Annual Letters

Stuart Hardwicke CARRUTHERS made this Rhyddid Gwybodaeth request to The Local Government and Social Care Ombudsman

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Stuart Hardwicke CARRUTHERS

Dear Local Government Ombudsmen,

In your 2009 annual letters to Council's you stated:

"The Local Government and Public Involvement in Health Act 2007 made provision for the LGO to publish statements of reasons relating to the individual decisions of an Ombudsman following the investigation of a complaint. The Ombudsmen are now consulting local government on their
proposal to use statements of reasons. The proposal is that these will comprise a short summary (about one page of A4) of the complaint, the investigation, the findings and the recommended remedy. The statement, naming the council but not the complainant, would usually be published on
our website.

We plan to consult local authorities on the detail of these statements with a view to implementing them from October 2009."

Please provide details of the results of the consultation. Please further identify and provide all documentation identifying why the LGO has failed to meet its commitment to publish statement of reasons by October 2009, and details of any documents identifying when this service is to go live.

Yours faithfully,

Stuart Hardwicke CARRUTHERS

Gadawodd A Johnson anodiad ()

Service? I thought it was a statutory requirement.

Foi Officer, The Local Government and Social Care Ombudsman

Dear Mr Carruthers

Our ref: CS/10/026

This is to acknowledge receipt of your request below received on 8 March. We will respond within the 20 working day target (which would be by 7 April 2010) or, if unable to do so, we will write to you again explaining why.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's offfice | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |
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dangos adrannau a ddyfynnir

Foi Officer, The Local Government and Social Care Ombudsman

1 Atodiad

Dear Mr Carruthers

I attach a letter in response to the request below. My apologies in the slight delay in sending this response.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's offfice | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |
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dangos adrannau a ddyfynnir

Stuart Hardwicke CARRUTHERS

Dear Local Government Ombudsmen,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Local Government Ombudsmen's handling of my FOI request 'Annual Letters'.

The Report you refer to was produced by Jackie Feeney an employee of the CLAE.

The commitment I refer to is the identification by the Ombudsmen personally in their annual letters.

Please supply the information and conduct a review into both the publication scheme. The LGO's have stated that the information should be available, as well as the handling of the request.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/an...

Yours faithfully,

Stuart Hardwicke CARRUTHERS

Foi Officer, The Local Government and Social Care Ombudsman

1 Atodiad

Dear Mr Carruthers

Please find a response to your review request attached.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's offfice | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |
|

dangos adrannau a ddyfynnir