Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywDouglas Euan mewngofnodwch a gadael i bawb wybod.

Building address of 3 bedroom+ shared ownership properties in Brighton

We're waiting for Douglas Euan to read recent responses and update the status.

Dear Southern Housing Group,

I am interested in the building address of all 3 bedroom+ shared ownership properties in Brighton. Specifically in the BN1, BN2 and BN3 postcode areas.

Yours faithfully,

Douglas

Service.Centre, Southern Housing Group

11 Atodiad

This is an automated response; please do not reply to this e-mail address.

Thank you for emailing the Customer Service Centre      

We will contact you within 5 working days with a full response or to
confirm the next steps to resolve your enquiry.

However, if your query is urgent, please call us so that we can help you
straight away.

 

For general queries, please call 01403 220 440

For repairs including ‘emergency out of hours’ - Click [1]here for your
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Kind regards

The Customer Service Team [3]mail_template_SHG_logo_main
[4]1_mail_template_mini_logo Southern Housing Group Limited
[5]2_mail_template_Address Spire Court, Albion Way, Horsham, West Sussex, RH12 1JW
[6]3_mail_template_Phone 01403 220 [7]5_mail_template_Web [8]shgroup.org.uk
440
[9]8_mail_template_Facebook [10]Facebook [11]7_mail_template_Twitter [12]@SHGcustomers
[13]9_mail_template_Awards Winner – 2015 Evening Standard Homes and Property Awards 'Best Large Affordable
Development' – The Edge, Brighton
[14]9_mail_template_Awards Winner – 2015 UK HomeSwapper Awards – Star Landlord, South Region
[15]16_Report_Repair  [16]14_mail_template_CTA_Buy  [17]15_mail_template_CTA_Rightmove

 

 

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

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not given or endorsed by Southern Housing Group unless otherwise indicated
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2. https://ssp.shgroup.org.uk/ssp/?p=register
8. http://shgroup.org.uk/
10. http://www.facebook.com/southernhousing
12. https://twitter.com/SHGcustomers
15. http://www.shgroup.org.uk/contact-us/you...
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18. http://www.shgroup.org.uk/
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Dear Southern Housing Group,

I received an email saying there would be a responce in 5 working days which have now passed. Is it possible to get an update on this?

Yours faithfully,

Douglas Euan

Service.Centre, Southern Housing Group

Good evening,

Thank you for your email, and I am sorry that you have not had any
response to your initial enquiry.

However, I am struggling to find your original email that you sent across
to us.

Are you able to send that across to us, so I can assist urgently for you.

Apologies for this, but I will try and get this resolved as quickly as
possible for you.

Kind regards,
Kieran

Kieran Byrne
Customer Services Advisor
Southern Housing Group Limited
Tel:

dangos adrannau a ddyfynnir

Dear Keiran,

I am interested in a list of all the shared ownership properties in the BN1, BN2 and BN3 postcode areas with flats that have 3 or more bedrooms.

Yours sincerely,

Douglas Euan

Service.Centre, Southern Housing Group

Good morning Douglas,

Thank you for your email.

I have forwarded your email to our Sales Services Team to respond to your
query.

You can contact them directly on: [1][email address]

If you require any further assistance, please don’t hesitate to contact us
at the service centre.

Kind regards,

Francesca Burletson
Customer Services Advisor
Southern Housing Group Limited
Tel:

dangos adrannau a ddyfynnir

Dear Service.Centre,

To clarify, I am looking for a list of all that exist under the shared ownership scheme in this area, not just those for sale. Apologies if you understood this and the sales department are still the right people to forward this towards.

Yours sincerely,

Douglas Euan

Service.Centre, Southern Housing Group

Good afternoon Douglas,

Thank you for your email.

Please can you clarify why you need a list of the shared ownership
properties in Brighton?

Shared ownership usually falls under the sales services department, so
they would be the best people to speak to.

You can contact them on: 0300 555 2171.

Kind regards,

Francesca Burletson
Customer Services Advisor
Southern Housing Group Limited
Tel:

dangos adrannau a ddyfynnir

Dear Service.Centre,

I will wait for them to reply here so i have an email trail.
I need the information for research on shared ownership and future avaialbiltiy of family sized homes

Yours sincerely,

Douglas Euan

Dear Service.Centre,
Just a reminder that tomorrow is the last day you have to process this request by. On Thursday the 8th, i will need to mark this for review.

Yours sincerely,

Douglas Euan

Service.Centre, Southern Housing Group

Good Morning,

Thank you for your email.

As my colleague advised you would have to discuss with our Sales Team.

You can contact them on the following number 0300 555 2171.

I do apologise for the inconvenience caused.

Kind Regards.

Anais Bassett
Customer Services Advisor
Southern Housing Group Limited
Tel:

dangos adrannau a ddyfynnir

Dear Southern Housing Group,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Southern Housing Group's handling of my FOI request 'Building address of 3 bedroom+ shared ownership properties in Brighton'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]
Trying to pass on responsiblity for the FOI and removing a tracable exchange by giving a phone number for the sales team.
I expect an email contact from the sales team so that it is tracable. I have tried calling the sales team before and was not given the information which is why an email trace is so important so they are forced to jsutify why this information cannot be shared.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/b...

Yours faithfully,

Douglas Euan

Service.Centre, Southern Housing Group

11 Atodiad

This is an automated response; please do not reply to this e-mail address.

Thank you for emailing the Customer Service Centre      

We will contact you within 5 working days with a full response or to
confirm the next steps to resolve your enquiry.

However, if your query is urgent, please call us so that we can help you
straight away.

 

For general queries, please call 01403 220 440

For repairs including ‘emergency out of hours’ - Click [1]here for your
dedicated regional number

 

If your enquiry requires us to provide information regarding your tenancy,
we may ask you to register for our online portal.

This way, we can verify your email address and ensure that your
information stays safe and secure.

Sign up now at [2]me&shg if you have not already registered. 

You can also use me&shg to:

-       View your rent account

-       Report a repair

-       Get in touch with your local Customer Service team

Kind regards

The Customer Service Team [3]mail_template_SHG_logo_main
[4]1_mail_template_mini_logo Southern Housing Group Limited
[5]2_mail_template_Address Spire Court, Albion Way, Horsham, West Sussex, RH12 1JW
[6]3_mail_template_Phone 01403 220 [7]5_mail_template_Web [8]shgroup.org.uk
440
[9]8_mail_template_Facebook [10]Facebook [11]7_mail_template_Twitter [12]@SHGcustomers
[13]9_mail_template_Awards Winner – 2015 Evening Standard Homes and Property Awards 'Best Large Affordable
Development' – The Edge, Brighton
[14]9_mail_template_Awards Winner – 2015 UK HomeSwapper Awards – Star Landlord, South Region
[15]16_Report_Repair  [16]14_mail_template_CTA_Buy  [17]15_mail_template_CTA_Rightmove

 

 

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

This email message is confidential and for use by the addressee only. If
the message is received by anyone other than the addressee, please return
the message to the sender by replying to it and then delete the message
from your computer. Southern Housing Group is neither liable for the
proper, complete transmission of the information contained in this
communication nor any delay in its receipt. Please contact the sender
immediately should this message have been transmitted incorrectly.

Opinions, conclusions and other information expressed in this message are
not given or endorsed by Southern Housing Group unless otherwise indicated
by an authorised representative independent of this message.
[18]www.shgroup.org.uk

This email has been scanned for viruses and malware, and has been
archived, on behalf of Southern Housing Group, by Mimecast Ltd; an
innovator in security, archiving and compliance. To find out more
[19]Click Here.

References

Visible links
1. http://www.shgroup.org.uk/contact-us/you...
2. https://ssp.shgroup.org.uk/ssp/?p=register
8. http://shgroup.org.uk/
10. http://www.facebook.com/southernhousing
12. https://twitter.com/SHGcustomers
15. http://www.shgroup.org.uk/contact-us/you...
16. https://www.allpayments.net/allpayments/...
17. http://www.rightmove.co.uk/property-to-r...
18. http://www.shgroup.org.uk/
19. http://www.mimecast.com/products/

Sales Services South, Southern Housing Group

Dear Douglas

Thank you for your e-mail. I'm afraid this has only just been received by
our team.

Is the reason for your request because you are looking to buy a 3 bedroom
shared ownership property. If that is the case, you can view all of our
available properties on our web-site, SHOSALES.CO.UK.

If you find a suitable property, please register your interest and you
will be sent information on how to book a viewing.

Best regards

Kim Bailey
Sales Services Team Leader

Tel: 01403224885 | [mobile number]
Email: [1][email address]

The information transmitted, including attachments, is intended only for
the person(s) or entity to which it is addressed and may contain
confidential and/or privileged material. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon
this information by persons or entities other than the intended recipient
is prohibited. If you received this in error, please contact the sender
and destroy any copies of this information.

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

This email message is confidential and for use by the addressee only. If
the message is received by anyone other than the addressee, please return
the message to the sender by replying to it and then delete the message
from your computer. Southern Housing Group is neither liable for the
proper, complete transmission of the information contained in this
communication nor any delay in its receipt. Please contact the sender
immediately should this message have been transmitted incorrectly.

Opinions, conclusions and other information expressed in this message are
not given or endorsed by Southern Housing Group unless otherwise indicated
by an authorised representative independent of this message.
[2]www.shgroup.org.uk

This email has been scanned for viruses and malware, and has been
archived, on behalf of Southern Housing Group, by Mimecast Ltd; an
innovator in security, archiving and compliance. To find out more [3]Click
Here.

References

Visible links
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2. http://www.shgroup.org.uk/
3. http://www.mimecast.com/products/

Dear Sales Services South,

No, i am not asking for the places available to buy as has already been stated in this long thread a few times. I am NOT looking to buy anthing. This is for research purposes only.
I am looking for all the places in the BN post code areas that are still under shared ownership. That is, their owners own a share less than 100% but more than 0% AND the property must have 3 or more bedrooms to qualify for my query critieria.
I am looking for a list of buildings addresses that qualify for this critieria. You may exclude places that are for sale if that is easier for you. They key take aways for my research will be the number of places in this category and where they are located.

Yours sincerely,

Douglas Euan

Sales Services South, Southern Housing Group

Thanks for emailing our Sales Services South team.

 

We aim to reply to emails within five working days, but will always reply
sooner wherever possible.

If your email requires a more urgent response, please call us on 0207 553
6453.

 

Kind regards,

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

This email message is confidential and for use by the addressee only. If
the message is received by anyone other than the addressee, please return
the message to the sender by replying to it and then delete the message
from your computer. Southern Housing Group is neither liable for the
proper, complete transmission of the information contained in this
communication nor any delay in its receipt. Please contact the sender
immediately should this message have been transmitted incorrectly.

Opinions, conclusions and other information expressed in this message are
not given or endorsed by Southern Housing Group unless otherwise indicated
by an authorised representative independent of this message.
[1]www.shgroup.org.uk

This email has been scanned for viruses and malware, and has been
archived, on behalf of Southern Housing Group, by Mimecast Ltd; an
innovator in security, archiving and compliance. To find out more [2]Click
Here.

References

Visible links
1. http://www.shgroup.org.uk/
2. http://www.mimecast.com/products/

Data Protection, Southern Housing Group

Dear Mr Euan,

 

I understand that you are seeking to access information upon our property
stock that falls under Shared Ownership within the Brighton Area, and are
looking to access this information via a Freedom of Information Request.

 

Southern Housing Group are not a Public Authority as defined by Schedule 1
of the Freedom Of Information Act. Therefore we are not required to
release this information. We will inform you in due course whether we will
voluntarily release this information.

 

Kind regards

 

Rowan Morris | Privacy Officer
[1]http://www.shgroup.org.uk/media/320715/1... Southern Housing Group Limited
[3]http://www.shgroup.org.uk/media/320716/2... Spire Court, Albion Way, Horsham, West Sussex, RH12 1JW
[4]http://www.shgroup.org.uk/media/320717/3... [5]http://www.shgroup.org.uk/media/320718/4... [2]http://www.shgroup.org.uk/media/320729/m...
[6]http://www.shgroup.org.uk/media/320719/5... [7]shgroup.org.uk [8]http://www.shgroup.org.uk/media/320720/6... [9]Southern
Housing Group
[10]http://www.shgroup.org.uk/media/320721/7... [11]@SHGroupUK [12]http://www.shgroup.org.uk/media/320721/7... [13]@SHGCustomers
[14]http://www.shgroup.org.uk/media/320723/9... Winner – 2018 National Housing Awards ‘ Best Large Development’ – Bow River Village
[15]http://www.shgroup.org.uk/media/320723/9... Winner – 2018 WhatHouse? 'Housing Association of the Year'

 

[16]http://www.shgroup.org.uk/media/673801/d... [17]http://www.shgroup.org.uk/media/676006/m...

 

 

 

dangos adrannau a ddyfynnir

Dear Data Protection,

Although this is not the answer i was looking for, i appreciate getting a serious reply on this matter.
Any info you can provide will be very useful. Thank you for your time.

Yours sincerely,

Douglas Euan

Data Protection, Southern Housing Group

This is an automated response; please do not reply to this e-mail address.

Thank you for emailing the Data Protection Team     

We will contact you within 5 working days a full response or to confirm
the next steps to resolve your enquiry.

 

However, if your query is urgent, please call us so that we can help you
straight away.

 

Our contact number is open Monday to Friday 9:00am to 5:00pm on 0300 200
530

 

Kind regards

Data Protection Team

 

Southern Housing Group Limited a charitable housing association and
registered society No. 31055R
Southern Home Ownership Limited a registered society No. 18521R
Southern Space Limited Company Registration No. 5400187
All registered in England with registered office at Fleet House, 59-61
Clerkenwell Road, London EC1M 5LA

This email message is confidential and for use by the addressee only. If
the message is received by anyone other than the addressee, please return
the message to the sender by replying to it and then delete the message
from your computer. Southern Housing Group is neither liable for the
proper, complete transmission of the information contained in this
communication nor any delay in its receipt. Please contact the sender
immediately should this message have been transmitted incorrectly.

Opinions, conclusions and other information expressed in this message are
not given or endorsed by Southern Housing Group unless otherwise indicated
by an authorised representative independent of this message.
[1]www.shgroup.org.uk

This email has been scanned for viruses and malware, and has been
archived, on behalf of Southern Housing Group, by Mimecast Ltd; an
innovator in security, archiving and compliance. To find out more [2]Click
Here.

References

Visible links
1. http://www.shgroup.org.uk/
2. http://www.mimecast.com/products/

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywDouglas Euan mewngofnodwch a gadael i bawb wybod.