Business Continuity Information

Alan Johnson made this Freedom of Information request to A2Dominion Housing Group Limited
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected A2Dominion Housing Group Limited to have responded by now (details). You can complain by requesting an internal review.

Dear A2 Dominion Housing,

Please provide me with a copy of your business continuity policy and business continuity strategy.

Yours faithfully,

Alan Johnson

Customer.Services@a2dominion.co.uk, A2Dominion Housing Group Limited

Thank you for contacting A2Dominion, we will respond to your email within
five working days.

If you are contacting us in relation to a repair please note that urgent
repairs should be raised by calling us on 0800 432 0077.  All other
repairs can be raised through our online portal, My Account or by calling
us on 0800 432 0077.  We will not action any emails in relation to repairs
sent to the [1][email address] address.

You can register for My Account and check your account online, any time by
visiting [2]www.a2dominion.co.uk/myaccount.  Once registered you can check
your balance, view your statement, report or track a repair.

The Customer Help area on our website has a range of useful articles which
may be able to answer your query [3]www.a2dominion.co.uk/help.

We’re open between the hours of 8:30 am – 5:30pm Monday to Friday, for out
of hours emergencies please call 0800 316 9880.

This is an automatically-generated message, which means any reply you send
to this email will not reach us. If you would like to contact us again,
please send us a new email.

Customer Services Centre

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Customer.Services@a2dominion.co.uk, A2Dominion Housing Group Limited

Dear Alan,

Thank you for your email.

Please can you specify which department you are requesting for.

Kind Regards,

Nadia  •  Contact Centre Agent

__________________________________________________________________________________________
A2Dominion Group

tel: 0800 432 0077

email: [A2Dominion Housing Group request email]

113 Uxbridge Road, Ealing

DX: 161270 Ealing 8

[1]a2dominiongroup.co.uk
[2]a2dominion.co.uk 

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