Automated Workflow solution

Response to this request is long overdue. By law, under all circumstances, Scarborough Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Scarborough Borough Council,

Please be so kind as to answer the following questions as comprehensively as possible

1. Please can you provide a copy of your latest digital transformation / strategy document?
2. Who, within the Organisation, has overall responsibility for the content of this document?
3. Does the Organisation have an electronic signature solution in place?
4. If so, what is the solution name and when will the current contract renewal be considered?
5. What is the current cost per signature?
6. Does the Organisation have any electronic forms and /or automated document processes in place in the following departments or are paper based forms still being used?
a. HR
b. IT
c. Housing
d. Licensing
7. If automated document processing is in place, which workflow solution is being used, what is the current contract renewal date and who, within the Organisation, is responsible for choosing a supplier (name and position)?

Yours faithfully,

Nell Namelock