Blue Badges Information

Steve Roberts made this Rhyddid Gwybodaeth request to West Lancashire District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

West Lancashire District Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear West Lancashire District Council,

Since the department for transports change to the way blue badges are now managed can you please tell me.

Do you use a case management system at the council to manage blue badge applications other than the DFT system?
If you do can you please tell me what system / provider you are currently using, is it a in house system or bought?
If not, how do you manage them, is it paper based or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

Freedom Of Information,

This message is to acknowledge receipt of your communication. If your
request is a valid request for information under the terms of the Freedom
of Information Act 2000 it will be answered promptly and within 20 working
days.

 

West Lancashire Borough Council as the Data Controller take the security
of your personal data seriously.  We will only use the personal
information you give us for the purposes of providing an answer to your
freedom of information request.  For further information
www.westlancashire.gov.uk

 

dangos adrannau a ddyfynnir

Freedom Of Information,

1 Atodiad

Ref No: 2019/168

 

26 February 2019

 

Dear Mr Roberts,

 

Freedom of Information Act 2000 – Request for Information

 

Thank you for your request for information about Blue Badges.

 

I am writing to advise you that, following a search of our paper and
electronic records, I have established that the information you requested
is not held by this Council.

 

Lancashire County Council is responsible for Blue Badge services, within
the Borough. The email address for Lancashire County Council is: 
[1][email address]  The postal address is: 
Lancashire County Council, PO Box 78, County Hall, Fishergate, Preston,
Lancashire, PR1 8XJ.

 

If you have any further queries, or if you would like me to transfer your
request to Lancashire County Council please contact me.

 

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right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:

Terry Broderick, Borough Solicitor, Council Offices, 52 Derby Street,
Ormskirk, L39 2DF

 

Please remember to quote the reference number above in any future
communications.

 

If you are not content with the outcome of an internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

 

Yours sincerely,

 

Mark Leather

Freedom of Information Officer

West Lancashire Borough Council

 

Tel: 01695 585031

Fax: 01695 585050

West Lancashire Borough Council

52 Derby Street, Ormskirk, L39 2DF

 

[2]https://www.gov.uk/register-to-vote

 

[3]Description: Description: cid:image002.jpg@01D1FEDD.2CB51EF0

Notice: How we handle your data

 

West Lancashire Borough Council takes your privacy very seriously and will
keep your personal data secure at all times. We will only use your
personal data for the purpose for which it was provided and ensure that
it  is destroyed when no longer required. For further information about
your privacy, please see our [4]website.  If you would like to discuss
your privacy in more detail, you can contact the Officer whose details are
above this notice.

 

Dear West Lancashire District Council,

 

Since the department for transports change to the way blue badges are now
managed can you please tell me.

 

Do you use a case management system at the council to manage blue badge
applications other than the DFT system?

If you do can you please tell me what system / provider you are currently
using, is it a in house system or bought?

If not, how do you manage them, is it paper based or spreadsheet based?

If bought what is the term of the contract you took out with the provider?

What are the total yearly costs for using said system?

If you have a system in place how many staff administer the system?

 

Yours faithfully,

 

Steve Roberts

 

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