Dear Cambridgeshire County Council,

1) Please confirm what software and services you buy from Capita Plc each year and the value of these, or total value if you cannot release each individual contract value.

2) What risks have been identified, in respect of Capita's current financial position (i.e. significant decrease in share price and profit warnings) specifically on the software they supply and maintain for the council and what steps (if any) are being taken to mitigate those risks?

3) Please also share any risk management reports you have in place around Capita owned software used by the council in the event of Capita withdrawing from the market place.

Yours faithfully,

Mary Redman

FOI, Cambridgeshire County Council

Dear Mary

Re: Freedom of Information Request ref 8980

Your request will be dealt with in line with the Freedom of Information Act and its regulations. In accordance with the Act, the Council aims to respond to all requests within 20 working days; ie by 18th May.

Should we require further information, clarification or a fee in order to fulfil your request we will contact you again. Please quote the reference number above in all future correspondence concerning this request.

Yours sincerely,

David Price
Business Intelligence Team – Information and Records
Tel. 01223 743881, Email: [Cambridgeshire County Council request email]
Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3 0AP

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FOI, Cambridgeshire County Council

Dear Mary

 

Re: Freedom of Information Request ref: FOI_8980

 

I am writing to inform you that there is a delay in providing a response
to your FOI request.

 

I aim to provide you with an update by 21^st May 2018.

 

 

Kind Regards,

 

 

Business Intelligence Team – Information and Records

Tel: 01223 699137

Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3
0AP

 

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Opinions expressed are those of the individual and do not necessarily
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FOI, Cambridgeshire County Council

1 Atodiad

Dear Mary

 

Re: Freedom of Information Request ref: FOI_8980

 

We have considered your request under the terms of the Freedom of
Information Act. Please find our response attached, and accept our
apologies for the delay in sending this to you.

 

I hope this information is helpful but if you are unhappy with the service
you have received in relation to your request and wish to make a complaint
or request a review, you should write to Information Management, at either
[1][Cambridgeshire County Council request email] or by post at Box No. OCT1224, Shire Hall,
Cambridge CB3 0AP within 40 days of the date of this e-mail.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: [2]https://ico.org.uk/.

 

Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.

 

Kind Regards,

 

 

Business Intelligence Team – Information and Records

Tel: 01223 699137

Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3
0AP

 

The information in this email is confidential and may be legally
privileged. It is intended solely for the addressee. If you receive this
email by mistake please notify the sender and delete it immediately.
Opinions expressed are those of the individual and do not necessarily
represent the opinion of Cambridgeshire County Council. All sent and
received email from Cambridgeshire County Council is automatically scanned
for the presence of computer viruses and security issues. Visit
[3]www.cambridgeshire.gov.uk

References

Visible links
1. mailto:[Cambridgeshire County Council request email]
2. https://ico.org.uk/
3. http://www.cambridgeshire.gov.uk/

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