Blackburn with Darwen Council - ICT Outsourcing

The request was partially successful.

William J Thomas

Dear Blackburn with Darwen Council,

We wish to place a questions with your council regarding the
outsourcing of services and related products regarding to <<insert
item>> ICT.

The questions follow. All should be fairly simple to answer, indeed
they may have been requested before;

Timescales: The request is based on todays date and time
(preparation of this request, so 2 years April 2011 to April 20013
are fine for the "next two years"
Equally "the last two years relates from April 2009 to April 2011.
We understand from the Audit Commission that the requests should be
simple to provide as they form part of standard auditing
requirements.

Questions:

1) Does <<Blackburn with Darwen Council>> intend to outsource its ICT provision
in the next two years? In full (a) , or in part (b)?
(Intention should be indicated by making approaches to external
consultants, agencies, companies of partners?

We are looking for a simple answer, but on each part (a), (b)
independently

questions 2 relates to question 1 above

2) (a) Will outsourcing be openly advertised for responses via the
European Journal, or please specify? (b) What are the proposed
dates for adverts to be placed?

We are looking for a simple answer, but on each part (a), (b)
independently

3) Please provide details of agencies, consultants & partners your
council council has employed in such capacities for ICT in the last
two years? Please list just the top 25 maximum.

4) (a) What is the value of business that Blackburn Council spends,
through direct public funding, projects, special programmes, ie all
funding sources, currently with external contractors into your
councils ICT Service. These can also be defined as external
contractors who work through your ICT Services. Alternative terms
for external contractor may be "partners", "arms length
organisations" "suppliers who provide a service component in their
offering". We do not require information about the internal -
department to department council costs.
From this can you present these values (as a public organisation):

(b) The top 25 companies (as requested above) We realise that some
Councils may have zero responses, or very few external provider
inputs.

We are looking for a simple answer/list, but on each part (a), (b)
independently

Yours faithfully,

William J Thomas

Annwyl Blackburn with Darwen Council,

Rydym am roi gwestiynau gyda'ch cyngor ynglŷn â allanoli
gwasanaethau a chynhyrchion cysylltiedig ynglŷn â <<insert item>>
TGCh.

Mae'r cwestiynau yn dilyn. Dylai pob fod yn weddol syml i ateb, yn
wir, efallai y byddant wedi cael eu gofyn o'r blaen;

Amserlenni: Mae'r cais yn seiliedig ar heddiw dyddiad ac amser
(paratoi'r cais hwn, felly 2 flynedd Ebrill 2011 i Ebrill 20,013 yn
iawn ar gyfer y "ddwy flynedd nesaf"
Yn yr un modd "y ddwy flynedd ddiwethaf yn berthnasol o fis Ebrill
2009 i Ebrill 2011.
Rydym yn deall o'r Comisiwn Archwilio y dylai'r ceisiadau fod yn
syml i ddarparu gan eu bod yn ffurfio rhan o ofynion archwilio
safonol.

Cwestiynau:

1) A yw'r <<Blackburn with Darwen Council>> bwriadu ei allanoli ei darpariaeth
TGCh yn y ddwy flynedd nesaf? Yn llawn (a), neu yn rhan (b)?
(Dylai Bwriad cael ei nodi drwy wneud ymagweddau tuag at
ymgynghorwyr allanol, asiantaethau, cwmnïau o bartneriaid?

Rydym yn chwilio am ateb syml, ond ar bob rhan (a), (b) yn
annibynnol

gwestiynau 2 yn ymwneud â cwestiwn 1 uchod

2) (a fydd) allanoli yn cael eu hysbysebu agored ar gyfer ymatebion
trwy gyfrwng y Journal Ewropeaidd, neu rhowch fanylion? (B) Beth
yw'r dyddiadau arfaethedig ar gyfer hysbysebion i gael ei roi?

Rydym yn chwilio am ateb syml, ond ar bob rhan (a), (b) yn
annibynnol

3) Rhowch fanylion o asiantaethau, ymgynghorwyr a phartneriaid eich
cyngor cyngor wedi cyflogi mewn swyddi o'r fath ar gyfer TGCh yn y
ddwy flynedd ddiwethaf? Rhestrwch dim ond y 25 uchaf.

4) (a) Beth yw gwerth o fusnes y Cyngor yn gwario Blackburn, drwy
gyllid uniongyrchol cyhoeddus, projectau, rhaglenni arbennig, hy yr
holl ffynonellau ariannu, ar hyn o bryd gyda chontractwyr allanol i
mewn i'ch cyngor Gwasanaeth TGCh. Gall y rhain hefyd yn cael eu
diffinio fel contractwyr allanol sy'n gweithio drwy eich
Gwasanaethau TGCh. Gall termau amgen ar gyfer contractwyr allanol
yn cael eu "bartneriaid", "cyrff hyd braich" "cyflenwyr sy'n
darparu elfen gwasanaeth yn eu cynnig." Nid oes angen gwybodaeth am
y fewnol - adran i gostau cyngor adran.
O'r hyn gallwch chi gyflwyno gwerthoedd hyn (fel sefydliad
cyhoeddus):

(B) Y 25 uchaf cwmnïau (fel y gofynnwyd uchod) Rydym yn sylweddoli
y gall rhai cynghorau wedi sero ymatebion, neu fewnbynnau ychydig
iawn o ddarparwr allanol.

Rydym yn chwilio am ateb syml / rhestr, ond ar bob rhan (a), (b) yn
annibynnol

Yr eiddoch yn gywir,

Thomas William J

Yours faithfully,

William J Thomas

Accesstoinformation, Blackburn with Darwen Borough Council

Dear Mr Thomas,

Thank you for your request for information regarding ICT outsourcing. Your request was received on 12th May 2011 and I am dealing with it under the terms of the Freedom of Information Act 2000 and/or the Environmental Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this email, please contact [Name of Council employee removed] on telephone number 01254 585582. Alternatively, our email address is [Blackburn with Darwen Borough Council request email].

Please remember to quote the reference number above in any future communications.

Regards,

[Name of Council employee removed]
Information Governance Officer

Information Technology, Management and Governance
G Floor, Tower Block
Blackburn Town Hall
Blackburn
BB1 7DY

Tel: 01254 58 5852
Email: [email address]

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William J Thomas

Dear Accesstoinformation,

How much is the fee likely to be there?

Yours sincerely,

William J Thomas

Accesstoinformation, Blackburn with Darwen Borough Council

Dear Mr Thomas

Much of our information is available to you free of charge however,
should any costs be incurred by us in copying what you need, costs may
be levied. These will be in line with those charges set out in the
Freedom of Information Act and in other legislation. Blackburn with
Darwen Borough Council retains the right granted under the Freedom of
Information Act 2000 to levy fees and will charge fees in accordance
with that Act where necessary.

In most cases, Blackburn with Darwen Borough Council appreciate that the
administration costs of collecting a fee would be more than the charge
itself, as such it is our practice that the fee be waived, but feel it
appropriate to notify the requestor as part of our 'acknowledgement of
receipt' that a charge may be applicable under certain circumstances.

If you have any further queries regarding this, please don't hesitate to
contact me on the direct number below.

Many thanks.

Sarah Slater
Information Governance
Blackburn with Darwen Borough Council
Tel: 01254 585226
Fax: 01254 585286

Post: Blackburn with Darwen Borough Council, Information Governance, G
Floor, Tower Block, Town Hall, Blackburn, Lancs. BB1 7DY.
Website: www.blackburn.gov.uk
Email: [email address]

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Pickup Jonathan, Blackburn with Darwen Borough Council

2 Attachments

Dear Mr Thomas,

Thank you for your request for information regarding ICT outsourcing; please find our response attached. If you have any queries relating to this request then please do not hesitate to contact me.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to: Sarah Slater, Information Governance Manager, Information Governance, Blackburn with Darwen Borough Council, G Floor, Town Hall, Blackburn, Lancashire, BB1 7DY

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Please find attached our 'have your say' feedback policy.

Regards,

[Name of Council employee removed]
Information Governance Officer

Information Technology, Management and Governance
G Floor, Tower Block
Blackburn Town Hall
Blackburn
BB1 7DY

Tel: 01254 58 5852
Email: [email address]

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