Bed Management, Diagnostic Reporting, Discharge Letters, Integration Platform Systems Query

Emmanuel Phillips made this Freedom of Information request to Shetland NHS Board as part of a batch sent to 197 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Emmanuel Phillips

Dear FOI Team,

We are currently updating data on your trust’s clinical systems, specifically, your Bed Management, Diagnostic Reporting, Discharge Letters, and Integration Platform systems. Can you please complete the fields below with what you currently hold?

Please enter 'No System Installed' under supplier name if your trust does not use the system:

System type - Bed Management
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No

System type - Diagnostic Reporting
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No

System type - Discharge Letters
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No

System type - Integration Platform
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No

System definitions:
Bed Management – Real-time bed states are viewable and accessible, enabling more efficient management of bed occupancy and patient movements.

Diagnostic Reporting - Test results which are electronically transmitted to the clinician who ordered them, with receipt acknowledgement.

Discharge Letters - The ability to electronically generate and send detailed discharge letters to GPs and other relevant HCPs, when a patient is discharged from hospital-based services.

Integration Platform - Software that supports the integration and interoperability of various clinical and management IT systems and services.

Please let me know if you require any clarification.

Thank you in advance for your time.
Best regards,
Emmanuel Phillips

shet foi (NHS Shetland), Shetland NHS Board

Dear Sir/Madam

Your FOI request has been received and will be dealt with accordingly and a response collated within 20 working days from original date FoI request was received shown on email below (within office hours).

Regards

FoI Administrator
NHS Shetland
c/o Gilbert Bain Hospital
Lerwick
Shetland
ZE1 0TB
[NHS Shetland request email]

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shet foi (NHS Shetland), Shetland NHS Board

Ref: FOI 2022-114

Dear Sir/Madam

I am writing regarding your request made under the Freedom of Information (Scotland) Act 2022 (FOISA) for Bed Management, Diagnostic Reporting, Discharge Letters, Integration Platform Systems Query.

Unfortunately, NHS Shetland has been unable to provide a response to your request within the required timescale. On behalf of NHS Shetland I would like to apologise for this delay, which has been caused by unavailability of key staff. We will endeavour to provide you with a response by 16 June 2022.

Because we did not respond to your request within the timescale required by FOISA, NHS Shetland is in breach of the legislation and, under FOISA S20 you are entitled to request a review of the way NHS Shetland has dealt with your request.

A request for review must be made in writing to Carolyn Hand, Corporate Services Manager, NHS Shetland, Board Headquarters, Upper Floor Montfield, Burgh Road, Lerwick, Shetland, ZE1 0LA, or by email to [NHS Shetland request email] with the subject header ‘FOISA review’, no later than 40 working days from the date of this notification.

If you are dissatisfied with NHS Shetland’s response to your request for review, you then have the right to ask for advice, assistance or make a formal appeal to the Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife, KY16 9DS.

Please get in touch if you require any further advice or assistance.

Kind regards,

FoI Administrator
NHS Shetland
c/o Gilbert Bain Hospital
Lerwick
Shetland
ZE1 0TB
[NHS Shetland request email]

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shet foi (NHS Shetland), Shetland NHS Board

1 Attachment

Dear Sir/Madam,

Please find attached the response to your recent FoI request. Please also accept our apologies for the lateness of the response.

Kind regards

FoI Administrator
NHS Shetland
c/o Gilbert Bain Hospital
Lerwick
Shetland
ZE1 0TB
[NHS Shetland request email]

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Emmanuel Phillips

Dear shet foi (NHS Shetland),

Thank you for your reply.
You said that your Trust is planning to replace your Diagnostic Reporting system:

System name - Labs – Clinisys Labcentre, Medical Imaging – Carestream RIS
Date installed – Labs, est 2008, RIS - est 2009
Contract expiration – Labs, 31/3/23, RIS – 25/1/2

Could you provide the following information for the new system:
System type - Diagnostic Reporting
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No

Thank you in advance for your time.

Best regards,
Emmanuel Phillips

shet foi (NHS Shetland), Shetland NHS Board

Dear Emmanuel

Thank you for your email.

Since we have received various FOIs from you on this subject, could you please tell me the date you received the reply you refer to in your email?

Kind regards

FOI Officer
NHS Shetland

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Emmanuel Phillips

Dear shet foi (NHS Shetland),

Your response from 27/06/2022 about Bed Management, Diagnostic Reporting, Discharge Letters, Integration Platform Systems Query.

Thank you in advance.

Yours sincerely,

Emmanuel Phillips

shet foi (NHS Shetland), Shetland NHS Board

Good morning, Emmanuel

This has been logged as a new FOI request.

Kind regards

FOI Officer NHS Shetland

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shet foi (NHS Shetland), Shetland NHS Board

1 Attachment

Dear Emmanuel

I am writing regarding your request made under the Freedom of Information (Scotland) Act 2002 (FOISA)

Please find NHS Shetland’s response to your request attached.

I trust that this response is to your satisfaction. However, if you are dissatisfied with how NHS Shetland has managed your request, under FOISA s 20 you may request a review.

A request for review must be made in writing to Carolyn Hand, Corporate Services Manager, NHS Shetland, Board Headquarters, Upper Floor Montfield, Burgh Road, Lerwick, Shetland, ZE1 0LA, or by email to [NHS Shetland request email] with the subject header ‘FOISA/EISR review request’, no later than 40 working days from the date of this notification. You must include your name, an address (or email address) for correspondence, details of your original request and the reason why you wish us to undertake the review.

If our decision is unchanged following a review and you remain dissatisfied with this, you then have the right to ask for advice and assistance or to make a formal appeal to the Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife, KY16 9DS. An appeal to the Commissioner should be made within six months of this notice.

Please get in touch if you require any further advice or assistance.

Kind regards,

Rose Ford
FOI Officer
NHS Shetland Board Headquarters
Upper Floor Montfield
Burgh Road
Lerwick
Shetland
ZE1 0LA
[NHS Shetland request email]

From: Emmanuel Phillips [mailto:[FOI #846974 email]]
Sent: 06 February 2023 15:37
To: shet foi (NHS Shetland) <[NHS Shetland request email]>
Subject: RE: Freedom of Information request - Bed Management, Diagnostic Reporting, Discharge Letters, Integration Platform Systems Query

Dear shet foi (NHS Shetland),

Your response from 27/06/2022 about Bed Management, Diagnostic Reporting, Discharge Letters, Integration Platform Systems Query.

Thank you in advance.

Yours sincerely,

Emmanuel Phillips

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