Ambulance responses

Roedd y cais yn llwyddiannus.

Dear East of England Ambulance Service NHS Trust,

How many 999 calls for ambulance attendance have been made since 01/01/2018 to London Luton Airport?

Yours faithfully,

Ben King

foi (EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST),

Thank you for your email. This acknowledgement has been triggered
electronically and means that your email has been received by the
Information Governance Department. Your request will be dealt with under
the Freedom of Information Act 2000 and it is our intention to respond to
you within twenty working days.

Please note that the volume of FoI requests received by this Trust now
exceeds available resources and given the need for all Trusts to reduce
corporate expenditure to within those targets set by the Carter Review, no
additional capacity is available to support our increasing workload.
Depending on the complexity and volume of your request, this context may
impact on our ability to respond to your request as soon as we would like.

dangos adrannau a ddyfynnir

FOI, East of England Ambulance Service NHS Trust

1 Atodiad

Dear Ben

 

Further to your email dated 19th January 2020, please find the Trust's
response below.  Your request has been allocated the following reference:
24840, please could you quote this reference in any future correspondence
with the Trust.

 

How many 999 calls for ambulance attendance have been made since
01/01/2018 to London Luton Airport?

 

Data:

The total 999 Calls and Responses to "Luton Airport" -2018 to 2019.
Data excludes csd, test and duplicates for responses, and exclude test for
Total Calls.
Data for 999 Calls  excludes all 111 calls.

 

Year Total Calls (999) Calls excl 111 Responses
2018 536 397 242
2019 531 361 216

 

 

I am obliged to advise you that if you are dissatisfied with the Trust’s
response to your request you have a right to complain to the Trust and
should set out your concerns to the Freedom of Information Officer, EEAST,
Hospital Approach, Broomfield, Chelmsford, Essex, CM1 7WS or by email to
[email address]. If you remain dissatisfied following this, you have a
right under Section 50 of the FOIA to seek a determination from the
Information Commissioner on whether the Act has been properly applied by
the Trust. For more information, please see [1]www.ico.gov.uk/

Under the Accessible Information Standard the Trust is required to ask our
FoI applicants equality and diversity questions. You are under no
obligation; however we would be grateful if you could complete the form
attached and email this back to us.

Please do not hesitate to contact me should you require any further
information.

Kind regards

 

 

FoI Officer

East of England Ambulance Service NHS Trust

 

Please note our new email address: [East of England Ambulance Service NHS Trust request email]

 

________________________________________
From: Ben King <[FOI #636554 email]>
Sent: 19 January 2020 21:52
To: foi (EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST)
Subject: Freedom of Information request - Ambulance responses

Dear East of England Ambulance Service NHS Trust,

How many 999 calls for ambulance attendance have been made since
01/01/2018 to London Luton Airport?

Yours faithfully,

Ben King

-------------------------------------------------------------------

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Dear FOI,
Hi,

Im really sorry I dont understand that? Are you saying you've had 536 in 2018? or longer, it is not really clear there.

Yours sincerely,

Ben King

FOI, East of England Ambulance Service NHS Trust

Thank you for your email. This acknowledgement has been triggered
electronically and means that your email has been received by the
Information Governance Department. Your request will be dealt with under
the Freedom of Information Act 2000 and it is our intention to respond to
you within twenty working days.

Please note that the volume of FoI requests received by this Trust now
exceeds available resources and given the need for all Trusts to reduce
corporate expenditure to within those targets set by the Carter Review, no
additional capacity is available to support our increasing workload.
Depending on the complexity and volume of your request, this context may
impact on our ability to respond to your request as soon as we would like.

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Dear East of England Ambulance Service NHS Trust,
Are you able to respond to the request for clarification on this matter.

Yours faithfully,

Ben King

Gadawodd Finlay Cox anodiad ()

Hi Ben,

EASTAMB should still respond to this request with the clarification you are after, but I think the information they've provided is this:

In 2018, there were 536 calls to either 999 or 111 from London Luton Airport, of which 397 were to 999 and 242 were responded to by ambulance attendance.

In 2019, there were 531 calls to either 999 or 111 from London Luton Airport, of which 361 were to 999 and 216 were responded to by ambulance attendance.

Hope this is helpful.

Finlay

FOI, East of England Ambulance Service NHS Trust

Dear Ben

 

My apologies, the table does not seem to have sent over to you properly.

 

To clarify:

 

How many 999 calls for ambulance attendance have been made since
01/01/2018 to London Luton Airport?

 

Data:

The total 999 Calls and Responses to "Luton Airport" -2018 to 2019.
Data excludes csd, test and duplicates for responses, and exclude test for
Total Calls.
Data for 999 Calls  excludes all 111 calls.

 

+------------------------------------------------------------------------+
|Year |Total Calls |(999) Calls excl. 111 |Responses |
|------------+----------------+------------------------+-----------------|
|2018 |536 |397 |242 |
|------------+----------------+------------------------+-----------------|
|2019 |531 |361 |216 |
+------------------------------------------------------------------------+

 

 

Kind regards

 

 

FoI Officer

East of England Ambulance Service NHS Trust

 

Please note our new email address: [East of England Ambulance Service NHS Trust request email]

 

dangos adrannau a ddyfynnir