Dear Eastleigh Borough Council,

I am carrying out a freedom on information request about how many complaints you have received about bin lorry emptying.
What I’m looking for
1) Number of bins that have been missed in the years 2017-2018
2) How many bin related complaints have been made towards yourselves.
Yours faithfully,
Marcus Trubridge

Freedom of Infomation, Eastleigh Borough Council

Dear Mr Trubridge,

Freedom of Information Request Received

Thank you for your request which we received on 03 June 2019.

We are currently treating your request as a request for information under the Freedom of Information Act 2000.

As required by law, the Council will respond to you as soon as possible and no later than twenty working days after the receipt of your request.

If you would like to know further information on Freedom of Information Requests, please visit our website: https://www.eastleigh.gov.uk/council/gen...

Should you have any queries, please do not hesitate to contact me.

Yours sincerely,

Freedom of Information Officer

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Eastleigh Borough Council

dangos adrannau a ddyfynnir

Etherton, Tom, Eastleigh Borough Council

Dear Mr Trubridge,

Re: Request for Information

Thank you for your Freedom of Information request.

I can confirm that Eastleigh Borough Council does hold the information requested.

For the financial year 2017/18 there were 7679 worksheets for missed bins created. There were 203 complaints about waste and recycling.

If you would like further information on Freedom of Information requests and what we publish, please visit our website: https://www.eastleigh.gov.uk/council/gen...

Please do not hesitate to contact me if you have any further enquiries regarding your request.

If you wish to make a request for internal review with regards to your information request please contact:

Mr Ian Austin
Solicitor- Legal Services Manager
Eastleigh House
Upper Market Street
Hampshire
SO50 9YN
Fax: 023 8064 3843
Email: [email address]

If you are unhappy with the way in which your complaint is dealt with then you may apply to the Information Commissioner for a decision. The contact details for the Information Commissioner are:

The Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely,

Freedom of Information Officer

Tom Etherton
Legal Assistant
Support Services - Legal Services
Eastleigh Borough Council | Eastleigh House | Upper Market Street | Eastleigh | SO50 9YN
Direct Dial: 023 8068 8442

dangos adrannau a ddyfynnir

Original Message-----
From: Marcus Trubridge [mailto:[FOI #580619 email]]
Sent: 03 June 2019 21:27
To: Freedom of Infomation
Subject: Freedom of Information request - Bin Collection Complaints

Dear Eastleigh Borough Council,

I am carrying out a freedom on information request about how many complaints you have received about bin lorry emptying.
What I’m looking for
1) Number of bins that have been missed in the years 2017-2018
2) How many bin related complaints have been made towards yourselves.
Yours faithfully,
Marcus Trubridge

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