Audiology services at HMP The Verne

Peter C. Bell made this Rhyddid Gwybodaeth request to Oxleas NHS Foundation Trust Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Roedd y cais yn llwyddiannus.

Dear Oxleas NHS Foundation Trust,

At a recent meeting of the Dorset Integrated Care Partnership it was reported that Oxleas NHS Foundation Trust who have the contract for the provision of health services at many prisons in the south west of England, including HMP The Verne, had now commissioned a provider of audiology services for HMP The Verne.

Could you provide the following information in relation to HMP The Verne:

a) when was an audiology service commissioned by Oxleas for HMP The Verne
b) who is the provider of the services
c) how many prisoners at The Verne are estimated to be eligible to access these services i.e. what is the assessed need
d) how many prisoners at The Verne have had an appointment with an audiologist in the last 12 months
e) how many audiology clinics are scheduled over the next 12 months
f) what capacity do these clinics have, i.e. how many prisoners could be assessed in the audiology clinics planned for the next 12 months

Please provide this information in electronic form.

Yours faithfully,

Peter C. Bell

FOI (OXLEAS NHS FOUNDATION TRUST), Oxleas NHS Foundation Trust

1 Atodiad

Dear Peter,

 

FREEDOM OF INFORMATION ACT 2000 - SECTION 8 REQUEST 

  

Thank you for your email dated 14/09/2023. Your request is being managed
under the terms of the Freedom of Information Act 2000.  

 

We aim to provide you with a response within 20 working days as per the
statutory time limit, therefore you should receive a response by
12/10/2023. However, this may take longer where certain exemptions apply
or depending on the nature of your request. We will let you know in
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Should you have any queries in the meantime, please do not hesitate to
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For further information about the Freedom of Information Act, please
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Kind regards,

 

Information Governance Office

E: [5][Oxleas NHS Foundation Trust request email]

Oxleas NHS Foundation Trust | Bracken House | Bracton Lane | Leyton Cross
Road | Dartford | Kent | DA2 7AF

dangos adrannau a ddyfynnir

FOI (OXLEAS NHS FOUNDATION TRUST), Oxleas NHS Foundation Trust

2 Atodiad

Dear Peter, 

 

Please find attached our response to your request under the Freedom of
Information Act 2000 referenced FOI 9363.

 

Kind regards, 

 

Information Governance Office

E: [1][Oxleas NHS Foundation Trust request email]

Oxleas NHS Foundation Trust | Bracken House | Bracton Lane | Leyton Cross
Road | Dartford | Kent | DA2 7AF

dangos adrannau a ddyfynnir

Dear Oxleas NHS Foundation Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Oxleas NHS Foundation Trust's handling of my FOI request 'Audiology services at HMP The Verne'.

I asked a number of questions regarding the provision of audiology services at HMP The Verne by Oxleas.

The Trust has not confirmed or denied whether it holds the information requested in paragraphs c), d), e) and f).

And if it DOES hold the information for any of these paragraphs, it has failed to provide that information.

Could I ask the Trust to look again at my request and consider whether it has answered the questions in paragraphs c), d), e) or f) as required, and whether there is any information held by the Trust in relation to these paragraphs that the Trust ought to have disclosed.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

Peter C. Bell

FOI (OXLEAS NHS FOUNDATION TRUST), Oxleas NHS Foundation Trust

1 Atodiad

Dear Peter,
 
We apologise for the confusion. 
 
Please note that we do not hold the information for the Audiology services
at HMP The Verne as the service has not yet started.
 
Kind regards
 

Information Governance Office

E: [1][Oxleas NHS Foundation Trust request email]

Oxleas NHS Foundation Trust | Bracken House | Bracton Lane | Leyton Cross
Road | Dartford | Kent | DA2 7AF

══════════════════════════════════════════════════════════════════════════

From: Peter C. Bell <[FOI #1027146 email]>
Sent: 01 October 2023 20:28
To: FOI (OXLEAS NHS FOUNDATION TRUST) <[email address]>
Subject: Internal review of Freedom of Information request - Audiology
services at HMP The Verne
 
This message originated from outside of NHSmail. Please do not click links
or open attachments unless you recognise the sender and know the content
is safe.

Dear Oxleas NHS Foundation Trust,

Please pass this on to the person who conducts Freedom of Information
reviews.

I am writing to request an internal review of Oxleas NHS Foundation
Trust's handling of my FOI request 'Audiology services at HMP The Verne'.

I asked a number of questions regarding the provision of audiology
services at HMP The Verne by Oxleas.

The Trust has not confirmed or denied whether it holds the information
requested in paragraphs c), d), e) and f).

And if it DOES hold the information for any of these paragraphs, it has
failed to provide that information.

Could I ask the Trust to look again at my request and consider whether it
has answered the questions in paragraphs c), d), e) or f) as required, and
whether there is any information held by the Trust in relation to these
paragraphs that the Trust ought to have disclosed.

A full history of my FOI request and all correspondence is available on
the Internet at this address:
[2]https://gbr01.safelinks.protection.outlo...

Yours faithfully,

Peter C. Bell

-------------------------------------------------------------------
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[FOI #1027146 email]

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dangos adrannau a ddyfynnir

Dear Oxleas NHS Foundation Trust,

In your initial response to my FOI you stated:

"Audiology services at HMP The Verne were commissioned to commence from 1st December 2022"

In your clarification, you now state

"Please note that we do not hold the information for the Audiology services
at HMP The Verne as the service has not yet started."

Both statements cannot be correct.

Could you please revisit your initial response and confirm when Oxleas commissioned Audiology Services from Outside Clinic, .i.e. the date that Oxleas placed a contract with this company.

It would be useful to know why, if the service you commissioned had a start date of 1 December 2022, why it is that no clinics have been held at the Verne, but I will submit a separate FOI request regarding that aspect of the audiology services contract.

Yours faithfully,

Peter C. Bell

FOI (OXLEAS NHS FOUNDATION TRUST), Oxleas NHS Foundation Trust

1 Atodiad

Dear Peter,
 
Further to your email dated 17/10/2023, please see the below clarification
regarding the provision of Audiology services at HMP The Verne. 
 
Oxleas NHS Foundation Trust commenced delivery of health services within
HMP The Verne from 1st December 2022 - Audiology was part of the overall
commissioned services. Oxleas subcontract several allied health services
and Audiology is one of them. Oxleas have commissioned Outside Clinic to
deliver audiology in our South West Prisons.
 
Audiology has not previously been delivered in-house at The Verne; this is
a new service for Oxleas and a new sub contract relationship. There was no
specific information available to Oxleas regarding audiology need at HMP
The Verne prior to commencement. Oxleas therefore agreed to an arrangement
whereby until exact need is established, we would commission Outside
clinic to provide one session per month, and would review over the
forthcoming year.
 
Oxleas have only recently been able to understand current need and for the
last 3 months (the only data available) we have 13 patients at the Verne
who have been referred to Audiology services.
 
No clinics have yet taken place, we anticipate these will commence
imminently and that there will be 12 clinics delivered over the
forthcoming 12 months. Each clinic will see approximately 6 patients. If
demand is found to be higher than clinic capacity, the ongoing review will
seek to adjust capacity to meet need.
 
Kind regards
 
 

Information Governance Office

E: [1][Oxleas NHS Foundation Trust request email]

Oxleas NHS Foundation Trust | Bracken House | Bracton Lane | Leyton Cross
Road | Dartford | Kent | DA2 7AF

══════════════════════════════════════════════════════════════════════════

From: Peter C. Bell <[FOI #1027146 email]>
Sent: 17 October 2023 13:50
To: FOI (OXLEAS NHS FOUNDATION TRUST) <[email address]>
Subject: Re: Freedom of Information request - Audiology services at HMP
The Verne
 
This message originated from outside of NHSmail. Please do not click links
or open attachments unless you recognise the sender and know the content
is safe.

Dear Oxleas NHS Foundation Trust,

In your initial response to my FOI you stated:

"Audiology services at HMP The Verne were commissioned to commence from
1st December 2022"

In your clarification, you now state

"Please note that we do not hold the information for the Audiology
services
at HMP The Verne as the service has not yet started."

Both statements cannot be correct.

Could you please revisit your initial response and confirm when Oxleas
commissioned Audiology Services from Outside Clinic, .i.e. the date that
Oxleas placed a contract with this company.

It would be useful to know why, if the service you commissioned had a
start date of 1 December 2022, why it is that no clinics have been held at
the Verne, but I will submit a separate FOI request regarding that aspect
of the audiology services contract.

Yours faithfully,

Peter C. Bell

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #1027146 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://gbr01.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://gbr01.safelinks.protection.outlo...
[4]https://gbr01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir