Blue Badges Information

Steve Roberts made this Rhyddid Gwybodaeth request to Copeland Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Copeland Borough Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Copeland Borough Council,

Since the department for transports change to the way blue badges are now managed can you please tell me.

Do you use a case management system at the council to manage blue badge applications other than the DFT system?
If you do can you please tell me what system / provider you are currently using, is it a in house system or bought?
If not, how do you manage them, is it paper based or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

info@copeland.gov.uk, Copeland Borough Council

1 Atodiad

Link: [1]File-List
Link: [2]Edit-Time-Data
Link: [3]themeData
Link: [4]colorSchemeMapping

Hello [FOI #556067 email],

Thank you for your email. We have received your message and it is being
handled by one of our Customer Service Officers. Please expect a reply
shortly.

 

Thank you.

 

Copeland Borough Council, Market Hall, Market Place, Whitehaven, CA28 7JG.
Tel: 01946 598300. Fax: 01946 598303. [5]www.copeland.gov.uk,
[6][Copeland Borough Council request email] 

Working to improve lives, communities and the prosperity of Copeland

 

[7]Description: Description: Description: Description: Description:
cid:image001.png@01CE1E63.A016AFC0

Working to improve lives, communities and the prosperity of Copeland

 

 

 

Copeland - the best place to live in Cumbria This email is confidential
and is for the attention of the addressee only. Copeland Borough Council
accept no responsibility for information, errors or omissions contained in
it. We make every effort to keep our network free from viruses. You should
independently check this e-mail and any attachments for viruses, as we can
take no responsibility for any computer viruses that might be transferred
by way of this e-mail.

References

Visible links
1. file:///tmp/cid:filelist.xml@01D39395.A37EC240
2. file:///tmp/cid:editdata.mso
3. file:///tmp/~~themedata~~
4. file:///tmp/~~colorschememapping~~
5. http://www.copeland.gov.uk/
6. mailto:[Copeland Borough Council request email]

Copeland Borough Council

1 Atodiad

Dear Mr Roberts,

Copeland Borough Council do not manage Blue Badges, these are managed by
Cumbria County Council.  We will, therefore, not be able to answer your
question.

Regards

Karen


Customer Service Officer

Copeland Direct

Copeland Borough Council 

Copeland Borough Council, Market Hall, Market Place, Whitehaven, CA28
7JG. Tel: 01946 598300. Fax: 01946
598303. [1]www.copeland.gov.uk, [2][Copeland Borough Council request email]

 



Working to improve lives, communities and the prosperity of Copeland

 

--------------------------------------------------------------------------

From: Steve Roberts <[FOI #556067 email]>
Date: Tuesday, 26 February 2019, 11:20:54
To: FOI requests at Copeland Borough Council <[Copeland Borough Council request email]>
Subject: Freedom of Information request - Blue Badges Information
Dear Copeland Borough Council,

Since the department for transports change to the way blue badges are now
managed can you please tell me.

Do you use a case management system at the council to manage blue badge
applications other than the DFT system?
If you do can you please tell me what system / provider you are currently
using, is it a in house system or bought?
If not, how do you manage them, is it paper based or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #556067 email]

Is [Copeland Borough Council request email] the wrong address for Freedom of Information
requests to Copeland Borough Council? If so, please contact us using this
form:
https://emea01.safelinks.protection.outl...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://emea01.safelinks.protection.outl...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
https://emea01.safelinks.protection.outl...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir