Dear Sutton Borough Council,

can you please answer under public interest using yes or no answers or a detailed description if you wish ...

the answers should be contained within your code of ethics and your contracts or
simply in any code of conduct.this is not a complaint against your council
but research into how bailiffs can be a law unto themselves if not watched

1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the prior
agreement of the council in cases where they have wrongfully seized when
the customer is identifiably vulnerable?

2. Have you ever allowed bailiffs to make their own settlement agreements
where goods have to be returned after 3 months?

3. Would you allow enforcement agents to breach the equalities act by
achieving a gain whilst someone is under mental health treatment if it
meant your business rates were collected,even if they didnt inform you?

4. How would you react if they did this without you knowing?

5. Would you class a secret indemnity kept from the council which achieves
a gain at the cost to the vulnerable victim a material breach of contract
.?

6. Must enforcement agents always report failed levies and a full report
when dealing with vulnerable customers 7.would you employ enforcement
agents that have fraudulently concealed information that could cause
litigation to the council or serious damage to a protected party in the
past ?

thank you for your public concern in answering these questions asap.

8.before a seizure of a persons assets do you make sure under human rights act that the bailiff has done a fair and balanced test with regards to whether the seizure is in the favour of the public interest

Yours faithfully,

claire moore

Yours faithfully,

claire moore

Customer Care Team, Sutton Borough Council

1 Atodiad

Reference: FOI-164285141
Date of request: 27/12/2019
Title of request: Bailiff indemnities

Dear Claire Moore,

I acknowledge your information request.

Your request is being considered and, if it is held, you will receive the
information requested within the statutory timescale of 20 working days as
defined by the Freedom of Information Act 2000, subject to the information
not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let us know. We normally provide the information
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For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

If the information you request contains reference to a third party then
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A fee may be payable for this information. This will be considered and you
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limit is suspended until receipt of the payment.

Please be advised that in line with Sutton Council's commitment to
transparency, in due course an anonymous copy of your request and our
response may be published on our website.

Yours sincerely,

Customer Care Team

Disclaimers apply, for full details see : 
(https://www.sutton.gov.uk/info/200436/cu...)

Customer Care Team, Sutton Borough Council

Reference: FOI-164285141
Date of request: 2019-12-27 15:17:49
Title of request: Bailiff indemnities

Dear Claire Moore,

Thank you for your information request. We have processed this request
under the Freedom of Information Act 2000.

You asked

1. Does your enforcement agent contract allow your enforcement agents to
issue an indemnity against prosecution for themselves without the prior
agreement of the council in cases where they have wrongfully seized when
the customer is identifiably vulnerable? A: No. 2. Have you ever allowed
bailiffs to make their own settlement agreements where goods have to be
returned after 3 months? A: No. 3. Would you allow enforcement agents to
breach the equalities act by achieving a gain whilst someone is under
mental health treatment if it meant your business rates were
collected,even if they didn't inform you? A: No. 4. How would you react if
they did this without you knowing? A: An investigation would be
undertaken. 5. Would you class a secret indemnity kept from the council
which achieves a gain at the cost to the vulnerable victim a material
breach of contract? A: Not known. 6. Must enforcement agents always report
failed levies and a full report when dealing with vulnerable customers? A:
Yes. 7. Would you employ enforcement agents that have fraudulently
concealed information that could cause litigation to the council or
serious damage to a protected party in the past? A: No. 8. Before a
seizure of a person's assets do you make sure under human rights act that
the bailiff has done a fair and balanced test with regards to whether the
seizure is in favour of the public interest? A: Yes. 
Further information

If you are interested in the data that the council holds, we recommend
that you take a look at Sutton Council’s Open data initiative. We now have
a wide range of data about the borough available for public use all
available in one place: https://open.Sutton.gov.uk/

Right to Review

If you are dissatisfied with the way in which your information request has
been dealt with you can request an internal review. Tell us why you are
unhappy with our response within 40 working days, and it will be looked at
afresh. We will aim to provide you with our review response within 20
working days.

If you remain dissatisfied with the outcome of the review you have a
further right to appeal to the Information Commissioner, who regulates the
implementation of the Freedom of Information Act 2000 and Environmental
Information Regulations 2004. The Commissioner can be contacted at the
following address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Enquiry line: 0303 123 1113

Yours sincerely,

Customer Care Team

Disclaimers apply, for full details see : 
(https://www.sutton.gov.uk/info/200436/cu...)

Dear Customer Care Team,

thank you for your transaparancy .well done

Yours sincerely,

claire moore