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Back office system

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Claran McGorrian

Dear Derby Council,

I’d like to request the below information under FOI.

1. What Applications and versions are you running and what was the value of the contracts for:

1(a) • Finance?
1 (b) • HR?
1 (c) Payroll?
1 (d) • Project?
1 (e) CRM?
1 (f) Manufacturing?

4. Which Enterprise Resource Planning (ERP) or Finance system do you currently use?

a. What is the value & expiry date of your current contract/licence? What are the extension options?

5. How many Finance system users do you have?

6. How many Purchasing system users do you have?

10. Which Human Capital Management (HCM) or HR system do you currently use?

a. What is the value & expiry date of your current contract/licence?
b. What are the extension options?

11. How many HR system users do you have?

Kindest regards,

Ciaran Mcgorrian

FOI, Derby City Council

This is an acknowledgement that your e-mail has been received by the
Freedom of Information Team. We will respond to you as soon as possible.

 

If you are submitting a Freedom of Information request, your request is
being considered and you will receive the information requested as soon as
possible. We have a statutory timescale of 20 working days to respond to
your request unless the information requested is subject to a statutory
exemption on disclosure.

 

If your request does not include all the information we need or is not
clear, we will contact you for more information (clarification).  In these
circumstances, the 20 working response deadline will start the next
working day after we receive your clarification response.

 

Freedom of Information Team | Information Governance | Corporate
Resources | Derby City Council, The Council House, Corporation Street,
Derby DE1 2FS | Telephone 01332 640763 | Minicom 01332 640666 | Web:
[1]www.derby.gov.uk

 

 

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[2]Covid-19 control the virus

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To view Derby City Council Privacy Notices please visit
[3]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

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References

Visible links
1. file:///tmp/www.derby.gov.uk
2. https://derby.gov.uk/mailredirect/
3. https://www.derby.gov.uk/privacy-notice/

Derby City Council

Dear Ciaran,

I acknowledge your request for information received on 4 May 2022 about
back office systems.

Your request is being considered and you will receive the information
requested as soon as possible, but in any case by 1 June 2022 the
statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000 (FOI) unless the information requested is subject to
a statutory exemption on disclosure or the information contains reference
to a third party.

If your request does not include all the information we need or is not
clear, we will contact you for more information (clarification). In these
circumstances, the 20 working response deadline will start the next
working day after we receive your clarification response.

For your information, the Act defines a number of exemptions, which may
prevent release of the information you have requested. Some exemptions are
subject to a public interest test. There will be an assessment and if any
of the exemption categories apply and any relevant public interest test is
weighed in favour of withholding the information it will not be released.
You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then
they may need to be consulted before a decision is taken on whether the
information can be released to you. You will be informed if this is the
case.

There may be a fee payable for supplying the information in the form of
disbursements. This will be calculated and you will be informed if a fee
is payable. The fee must be paid before the information is released and
the 20 working day time limit for responses is suspended until payment is
made. You will have 3 calendar months to submit your payment.

If you have any queries or concerns then please contact:

 Freedom of Information Officer Derby City Council The Council House
Corporation Street Derby DE1 2FS Telephone 01332 640763 or e-mail
[Derby City Council request email] 

Further information is also available from the Information Commissioner
at:

 Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 01625 545 700 https://www.ico.org 

Yours sincerely,

Freedom of Information Team | Information Governance | Corporate Resources
Directorate | Derby City Council, Council House, Corporation Street, Derby
DE1 2FS | 01332 640763 | www.derby.gov.uk

══════════════════════════════════════════════════════════════════════════

[1]Covid-19 control the virus

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[2]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://derby.gov.uk/mailredirect/
2. https://www.derby.gov.uk/privacy-notice/

FOI, Derby City Council

Dear Ciaran,

Thank you for your request received 05/05/2022 under the Freedom of
Information Act 2000 (FOIA) for Back office system.

 

Please clarify the following:

 

I’d like to request the below information under FOI.

 

1.      What Applications and versions are you running and what was the
value of the contracts for:

a) Finance?

b) HR?

c) Payroll?

d)Project?

e) CRM?

f) Manufacturing?

 

2. Which Enterprise Resource Planning (ERP) or Finance system do you
currently use?

a. What is the value & expiry date of your current contract/licence? What
are the extension options?

 

3. How many Finance system users do you have?

 

4. How many Purchasing system users do you have?

 

5. Which Human Capital Management (HCM) or HR system do you currently use?

a.      What is the value & expiry date of your current contract/licence?

b.       What are the extension options?

 

6. How many HR system users do you have?

 

 

5. How many Finance system users do you have?

 

6. How many Purchasing system users do you have?

 

10. Which Human Capital Management (HCM) or HR system do you currently
use?

 

a. What is the value & expiry date of your current contract/licence?

b. What are the extension options?

 

11. How many HR system users do you have?

 

You request numbering includes repeats, so please clarify the specific
information required?

 

Also, as published on our website at [1]Freedom of information requests
concerning information technology security information, attacks, ransom,
malware and related topics (derby.gov.uk) we do not provide information
about specific systems used.

 

We won’t be able to deal with your request until you provide the
additional information.   

The Freedom of Information Act 2000 says that we must comply with your
request for information within 20 working days, from the date following
receipt of your request unless we have to ask for clarification, as in
this case. The 20 day response deadline clock has stopped from the date of
this email, the clock will reset from the date we receive your response
clarifying your request and we will advise you of the new 20 working day
deadline at this stage.

Unfortunately, if we don’t hear from you by 06/06/2022, we will send you a
refusal notice because we have not received all the information we need to
deal with your request.  

Please contact us if you have any queries or concerns …
 
Freedom of Information Officer
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS

Telephone 01332 640763 or e-mail [2][Derby City Council request email]

Further information is also available from the Information Commissioner
at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700

[3]www.ico.org

Yours sincerely,

Freedom of Information Team | Corporate Resources Directorate | Derby City
Council | The Council House| Corporation Street |Derby | DE1 2FS
|Tel: [4]+44 (0) 1332 640763 | minicom number: [5]+44 (0) 1332
256666 | [6]www.derby.gov.uk

 

 

══════════════════════════════════════════════════════════════════════════

[7]Covid-19 control the virus

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[8]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://www.derby.gov.uk/media/derbycity...
2. mailto:[Derby City Council request email]
3. http://www.ico.org/
4. http://+44%20(0)%201332 640763/
5. file:///tmp/tel:%2B44%20%280%29%201332%20256666
6. blocked::http://www.derby.gov.uk/ blocked::http://www.derby.gov.uk/ blocked::http://www.derby.gov.uk/ http://www.derby.gov.uk/
http://www.derby.gov.uk/
7. https://derby.gov.uk/mailredirect/
8. https://www.derby.gov.uk/privacy-notice/

Derby City Council

1 Attachment

Dear Ciaran, 

The Council confirms it holds information that falls within the
description of your request. However, the information is covered by an
exemption under Freedom of Information Act 2000 and this email is a
Refusal Notice.

The exemption applied is Section 31(3) Law Enforcement Exemption.
This exemption applies because we can neither confirm or deny we hold this
information - please see the IT security/cyber security guidance published
on our website at [1]https://derby.gov.uk/cyber-foi/  for more information
about non-disclosure reasons.

For your information this request has cost the Council £18.75 to process.

You can ask for the decision not to disclose the information to be
reviewed under the Council’s FOI Complaints Procedure.

Please put your appeal reasons in writing and send it within 40 working
days to:

Freedom of Information Officer Derby City Council The Council House
Corporation Street Derby DE1 2FS Telephone 01332 640763 or e-mail
[Derby City Council request email] 

You may also apply to the Information Commissioner for a decision under
section 50 of the Act but he may decline to deal with your application if
you have not followed the Council’s complaints procedure first:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 01625 545 700 https://www.ico.org 

Please note, the following applies, if the response includes council
officers (or other officers) names.

If you are a company that intends to use the names and contact details of
council officers (or other officers) provided for direct marketing, you
need to be registered with the Information Commissioner to process
personal data for this purpose. You must also check that the individual
(whom you wish to contact for direct marketing purposes) is not registered
with one of the Preference Services to prevent Direct Marketing. If they
are you must adhere to this preference. You must also ensure you comply
with the Privacy Electronic and Communications Regulations (PECR). For
more information follow this link https://www.ico.org

For the avoidance of doubt the provision of council (and other) officer
names and contact details under FOI does not give consent to receive
direct marketing via any media and expressly does not constitute a ‘soft
opt-in’ under PECR.

Yours sincerely,

Freedom of Information Team | Information Governance | Corporate Resources
Directorate | Derby City Council, Council House, Corporation Street, Derby
DE1 2FS | 01332 640763 | www.derby.gov.uk

══════════════════════════════════════════════════════════════════════════

[2]Covid-19 control the virus

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[3]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://derby.gov.uk/cyber-foi/
2. https://derby.gov.uk/mailredirect/
3. https://www.derby.gov.uk/privacy-notice/

FOI, Derby City Council

1 Attachment

  • Attachment

    FOI716701012 Clarification response required by 6 June.html

    13K Download

Dear Ciaran,

 

Thank for your request for information received on 05 May 2022  for  Back
office system.

 

We sent you a clarification notification on 05 May 2022 asking for more
information – see attached.

 

Unfortunately, we have not received your response and your request has
been closed.  This is because the Council is not required to comply with a
request if we do not receive all the information we need to identify and
locate the information (Section 1(3) of the Freedom of Information Act
2000).

 

However, if you wish to submit a new request which more clearly describes
the information you are looking for, we would be able to consider your
request and respond within the 20 working day response deadline.

 

For your information this request has cost the Council £12.50 to process.

 

If you are unhappy with this response to your request, you may ask us to
carry out an internal review.  Please put your appeal reasons in writing
and send it within 40 working days to…

Freedom of Information Officer
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS

Telephone 01332 640763 or e-mail [1][Derby City Council request email]

You may also apply to the Information Commissioner for a decision under
section 50 of the Act but he may decline to deal with your application if
you have not followed the Council’s complaints procedure first.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 
Telephone:   01625 545 700
[2]www.ico.org

Yours sincerely,

Freedom of Information Team | Corporate Resources Directorate | Derby City
Council | The Council House| Corporation Street |Derby | DE1 2FS
|Tel: 01332 640763 | [3]www.derby.gov.uk

 

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[4]Destination Derby - Vote for Derby

══════════════════════════════════════════════════════════════════════════

To view Derby City Council Privacy Notices please visit
[5]derby.gov.uk/privacy-notice

══════════════════════════════════════════════════════════════════════════

The views expressed in this email are personal and may not necessarily
reflect those of Derby City Council, unless explicitly stated otherwise.
This email, and any files transmitted with it, are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please notify me
immediately. If you are not the intended recipient of this email, you
should not copy it for any purpose, or disclose its contents to any other
person. Senders and recipients of email should be aware that under the
Data Protection Act 2018 and Freedom of Information Act 2000, the contents
may have to be disclosed. This footnote also confirms that this email
message has been swept by Microsoft Office 365 for the presence of
computer viruses. However, we cannot accept liability for viruses that may
be in this email. We recommend that you check all emails with an
appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. mailto:[Derby City Council request email]
2. http://www.ico.org/
3. blocked::http://www.derby.gov.uk/ blocked::http://www.derby.gov.uk/ blocked::http://www.derby.gov.uk/ http://www.derby.gov.uk/
http://www.derby.gov.uk/
4. https://derby.gov.uk/mailredirect/
5. https://www.derby.gov.uk/privacy-notice/

We don't know whether the most recent response to this request contains information or not – if you are Claran McGorrian please sign in and let everyone know.