgement

Reference No: 1805979

Thank you for your request for information, this has been registered with us on 07/05/2020 17:02:53

Your request has now been assigned to the relevant department. We will aim to provide you with a response within 20 working days but may face some delays. This is due to emergency response to Covid-19 pandemic and the diversion of resources. In addition, some staff have been redeployed to critical services.

The council recognises the current rapidly evolving situation is causing uncertainty and we appreciate your support and understanding at this challenging time, as we endeavour to maintain services while protecting our staff and customers.

The Freedom of Information Act defines a number of exemptions, which may prevent us releasing the information you have requested. You will be informed if this is the case, and we will advise you of your rights of appeal.

If the information you requested contains reference to a third party, we may need to consult with them before a decision can be made about the information being released. You will be informed if this is the case.

If you require the response from us in an alternative format, e.g. language, audio, large print, etc. then please let us know.

Further information about the Freedom of Information Act is also available from the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk<http://www.ico.org.uk>

Yours sincerely
South Kesteven District Council
Customer Service Department
<a href="http://www.southkesteven.gov.uk/coronavi...>
<img src="http://www.southkesteven.gov.uk/kqucjwmn... alt="Here are some of the ways South Kesteven District Council is helping you when you need us the most">
</a>

The information contained in this e-mail along with any attachments may be confidential, legally privileged or otherwise protected from disclosure. It is intended for the named individual(s) or entity who is/are the only authorised recipient(s). If this message has reached you in error please notify the sender immediately and delete it without review. Email is not secure and may contain viruses. We make every effort to ensure email is sent without viruses, but cannot guarantee this and recommends recipients take appropriate precautions. We may monitor email traffic data and content in accordance with our policies and English law.

Customer Services, South Kesteven District Council

Dear Mr Everett

Freedom of Information Act 2000 - Information Request

Reference No: 1805979

Your request falls within the remit of Lincolnshire County Council, you can send your request to [email address] or visit their website at www.lincolnshire.gov.uk.

I will now close your request with this authority.

Further information about freedom of information is available from the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk

Yours sincerely

FOI Team,

SKDC

<a href="http://www.southkesteven.gov.uk/coronavi...>
<img src="http://www.southkesteven.gov.uk/kqucjwmn... alt="Here are some of the ways South Kesteven District Council is helping you when you need us the most">
</a>

The information contained in this e-mail along with any attachments may be confidential, legally privileged or otherwise protected from disclosure. It is intended for the named individual(s) or entity who is/are the only authorised recipient(s). If this message has reached you in error please notify the sender immediately and delete it without review. Email is not secure and may contain viruses. We make every effort to ensure email is sent without viruses, but cannot guarantee this and recommends recipients take appropriate precautions. We may monitor email traffic data and content in accordance with our policies and English law.