Amey KPI's and performance charges update

Dr kevin parker made this Rhyddid Gwybodaeth request to Trafford Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Gwrthodwyd y cais gan Trafford Metropolitan Borough Council.

Dear Trafford Metropolitan Borough Council,

Further to my previous FOI, reference 5140 in which you detailed the Service area Activity Deductions, for the period of 2016/17:

Waste Management Recycling % - all waste £50,000 2015/16 and 2016/17
streams – annual targets
April to June and
Waste Management Missed bins £9,611 August to October
2016
Waste Management Recycling – pulpable waste £24,826 2016/17 – annual
tonnages target
Waste Management Provision of waste £34,174 2016/17 – all
containers quarters
Street cleaning Grading of street £7,713 April and July 2016
cleanliness
Grounds Playground equipment £1,000 Quarter 4 2016/17
maintenance
Street cleaning Overflowing litter bins £7,120 May and June 2016
Grounds Verges and open spaces £2,990 July and August
maintenance 2016
Grounds Sports pitches £1,282 July 2016
maintenance
Grounds Hazardous/obstructive fly £6,408 Quarter 3 2016/17
maintenance tipping
Highways Inspections £8,122 September and
October 2016
Total £153,245

This FOI request relates to:

1). What additional charges/fines have been imposed since the aforementioned data..?
2). What is the payment status of the additional charges/fines..?
3. How many full time employed staff are responsible for monitoring Amey performance and KPI's/standards..?

Yours faithfully,

Dr kevin parker

Data Protection, Trafford Metropolitan Borough Council

Thank you for your email. 

Your enquiry has been given the reference number 5713.  Please quote this in all future correspondence with regard to this enquiry.

We aim to respond fully to all emails from the public as soon as possible, where they are seeking a response. 

If you are requesting information under the Freedom of Information Act or environmental Information Regulations, there is a 20 working day statutory timescale within which to provide the information requested, subject to any exemptions which may apply.  The 20 working day timescale will start on the first working day following receipt of your email.

If you have access to the Internet you may wish to see if your enquiry can be dealt with online at www.trafford.gov.uk.  The council's website enables many forms to be completed and payments to be made online, as well as providing comprehensive information.

Thank you
Trafford Council

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Dear Data Protection,

The response to my FOI is now overdue.
As a local authority, by law, you should have responded promptly or sent additional information if delays were anticipated.
I look forward to an update as soon as possible.

Yours sincerely,

Dr kevin parker

Data Protection, Trafford Metropolitan Borough Council

Dear Dr Parker

Thank you for your email. I am sorry you have not yet had a response to your request. I have followed up the matter with the relevant service area and asked that they provide you with a response as early as possible.

Kind Regards
Information Governance
Legal Services | Trafford Council | Trafford Town Hall | Talbot Road | Stretford | M32 0TH
Email: [Trafford Council request email]

dangos adrannau a ddyfynnir

Wise, Melissa, Trafford Metropolitan Borough Council

3 Atodiad

  • Attachment

    FW Freedom of Information request 5713 Amey KPI s and performance charges update.txt

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  • Attachment

    FW Freedom of Information request 5712 Missed residential bin collections.txt

    2K Download View as HTML

  • Attachment

    FW Freedom of Information request 5714 Use on Amey performance charges and fines.txt

    2K Download View as HTML

Dear Mr Parker

 

Thank you for your email where you requested information regarding  the
waste collection service for the period November 2017 and December 2017.

 

The information you requested is as follows: 

 

 

FOI 5712

 

1). How many bin collections were reported as missed in November &
December 2017..?

      November 2017 – 0.14%

      December 2017 – 0.11%

 

2). After investigation, what was the reason given for the missed bin
collections in November and December 2017..?

 

We only record the outcome of the return for a missed bin rather than why
the bin was missed initially.

 

 

FOI 5713

 

1). What additional charges/fines have been imposed since the
aforementioned data..?

 

As previously advised, these will be published on the Council’s website
following a  period of reconciliation after the end financial year.

 

2). What is the payment status of the additional charges/fines..?

 

Please see response to Q1

 

3). How many full time employed staff are responsible for monitoring Amey
performance and KPI's/standards..?

 

6

 

 

FOI 5714

 

1). What decisions have been reached for how the £153,245 will be
invested..?

 

No decisions have been made up to this point

 

2). How much has been spent/allocated to date and a summary of the
expenditure..?

 

It has been allocated to an environmental project – namely the expansion
of the trio bin programme across all parks which will modernise and
improve waste collection across the parks areas as well as increase focus
on recycling targets.

 

3). What consultation was undertaken with the local community and
voluntary groups in respect of how the £153,245 could be invested..?

 

As per previous letter from Cllr Sean Anstee,

 

4). Which Council members are responsible for the allocation of these
funds (Name and title please).

 

Councillor Brian Shaw, Executive Member for Highways, Parks and
Environmental Services

 

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: Information Governance
Manager, Trafford Council, Town Hall, Talbot Road Stretford M32 0TH or via
email to [1][Trafford Council request email]  

 

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

The supply of information in response to a freedom of information request
does not confer an automatic right to re-use the information.  Under UK
copyright law you can use any information supplied for the purposes of
private study and non-commercial research without requiring permission.
 Similarly, information supplied can also be re-used for the purposes of
news reporting. An exception to this is photographs.

For other forms of re-use, for example publishing the information, you
would need the permission of the organisation or person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For information about this please see
[2]http://www.nationalarchives.gov.uk/doc/o...

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information about how to
obtain permission from a third party, please go to Intellectual Property
Office’s website at [3]www.ipo.gov.uk

 

 

Kind Regards

Scovia

 

Scovia Nanyondo

PA to Richard Roe,

Director of Growth and Regulatory Services

Economic Growth, Environment and Infrastructure

Trafford Council

Trafford Town Hall
Talbot Road
Stretford
M32 0TH

 

Email: [4][email address]

Trafford Council is a well-performing, low-cost council delivering
excellent services to make Trafford a great place to live, learn, work and
relax.

You can find out more about us by visiting [5]www.trafford.gov.uk

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Dear Wise, Melissa,
Ref: FOI 5712
1). How many bin collections were reported as missed in November &
December 2017..?

November 2017 – 0.14%

December 2017 – 0.11%

Can you confirm the missed collections in a numerical format please as you did with previous replies?

Yours sincerely,

Dr kevin parker

Dear Trafford Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Trafford Metropolitan Borough Council's handling of my FOI request 'Amey KPI's and performance charges update'.

Reference FOI 5713: What additional charges/fines have been imposed since the
aforementioned data..?

I have noted your response of "As previously advised, these will be published on the Council’s website
following a period of reconciliation after the end financial year."

Do you have the information in a non reconciled format and refusing to provide the data or do you not have the data until the end financial year?

Dr kevin parker

Data Protection, Trafford Metropolitan Borough Council

Dear Dr Parker

Thank you for your email below regarding our response to your FOI, reference 5713

Your request has now been passed for internal review. We aim to complete all internal reviews within 20 working days. We will notify you of the outcome of the review and, where appropriate, provide the requested information.

If you require any further information in the meantime, please do not hesitate to contact us.

Kind Regards
Information Governance
Legal Services | Trafford Council | Trafford Town Hall | Talbot Road | Stretford | M32 0TH
Email: [Trafford Council request email]

dangos adrannau a ddyfynnir

Dear Data Protection,
I am just chasing for a response from my internal review request as the 20 working day deadline has passed.

Yours sincerely,

Dr kevin parker

Data Protection, Trafford Metropolitan Borough Council

Dear Dr Parker,

I refer to your e-mail of 4 March 2018 requesting an internal review of Trafford Metropolitan Borough Council's handling of your FOI request regarding Amey KPI's and performance charges update.

The response provided to that request has been reviewed and I would confirm that the reason why the information is not being provided at this point in time is because the Council intends to publish the information at a later date, envisaged to be in June 2018. The request does therefore fall within the exemption provided by S22 of the FOI Act, which applies to information intended for publication at a later date.

Given that the proposed publication will follow a period of review following the closure of the year end accounts, and delay is not considered to be unreasonable or disproportionate, in the circumstances the original response is upheld.

If you remain dissatisfied after this internal review, you have a right to apply to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk
Tel: 0303 123 1113

Please remember to quote the reference number in the subject line in any future communications.

The supply of information in response to a freedom of information request does not confer an automatic right to re-use the information. Under UK copyright law you can use any information supplied for the purposes of private study and non-commercial research without requiring permission. Similarly, information supplied can also be re-used for the purposes of news reporting. An exception to this is photographs.
For other forms of re-use, for example publishing the information, you would need the permission of the organisation or person who owns the copyright. In the case of information produced by government departments and agencies you can re-use the information under the Open Government Licence. For information about this please see http://www.nationalarchives.gov.uk/doc/o...

If, however, the copyright is identified as belonging to somebody else, you will need to apply for permission. For information about how to obtain permission from a third party, please go to Intellectual Property Office’s website at www.ipo.gov.uk

Kind regards,

Paul Fox , Information Governance Manager
Legal Services | Trafford Council | Trafford Town Hall | Talbot Road | Stretford | M32 0TH
Email: [email address]
Tel: 0161 912 1327
Fax: 0161 912 4294
[mobile number]

Trafford Council is a well-performing, low-cost council delivering excellent services to make Trafford a great place to live, learn, work and relax. You can find out more about us by visiting www.trafford.gov.uk

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