Application Software Used within the Authority

Response to this request is long overdue. By law, under all circumstances, Lewisham Borough Council should have responded by now (details). You can complain by requesting an internal review.

Sagacity Associates

Dear Lewisham Borough Council,

Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Building control and Public Protection/Licensing/Environmental Health and Local Land Charges?
2. When does each contract expire?
3. Do you have any planned upgrades of the software? If so, when?
4. How much does each system cost annually?
5. Are you planning to go to market for a different Software System? If so, when?
6. How many users / licenses for each system do you have?
7. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Sagacity Associates

Foi, Customer, Lewisham Borough Council

Dear Sagacity Associates,

Re: Freedom of Information Act 2000
Reference No: 1763866

Thank you for your recent request.
Your request is being considered and you will receive a response within the statutory timescale of 20 working days, subject to the application of any exemptions. Where consideration is being given to exemptions the 20 working day timescale may be extended to a period considered reasonable depending on the nature and circumstances of your request. In such cases you will be notified and, where possible, a revised time-scale will be indicated. In all cases we shall attempt to deal with your request at the earliest opportunity.
There may be a fee payable for the retrieval, collation and provision of the information requested where the request exceeds the statutory limit or where disbursements exceed £10. In such cases you will be informed in writing and your request will be suspended until we receive payment from you or your request is modified and/or reduced.
Your request may require either full or partial transfer to another public authority. You will be informed if your request is transferred.
If we are unable to provide you with the information requested we will notify you of this together with the reason(s) why and details of how you may appeal (if appropriate).
Please note that the directorate team may contact you for further information where we believe that the request is not significantly clear for us to respond fully.


Kind regards
Corporate Complaints, Casework and Information Governance Team

show quoted sections

Sagacity Associates

Dear Foi, Customer,

Would you be so kind to let me know when you will be able to respond to my request as to date I do not seem to have had one.

Yours sincerely,

Sagacity Associates

Foi, Customer, Lewisham Borough Council

Dear Sagacity Associates,
RE: Technology softwares 1763866
 
Thank you for your email. Please accept the Council's sincere apologies
for the delay in responding to you.
 
We hope to provide you with a response as soon as possible.
 
Kind regards,
Corporate Complaints, Casework and Information Governance Team
 
 
 
 

show quoted sections