Bank Workforce & VMS Arrangements

The request was successful.

Dear East Suffolk and North Essex NHS Foundation Trust,

In relation to your Healthcare Agency supply of Temporary Workers could you please provide the answers to the following questions in the below table:
1. Do you have a Master Vendor or Neutral Vendor arrangement in place?
2. If yes, who is your current Master Vendor or Neutral Vendor Provider and which disciplines do they supply?
3. What fill rates are achieved with your Master Vendor or Neutral Vendor Provider in the various disciplines?
4. Are you charged a fee for the service and if so, what is the cost?
5. What is the expiry date for your current contract/contracts?

Staffing Provision MV or NV Provider Fill Rates % Service Fee Contract Expiry Date
General Nursing
Theatres (Nursing)
Healthcare Assistants
RMN’s (Where applicable)
Doctors (All specialisms)
Non-Medical, Non-Clinical
ENP/ANP

In relation to your Bank workforce expenditure please could you provide answers to the following questions:
1. Do you use any external/3rd parties to manage your bank workforce?
2. If so, please provide the name of the provider and contract start and end dates.
3. Which bank software do you use and how long are you in contract with them?
Please can you ensure that responses are replied to in line with the governance of freedom of information requests.

Thank you very much for your time and effort.

Yours faithfully,

Rhiannon Andrews

FOI Requests, East Suffolk and North Essex NHS Foundation Trust

Please be advised that we have received your request for information.

From 1st July 2018, Ipswich and Colchester Hospitals merged to become East Suffolk and North Essex NHS Foundation Trust. Therefore, unless otherwise specified, responses are on behalf of East Suffolk and North Essex NHS Foundation Trust.

Your reference number is 6652

We shall deal with your request in accordance with the Trust's Freedom of Information Act 2000 procedures.

In the meantime, if you have any queries, please do not hesitate to contact us. Please direct any responses to the address supplied or email [East Suffolk and North Essex NHS Foundation Trust request email]

Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office and you can contact them at

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Website: www.ico.gov.uk

There is no charge for making an appeal.

Kind regards,
Emily White
FOI Team
Email: [email address]
East Suffolk and North Essex Foundation NHS Trust

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FOI Requests, East Suffolk and North Essex NHS Foundation Trust

Thank you for your recent enquiry regarding information held by the East
Suffolk and North Essex Foundation Trust.

 

Your enquiry has been dealt with in accordance with the Trust’s Freedom of
Information Act 2000 Policy and Procedures.

 

We are pleased to enclose part of the information you requested:

 

1. Do you have a Master Vendor or Neutral Vendor arrangement in place? For
Medics = Neutral Vendor.  All other staff = Managed Service  

 

2. If yes, who is your current Master Vendor or Neutral Vendor Provider
and which disciplines do they supply?     Medical = Litmus Solutions

 Managed service contract for the provision of bank services (Temporary
Staffing to include all staff groups except Medical & Dental across the
whole Trust) NHSP

 

3. What fill rates are achieved with your Master Vendor or Neutral Vendor
Provider in the various disciplines? Medical Average for past 12m
97.8%.     Please see table below for others.

 

4. Are you charged a fee for the service and if so, what is the cost? –
Exempt – please see below.

 

5. What is the expiry date for your current contract/contracts? Medical
January 2022 / Bank Services provision June 2021

 

** - In the absence of specificity the fill rates have been given taking
an average during the period 01/07/2020 – 30/09/2020

 

Staffing Provision            MV or NV Provider         Fill Rates
%              Service Fee         Contract Expiry Date

 

General Nursing              As above                                
75%                    As above             As above

 

Theatres (Nursing)          As above                                
86.8%                As above             As above

                                     

Healthcare Assistants     As above                                
74.6%                As above             As
above                                         

 

RMN’s (Where
applicable)                                                    

 

Doctors (All specialisms)    As
above                                                    

 

Non-Medical, Non-Clinical    As
above                          77.8%                As above            
As above                                                 

 

ENP/ANP                                  As
above                          21.4%                As above            
As above                          

 

In relation to your Bank workforce expenditure please could you provide
answers to the following questions:

 

1.           Do you use any external/3rd parties to manage your bank
workforce? - Yes

 

2.           If so, please provide the name of the provider and contract
start and end dates. – NHS Professionals (All bank provision except
Medical)

 

3.           Which bank software do you use and how long are you in
contract with them? – StaffBank (Allocate) with an expiry date of the
overall contract currently being 30/06/2021

 

If you have any queries about the enclosed information please contact us.

 

We confirm that we hold the information requested. However, we regret to
inform you that part of the information requested will not be released to
you. 

 

Under the terms of the Freedom of Information Act 2000 there are certain
circumstances when Trust information will not be disclosed.

 

This information is exempt under Section 43(2): Commercial Interests.

 

It is considered that the release of such information would place the
Trust at a commercial disadvantage by restricting its negotiating powers
for future contracts.  The Trust recognises there is a public interest in
ensuring public money is spent wisely and that value for money is
achieved.

 

However, the Trust believes the disclosure of this information would
severely undermine its ability to achieve value for money from public
funding. In all the circumstances of the case, the public interest in
maintaining the exemption outweighs the public interest in disclosing the
information.

 

The Public Sector Information Regulations provide a framework for public
sector organisations to licence the re-use of their information.  Please
request a re-use licence in order to re-use the information. Without the
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Brief extracts of any material may be reproduced without our permission,
under the “fair dealing” provisions of the Copyright, Designs and Patents
Act 1988 for the purposes of research for non-commercial purposes; private
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If you are unhappy with the service you have received in relation to your
request you should write to us. Please also contact us if you require a
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Regulations (EIR) requests, must be sent to us within 40 working days of
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If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office

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Wilmslow

Cheshire

SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [1]www.ico.gov.uk

 

There is no charge for making an appeal.

 

We hope that you find the information provided useful and we apologise for
not being able to assist with part of your enquiry.

 

Regards,

Emily White

FOI Team

Email: [2][email address]

East Suffolk and North Essex Foundation NHS Trust

 

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East Suffolk and North Essex NHS Foundation Trust, Turner Road, Essex, CO4
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