Dear Belfast City Council,

Under the Freedom of Information Act 2000, I’d like to make a request regarding complaints filed against the roads regulated by your authority.

During these time periods:
01/04/2014 - 31/03/2015
01/04/2015 - 31/03/2016
01/04/2016 - 31/03/2017
01/04/2017 - 31/03/2018
01/04/2018 - 31/03/2019

Specifically, I’d like to request data on which roads have had the most complaints filed against them regarding their condition.

If this could include:
The specific roads which receive the most complaints regarding road conditions.
The amount of complaints received regarding condition for each of the roads above.

If I could please receive the data in a spreadsheet format, that would be fantastic. Feel free to get in touch if you require any clarification from myself.

Yours faithfully,

Russ Hunter

FOI, Belfast City Council

Dear Mr Hunter

 

Thank you for your email dated 3 January 2020 requesting, under the
Freedom of Information Act 2000, information on the complaints relating to
road in Belfast.

 

I can confirm that Belfast City Council does not hold the information you
have requested.  This is because in Northern Ireland district councils,
such as Belfast City Council, are not responsible for public highways.

 

The Department for Infrastructure (DfI) is responsible for highways and
road maintenance in Belfast.  You may, therefore, wish to redirect your
request to the DfI.  Their e-mail address is
[email address].

If you are dissatisfied with how the Council handled your request for
information, you have the right to request that the Council formally
review this decision.  If you wish to do so, please write to the Records
Manager, Information Governance Unit, Legal and Civic Services, Belfast
City Council, City Hall, Belfast, BT1 5GS. 

Should you remain dissatisfied following the Council’s internal review,
you can seek an independent review from the Information Commissioner. 
Requests for an independent review should be made in writing to: The
Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF.  However, I would advise you that the Information Commissioner
has indicated that a review will not be undertaken unless the Council has
first had an opportunity to re-consider its decision. 

If you have any queries about this email, please contact me.

Yours sincerely

Information Governance Unit

Legal and Civic Services

Belfast City Council

 

 

From: Russ Hunter <[FOI #631455 email]>
Sent: 03 January 2020 13:42
To: FOI <[email address]>
Subject: Freedom of Information request - Belfast Road Complaints

 

Dear Belfast City Council,

Under the Freedom of Information Act 2000, I’d like to make a request
regarding complaints filed against the roads regulated by your authority.

During these time periods:
01/04/2014 - 31/03/2015
01/04/2015 - 31/03/2016
01/04/2016 - 31/03/2017
01/04/2017 - 31/03/2018
01/04/2018 - 31/03/2019

Specifically, I’d like to request data on which roads have had the most
complaints filed against them regarding their condition.

If this could include:
The specific roads which receive the most complaints regarding road
conditions.
The amount of complaints received regarding condition for each of the
roads above.

If I could please receive the data in a spreadsheet format, that would be
fantastic. Feel free to get in touch if you require any clarification from
myself.

Yours faithfully,

Russ Hunter

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