Bus stop name changes

Mr Kieran made this Rhyddid Gwybodaeth request to Transport for London

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Roedd y cais yn llwyddiannus.

Dear Transport for London,

Please could you provide me with the following information for the time period 1st January 2020 to as far into the future as possible:

- Any TfL bus stops installed/planned to be installed, including the name of the stop (displayed on the flag), location, date of installation, and whether a shelter is installed in addition. Please also include temporary stops that have been/will be in place for over 1 month.

- Any TfL bus stops that have had their name changed (displayed on the flag) or are planned to have their name changed: including the old name of the bus stop, the new name of the bus stop, the reason for the change, the date of the change, and the location of the bus stop.

- Any announcements recorded by Emma Hignett for use on the iBus system during the time period specified above, including new driver activated announcements, re-recorded stop names etc.

Let me know if any clarification is required.

Yours faithfully,

Mr Kieran

FOI, Transport for London

Dear Mr Kieran

 

TfL Ref: FOI-2149-2021

 

Thank you for your request received by Transport for London (TfL) on 22
January 2021.

 

Please think carefully about whether the request is essential at this
current time, as answering FOI requests will require the use of limited
resources and the attention of staff who could be supporting other
essential activity. Where requests are made, please note that our response
time may be impacted by the current situation and so you may wish to
reconsider the timing of this request. Please notify us as soon as
possible if you would like to withdraw your request at the current time.

 

Should you wish to proceed with the request we will aim to issue a
response by 19 February 2021 in accordance with the Freedom of Information
Act 2000 and our information access policy.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

dangos adrannau a ddyfynnir

FOI, Transport for London

4 Atodiad

Dear Mr Kieran

 

TfL Ref: FOI-2149-2021

 

Thank you for your request received by Transport for London (TfL) on 22
January 2021.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold some of the information you require. You asked for:

 

- Any TfL bus stops installed/planned to be installed, including the name
of the stop (displayed on the flag), location, date of installation, and
whether a shelter is installed in addition. Please also include temporary
stops that have been/will be in place for over 1 month.

 

Unfortunately, we do not hold all of the information you require and what
we do have is not held exactly as you have requested.

 

The attached Bus Stop Tracking report shows information on new stops
requested from January 2020 to 28 January 2021. This report shows the date
the new stop was requested, the location of the bus stop, the reason it
was requested, the bus stop reference number and the required date.

 

We have also provided a separate report that shows bus shelter renewals in
2020. We do not yet have confirmed locations for bus shelters renewals in
2021.

 

Please find the below list of temporary bus stops which have been or will
be in place for more than a month in relation to your request;

 

Blackwall Lane/Tunnel Avenue SE10 – has been closed since April 2019 on
going safety issue.

West Hill, Dartford – extra temporary stop added in August 2019 to bridge
a gap between stops following buses being re-routed in Dartford Town
Centre.

Kemsing Road/Woolwich Road SE10, stop being relocated as part of cycle
scheme.

Kew Bridge/ Kew Green - Date of siting 04/01/2021 to be removed
05/03/2021.

Old Oak Road junction Hemlock Road 07/10/20.

Fulham Palace Road / Averill Street closed since April 2020.

Battersea Park Road/Junction Sleaford Street SW8 31/01/2021 – 30/05/2021.

 

Furthermore, bus stop 4842 point letter A was suspended from 24/08/2020
until 22/12/2020 – temporary stops were located.

 

- Any TfL bus stops that have had their name changed (displayed on the
flag) or are planned to have their name changed: including the old name of
the bus stop, the new name of the bus stop, the reason for the change, the
date of the change, and the location of the bus stop.

 

We have provided an extract that shows changes made to bus stop names on
bus stops.

 

The report contains details of the completion date, the bus stop reference
number, the area code (as per our system) and details of the job. In some
cases details of the old bus stop name and the reason are recorded but
this is not a requirement to be logged and therefore not all details are
recorded in the report.

 

- Any announcements recorded by Emma Hignett for use on the iBus system
during the time period specified above, including new driver activated
announcements, re-recorded stop names etc.

 

We hold a set of iBus recordings, however the file size is too large to
email. We are not able to provide individual announcements.

 

As you may know we have responded to hundreds of requests for iBus
recordings. However, due to alternative working arrangements aligned with
the Government’s measures to tackle the coronavirus, we do not currently
have access to the necessary hardware required to create CDs of audio
announcements in response to FOI requests and so we are unable to process
it remotely. Processing this part of your request would require
individuals to attend office premises, contrary to current government
advice, in order to access the relevant equipment to compile the
information requested and issue the response. We consider this to be a
disproportionate burden on our staff and we cannot justify the use of our
resources in this way at present for a request that we do not consider to
carry any wider public interest.

 

Therefore we are refusing this part of your request under s14 of the FOI
Act. We consider that providing the requested information would place an
unreasonable burden on us at this time. As you will be aware, it is
essential for London, and in particular for all critical workers, that we
continue to provide a safe transport network that enables them to make the
journeys they need to and our staff are working hard to support them and
protect all Londoners. Answering this would represent a disproportionate
effort and would require the redirection of limited specialist resources
and the attention of staff away from their core functions who could be
supporting other essential activity.

 

We do wish to clarify that whilst we consider that your request falls
under section 14(1) of the FOI Act, this does not reflect a conclusion
that it has been your intention to place an undue burden on our resources.

 

If you are considering submitting a further request please think carefully
about whether the request is essential at this current time, as answering
FOI/EIR requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

dangos adrannau a ddyfynnir

Dear FOI,

Thank you for your detailed response to my request and for providing most of the information requested.

In relation to your refusal to provide any announcements recorded by Emma Hignett for use on the iBus system due to the file sizes being too large, I wish to amend the wording of my request:

Please could you provide the text/script (rather than actual audio files) of all announcements recorded or to be recorded in the future by Emma Hignett, for use on the iBus system. This includes but is not limited to new driver activated announcements, new stop announcements, re-recorded stop names etc. for the period January 2020 to as far into the future as possible. Where an existing announcement is re-recorded or updated, please provide the reason for this.

I hope this makes sense, I can provide further clarification if it does not.

Yours sincerely,

Mr Kieran

FOI, Transport for London

Dear Mr Kieran

 

TfL Ref: FOI-2323-2021

 

Thank you for your request received by Transport for London (TfL) on 14
February 2021.

 

Please think carefully about whether the request is essential at this
current time, as answering FOI requests will require the use of limited
resources and the attention of staff who could be supporting other
essential activity. Where requests are made, please note that our response
time may be impacted by the current situation and so you may wish to
reconsider the timing of this request. Please notify us as soon as
possible if you would like to withdraw your request at the current time.

 

Should you wish to proceed with the request we will aim to issue a
response by 12 March 2021 in accordance with the Freedom of Information
Act 2000 and our information access policy.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

dangos adrannau a ddyfynnir

FOI, Transport for London

2 Atodiad

Dear Mr Kieran

 

TfL Ref: FOI-2323-2021

 

Thank you for your request received by Transport for London (TfL) on 14
February 2021.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require. You asked:

 

Please could you provide the text/script (rather than actual audio files)
of all announcements recorded or to be recorded in the future by Emma
Hignett, for use on the iBus system. This includes but is not limited to
new driver activated announcements, new stop announcements, re-recorded
stop names etc. for the period January 2020 to as far into the future as
possible. Where an existing announcement is re-recorded or updated, please
provide the reason for this.

 

Please find the requested scripts attached. Please note not all audios
requested are used nor saved and therefore not all of these scripts will
have an audio file.

 

If you are considering submitting a further request please think carefully
about whether the request is essential at this current time, as answering
FOI/EIR requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

dangos adrannau a ddyfynnir