BAME Representation

Response to this request is long overdue. By law, under all circumstances, Transport for West Midlands should have responded by now (details). You can complain by requesting an internal review.

Dear Transport for West Midlands,

Please could you provide the ethnic breakdown of your employees by grade and your governing body

Yours faithfully
Dr Karamat Iqbal

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands, part of West Midlands Combined Authority.

Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.

If you require any support regarding passes, timetables or travelling on public transport in the West Midlands, please visit our website at networkwestmidlands.com<http://networkwestmidlands.com>
Alternatively, visit our other websites www.tfwm.org.uk<http://www.tfwm.org.uk> and www.wcma.org.uk<http://www.wcma.org.uk>

To see our Privacy & Cookies Policy, please click here networkwestmidlands.com/privacy-cookies-policy/

From Monday 15 June, the use of face coverings will be compulsory on public transport.

In line with new Government guidance, all passengers travelling on public transport from Monday 15 June will be required to wear a face covering for all of their journey. For exceptions to this and more info please visit: https://www.networkwestmidlands.com/plan...

Dear Customer Services,

Reminder

Yours sincerely,

karamat iqbal

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands, part of West Midlands Combined Authority.

Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.

If you require any support regarding passes, timetables or travelling on public transport in the West Midlands, please visit our website at networkwestmidlands.com<http://networkwestmidlands.com>
Alternatively, visit our other websites www.tfwm.org.uk<http://www.tfwm.org.uk> and www.wcma.org.uk<http://www.wcma.org.uk>

To see our Privacy & Cookies Policy, please click here networkwestmidlands.com/privacy-cookies-policy/

From Monday 15 June, the use of face coverings will be compulsory on public transport.

In line with new Government guidance, all passengers travelling on public transport from Monday 15 June will be required to wear a face covering for all of their journey. For exceptions to this and more info please visit: https://www.networkwestmidlands.com/plan...

<Customer Services>, Transport for West Midlands

Your case reference number is 108930 

 

Dear Karamat

Thank you for your email to West Midlands Combined Authority (WMCA) on 04
August 2020 regarding your Freedom of information request.

Firstly, I am sorry to hear that you have not received the requested
information yet.

Please be assured that this has been forwarded to our Data Protection and
Information Officers who will be contacting you directly.

Thank you for contacting WMCA.

Kind regards

 

Gurdeep Chumber

Customer Relations Executive 

We’re constantly striving to provide excellent service.

We’d love to get your feedback about how we are doing by asking you 3
quick questions about your interaction with us today. 

To take part please click on the below

[1]Customer Survey

[2]networkwestmidlands.com/plan-your-journey/network-overview/

[3]An image of someone using a cashpoint, highlighting the germs that are
present. The picture reads: 'Coronavirus, advice for you'

From Monday 15 June, the use of face coverings will be compulsory on
public transport.

In line with new Government guidance, all passengers travelling on public
transport from Monday 15 June will be required to wear a face covering for
all of their journey. For exceptions to this and more info please
visit: [4]https://www.networkwestmidlands.com/plan...

Confidentiality: The information in this email may be confidential,
contain personal and/or sensitive information, and/or may be legally
privileged.  If an addressing or transmission error has misdirected this
email, please notify the author by replying to this email and then
deleting the original and your reply.  If you have received this email in
error, any disclosure, copying, distribution, or any action taken or
omitted to be taken in reliance on the email, may be prohibited and
potentially unlawful.  Any views or opinions expressed in this email are
those of the sender and do not necessarily reflect the views of West
Midlands Combined Authority, unless explicitly stated otherwise.

References

Visible links
1. http://snapsurveys.wmca.org.uk/snapwebho...
2. file:///tmp/networkwestmidlands.com/plan-your-journey/network-overview/
4. https://www.networkwestmidlands.com/plan...

Dear <Customer Services>,

Reminder

Yours sincerely,

karamat iqbal

Customer Services, Transport for West Midlands

Thank you for contacting Transport for West Midlands, part of West Midlands Combined Authority.

Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.

If you require any support regarding passes, timetables or travelling on public transport in the West Midlands, please visit our website at networkwestmidlands.com<http://networkwestmidlands.com>
Alternatively, visit our other websites www.tfwm.org.uk<http://www.tfwm.org.uk> and www.wcma.org.uk<http://www.wcma.org.uk>

To see our Privacy & Cookies Policy, please click here networkwestmidlands.com/privacy-cookies-policy/

Face coverings on public transport.

The wearing of face coverings is mandatory on public transport in line with Government guidance. All passengers travelling on public transport will be required to wear a face covering for all of their journey. For exemption information please visit:https://www.networkwestmidlands.com/plan...