Agency worker: Agreements, Contracts, pay scales

Waiting for an internal review by Enfield Council of their handling of this request.

Dear Sir or Madam,

Agency worker: Agreements, Contracts, pay scales

Please send me an electronic copy, (see accessibility notes below) via http://www.whatdotheyknow.com, of the following information:

FOI Act: (Freedom of Information Act 2000)

:- Contracts or equivalent information/documents

1.1) Copies of any contracts you have for the provision of temporary worker agency staff, with regards agency/temporary social care/social worker staff/workers. Contracts you may have with individual agency staff recruitment businesses/services, hereafter called 'Vendors'. Or contracts you may have with organisations like, Comensura, Manpower, Reed, hereafter called 'Managed Service Provider' who provide Master/Vendor Neutral framework to managed all vendors on behalf of Public Authorities like yourselves. A sample FOI disclosed Managed Service Provider agreement can be downloaded via:
http://www.filedropper.com/mastervendorc...

:- Hourly Pay scales/rates with regards agency/temporary social care/social worker staff.

1.2) A list of each Vendor you use and copies of hourly pay-scales/rates you hold for each Vendor. Whether or not you use each Vendor via Managed Service Provider framework. Please ensure any provided pay-scale information provided explains how many years of experience is required to be applicable to any specific hourly rate. Sample FOI disclosed pay scale/rates information can be downloaded via:
http://www.filedropper.com/agencypayscal...

:- Panel Vendor Agreement or equivalent information/documents

1.3 A copy of any contract/agreement used by yourself or any Managed Service Provider to manage individual Vendors through any Master/Vendor Neutral framework you operate or participate in, this is sometimes called a Panel Vendor Agreement. A sample FOI disclosed Panel Vendor Agreement can be downloaded via:
http://www.filedropper.com/panelvendorag...

To help clarify these requests 1.1, 1.2, 1.3, you can download:

A sample FOI disclosed Panel Vendor Agreement can be downloaded via:
http://www.filedropper.com/panelvendorag...

and

Sample FOI disclosed pay scale/rates information can be downloaded via:
http://www.filedropper.com/agencypayscal...

A sample FOI disclosed Managed Service Provider agreement can be downloaded via:
http://www.filedropper.com/mastervendorc...

Please also indicate whether any of the information requested 1.1, 1.2, 1.3 has ever been disclosed before under the FOI Act.

Acessibility notes: Information accessibility

To be able to use a computer Screen Reader (http://en.wikipedia.org/wiki/Screen_reader) with any information you provide please provide the information in Microsoft Office Word Document format (.Doc) or equivalents like WordPerfect and Open Office Writer Please state explicitly if this format is not available, if this format is not available please provide it in an accessible Portable Document Format (PDF). Accessibility information can be found at: http://en.wikipedia.org/wiki/Screen_reader and with regards PDF's http://www.adobe.com/enterprise/accessib... - http://www.adobe.com/products/acrobat/so...

Yours faithfully,

Eric Blair

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===============================================================

[1]Enfield Logo

Dear Sir/Madam,

Thank you for your enquiry, which we are currently dealing with.

[2]To update your question from our support site, click here.

Question Reference No090208-000000
Question: Freedom of Information request - Agency worker: Agreements,
Contracts, pay scales
Date Created: 08/02/2009 11.26 AM
Last Updated: 08/02/2009 11.26 AM
Status: Unresolved

Discussion Thread
Customer (Eric Blair) 08/02/2009 11.26 AM
Dear Sir or Madam,

Agency worker: Agreements, Contracts, pay scales

Please send me an electronic copy, (see accessibility notes below)
via [3]http://www.whatdotheyknow.com, of the following information:

FOI Act: (Freedom of Information Act 2000)

:- Contracts or equivalent information/documents

1.1) Copies of any contracts you have for the provision of
temporary worker agency staff, with regards agency/temporary social
care/social worker staff/workers. Contracts you may have with
individual agency staff recruitment businesses/services, hereafter
called 'Vendors'. Or contracts you may have with organisations
like, Comensura, Manpower, Reed, hereafter called 'Managed Service
Provider' who provide Master/Vendor Neutral framework to managed
all vendors on behalf of Public Authorities like yourselves. A
sample FOI disclosed Managed Service Provider agreement can be
downloaded via: [4]http://www.filedropper.com/mastervendorc...

:- Hourly Pay scales/rates with regards agency/temporary social
care/social worker staff.

1.2) A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use
each Vendor via Managed Service Provider framework. Please ensure
any provided pay-scale information provided explains how many years
of experience is required to be applicable to any specific hourly
rate. Sample FOI disclosed pay scale/rates information can be
downloaded via: [5]http://www.filedropper.com/agencypayscal...

:- Panel Vendor Agreement or equivalent information/documents

1.3 A copy of any contract/agreement used by yourself or any
Managed Service Provider to manage individual Vendors through any
Master/Vendor Neutral framework you operate or participate in, this
is sometimes called a Panel Vendor Agreement. A sample FOI
disclosed Panel Vendor Agreement can be downloaded via:
[6]http://www.filedropper.com/panelvendorag...

To help clarify these requests 1.1, 1.2, 1.3, you can download:

A sample FOI disclosed Panel Vendor Agreement can be downloaded
via: [7]http://www.filedropper.com/panelvendorag...

and

Sample FOI disclosed pay scale/rates information can be downloaded
via: [8]http://www.filedropper.com/agencypayscal...

A sample FOI disclosed Managed Service Provider agreement can be
downloaded via: [9]http://www.filedropper.com/mastervendorc...

Please also indicate whether any of the information requested 1.1,
1.2, 1.3 has ever been disclosed before under the FOI Act.

Acessibility notes: Information accessibility

To be able to use a computer Screen Reader
([10]http://en.wikipedia.org/wiki/Screen_reader) with any information
you provide please provide the information in Microsoft Office Word
Document format (.Doc) or equivalents like WordPerfect and Open
Office Writer Please state explicitly if this format is not
available, if this format is not available please provide it in an
accessible Portable Document Format (PDF). Accessibility
information can be found at:
[11]http://en.wikipedia.org/wiki/Screen_reader and with regards PDF's
[12]http://www.adobe.com/enterprise/accessib... -
[13]http://www.adobe.com/products/acrobat/so...

Yours faithfully,

Eric Blair

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References

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3. http://www.whatdotheyknow.com/
4. http://www.filedropper.com/mastervendorc...
5. http://www.filedropper.com/agencypayscal...
6. http://www.filedropper.com/panelvendorag...
7. http://www.filedropper.com/panelvendorag...
8. http://www.filedropper.com/agencypayscal...
9. http://www.filedropper.com/mastervendorc...
10. http://en.wikipedia.org/wiki/Screen_reader)
11. http://en.wikipedia.org/wiki/Screen_reader
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15. mailto:[Enfield Council request email]
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Dear Enfield Council,

I am writing to clarify/amend a part of my information request,Section 1.2, with regards payscale information.

This part of my original request stated:

":- Hourly Pay scales/rates with regards agency/temporary social care/social worker staff.

1.2) A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use each Vendor via a Managed Service Provider framework. Please ensure any provided pay-scale information provided explains how many years
of experience is required to be applicable to any specific hourly rate."

Please also add after the word 'framework':

If you do you use a Managed Service Provider please also provide a copy of the pay-scales/rates that are used by the Managed Service Provider to manage all these Vendors.

Therefore section 1.2 should now read thus:

1.2)A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use each Vendor via a Managed Service Provider framework. If you do you use a Managed Service Provider please also provide a copy of the pay-scales/rates that are used by the Managed Service Provider to manage all these Vendors. Please ensure any provided pay-scale information provided explains how many years of experience is required to be applicable to any specific hourly rate.

Yours sincerely,

Eric Blair

[1]Enfield Logo

Dear Sir/Madam,

Thank you for your enquiry, which we are currently dealing with.

[2]To update your question from our support site, click here.

Question Reference No090209-000000
Question: Re: Freedom of Information request - Agency worker:
Agreements, Contracts, pay scales
Date Created: 09/02/2009 09.42 AM
Last Updated: 09/02/2009 09.42 AM
Status: Unresolved

Discussion Thread
Customer (Eric Blair) 09/02/2009 09.42 AM
==================== text File Attachment ====================
Attachment 1.txt, 7102 bytes, added to incident

References

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Dear Enfield Council,

RE: Question Reference No090209-000000

Further to a request to clarify, please narrow my request to temporary agency staff undertaking the following roles:

1) Social Workers

2 Social Work Assistants

in relation to such staff working with Children's Services and or
Adult's Services

Yours sincerely,

Eric Blair

[1]Enfield Logo

Dear Sir/Madam,

Thank you for your enquiry, which we are currently dealing with.

[2]To update your question from our support site, click here.

Question Reference No090210-000005
Question: Re: Freedom of Information request - Agency worker: Agreements, Contracts, pay scales
Date Created: 10/02/2009 05.26 PM
Last Updated: 10/02/2009 05.26 PM
Status: Unresolved

Discussion Thread
Customer (Eric Blair) 10/02/2009 05.26 PM
Dear Enfield Council,

RE: Question Reference No090209-000000

Further to a request to clarify, please narrow my request to
temporary agency staff undertaking the following roles:

1) Social Workers

2 Social Work Assistants

in relation to such staff working with Children's Services and or
Adult's Services

Yours sincerely,

Eric Blair

show quoted sections

[1]Enfield Logo

Dear Sir/Madam

Recently you contacted the London Borough of Enfield with a question.
Below is a summary of your question and our response.

If you wish to provide us with further information you can update your
question by clicking on the link below

Thank you for allowing us to be of service to you.

[2]To update your question from our support site, click here.

Subject
Freedom of Information request - Agency worker: Agreements, Contracts, pay
scales

Discussion Thread
Response (Enfield Council) 03/03/2009 09.46 AM
Dear Eric Blair

RE: Freedom of Information request

Thank you for your email request reference number 090208-000000

Freedom of Information - advice
Enfield Council provides information on the Freedom of Information Act and
advises citizens how to request public information an authority may hold.

A request for information from the Council under the Freedom of
Information Act has to be made in writing.

You have the following rights when you ask for information:

* The right to be told whether or not the information exists unless the
information is covered by an absolute exemption, in which case the Council
does not have to confirm or deny whether it has the information.
* If the information does exist, the right to receive the information,
unless it is exempt and the application of the Public Interest Test
determines that the public interest will not be served by divulging the
information.

Also, if the cost to the Council of answering your request will exceed the
government imposed limit (currently £450) we are not legally obliged to
provide you with the information.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption the Council must provide you with the
information within 20 working days.

The Council will acknowledge your request for information. This
acknowledgement will contain the name and contact details of the Council
Officer responsible for handling your request. If we need to contact you
to clarify your request or to ask for payment this will be done in
writing.

Enfield Council already makes a great deal of information available. You
may find the information you require in our Publication Scheme. This is a
list of all the information we currently publish, and it tells you how you
can obtain the information, and whether or not there is a charge

Eligibility
None.

Required Customer Information
A list of any identification documents/proof of address/letters or other
information that the customer will need to provide to access the service.

The customer has to make a request for information in writing to the
Council

Service Level Agreement and Turnaround
20 days.

More information about this service
Contact Us
Frequently asked questions

Address:
Freedom of Information
Civic Centre
Silver Street
Enfield
EN1 3XA
Map

Telephone:
020 8379 1000.

Opening Hours:
Monday to Friday
9.00am - 5.00pm.

Useful Links
Department for Constitutional Affairs.

Officer of the Information Commissioner.

Yours sincerely

Customer Services Centre
Enfield Council

Question Reference No090208-000000
Subject : Jobs and Careers
Subject Level 2: Jobs at the council
Date Created: 08/02/2009 11.26 AM
Last Updated: 03/03/2009 09.46 AM
Status: Waiting

References

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2. http://enfield-council.custhelp.com/cgi-... #7785 email]&p_next_page=myq_upd.php&p_iid=2817&p_created=1234092405

[1]Enfield Logo

Dear Sir/Madam

Recently you contacted the London Borough of Enfield with a question.
Below is a summary of your question and our response.

If you wish to provide us with further information you can update your
question by clicking on the link below

Thank you for allowing us to be of service to you.

[2]To update your question from our support site, click here.

Subject
Re: Freedom of Information request - Agency worker: Agreements, Contracts,
pay scales

Discussion Thread
Response (Enfield Council) 03/03/2009 10.03 AM
Dear Eric Blair

RE: Re: Freedom of Information request - Agency worker: Agreements,
Contracts, pay scales

Thank you for your email request reference number 090209-000000

Freedom of Information - advice
Enfield Council provides information on the Freedom of Information Act and
advises citizens how to request public information an authority may hold.

A request for information from the Council under the Freedom of
Information Act has to be made in writing.

You have the following rights when you ask for information:

* The right to be told whether or not the information exists unless the
information is covered by an absolute exemption, in which case the Council
does not have to confirm or deny whether it has the information.
* If the information does exist, the right to receive the information,
unless it is exempt and the application of the Public Interest Test
determines that the public interest will not be served by divulging the
information.

Also, if the cost to the Council of answering your request will exceed the
government imposed limit (currently £450) we are not legally obliged to
provide you with the information.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption the Council must provide you with the
information within 20 working days.

The Council will acknowledge your request for information. This
acknowledgement will contain the name and contact details of the Council
Officer responsible for handling your request. If we need to contact you
to clarify your request or to ask for payment this will be done in
writing.

Enfield Council already makes a great deal of information available. You
may find the information you require in our Publication Scheme. This is a
list of all the information we currently publish, and it tells you how you
can obtain the information, and whether or not there is a charge

Eligibility
None.

Required Customer Information
A list of any identification documents/proof of address/letters or other
information that the customer will need to provide to access the service.

The customer has to make a request for information in writing to the
Council

Service Level Agreement and Turnaround
20 days.

More information about this service
Contact Us
Frequently asked questions

Address:
Freedom of Information
Civic Centre
Silver Street
Enfield
EN1 3XA
Map

Telephone:
020 8379 1000.

Opening Hours:
Monday to Friday
9.00am - 5.00pm.

Useful Links
Department for Constitutional Affairs.

Officer of the Information Commissioner.

Yours sincerely

Customer Services Centre
Enfield Council

Question Reference No090209-000000
Subject : Jobs and Careers
Subject Level 2: Equality and Diversity
Date Created: 09/02/2009 09.42 AM
Last Updated: 03/03/2009 10.03 AM
Status: Waiting

References

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2. http://enfield-council.custhelp.com/cgi-... #7785 email]&p_next_page=myq_upd.php&p_iid=2820&p_created=1234172531

[1]Enfield Logo

Dear Sir/Madam

Recently you contacted the London Borough of Enfield with a question.
Below is a summary of your question and our response.

If this issue is not resolved to your satisfaction, you may reopen it
within the next 7 days.

Thank you for allowing us to be of service to you.

[2]To update your question from our support site, click here.

Subject
Re: Freedom of Information request - Agency worker: Agreements, Contracts,
pay scales

Discussion Thread
Response (Enfield Council) 03/03/2009 10.12 AM
Dear Eric Blair

RE: Freedom of Information request

Thank you for your email request reference number 090210-000005

Freedom of Information - advice
Enfield Council provides information on the Freedom of Information Act and
advises citizens how to request public information an authority may hold.

A request for information from the Council under the Freedom of
Information Act has to be made in writing.

You have the following rights when you ask for information:

* The right to be told whether or not the information exists unless the
information is covered by an absolute exemption, in which case the Council
does not have to confirm or deny whether it has the information.
* If the information does exist, the right to receive the information,
unless it is exempt and the application of the Public Interest Test
determines that the public interest will not be served by divulging the
information.

Also, if the cost to the Council of answering your request will exceed the
government imposed limit (currently £450) we are not legally obliged to
provide you with the information.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption the Council must provide you with the
information within 20 working days.

The Council will acknowledge your request for information. This
acknowledgement will contain the name and contact details of the Council
Officer responsible for handling your request. If we need to contact you
to clarify your request or to ask for payment this will be done in
writing.

Enfield Council already makes a great deal of information available. You
may find the information you require in our Publication Scheme. This is a
list of all the information we currently publish, and it tells you how you
can obtain the information, and whether or not there is a charge

Eligibility
None.

Required Customer Information
A list of any identification documents/proof of address/letters or other
information that the customer will need to provide to access the service.

The customer has to make a request for information in writing to the
Council

Service Level Agreement and Turnaround
20 days.

More information about this service
Contact Us
Frequently asked questions

Address:
Freedom of Information
Civic Centre
Silver Street
Enfield
EN1 3XA
Map

Telephone:
020 8379 1000.

Opening Hours:
Monday to Friday
9.00am - 5.00pm.

Useful Links
Department for Constitutional Affairs.

Officer of the Information Commissioner.

Yours sincerely

Customer Services Centre
Enfield Council

Question Reference No090210-000005
Subject : Jobs and Careers
Subject Level 2: Jobs at the council
Date Created: 10/02/2009 05.26 PM
Last Updated: 03/03/2009 10.12 AM
Status: Solved

References

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Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Enfield Council's handling of my FOI request 'Agency worker: Agreements, Contracts, pay scales'.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/ag...

Yours sincerely,

Eric Blair

[1]Enfield Logo

Dear Sir/Madam,

Thank you for your enquiry, which we are currently dealing with.

[2]To update your question from our support site, click here.

Question Reference No090311-000000
Question: Internal review of Freedom of Information request - Agency
worker: Agreements, Contracts, pay scales
Date Created: 11/03/2009 06.58 AM
Last Updated: 11/03/2009 06.58 AM
Status: Unresolved

Discussion Thread
Customer (Eric Blair) 11/03/2009 06.58 AM
Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Enfield Council's
handling of my FOI request 'Agency worker: Agreements, Contracts,
pay scales'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
[3]http://www.whatdotheyknow.com/request/ag...

Yours sincerely,

Eric Blair

-------------------------------------------------------------------
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References

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3. http://www.whatdotheyknow.com/request/ag...
4. http://www.whatdotheyknow.com/help/about...

[1]Enfield Logo

Dear Sir/Madam

Recently you contacted the London Borough of Enfield with a question.
Below is a summary of your question and our response.

If this issue is not resolved to your satisfaction, you may reopen it
within the next 7 days.

Thank you for allowing us to be of service to you.

[2]To update your question from our support site, click here.

Subject
Internal review of Freedom of Information request - Agency worker:
Agreements, Contracts, pay scales

Discussion Thread
Response (Enfield Council) 07/04/2009 03.25 PM
Dear Sir / Madam

Thank you for your email. We apologise for the delay and any inconvenience
this may cause. We have escalated this to the Freedom of Information Team.

We would like to assure you that we are dealing with your request as a
matter of urgency.

Yours Sincerely
Enfield Council

Question Reference No090311-000000
Subject : Democracy & Voting
Subject Level 2: Freedom of Information
Date Created: 11/03/2009 06.58 AM
Last Updated: 07/04/2009 03.25 PM
Status: Solved

References

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Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Enfield Council's handling of my FOI request 'Agency worker: Agreements, Contracts, pay scales'.

You have provided no response to my request for information, save for automated email responses that are less than helpful.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/ag...

Yours faithfully,

Eric Blair

[1]Enfield Logo

Response
Dear Sir / Madam

We acknowledge your request for information received on 13/07/2009 09.42 AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
Discussion Thread
Customer (Eric Blair) 13/07/2009 09.42 AM
Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Enfield Council's
handling of my FOI request 'Agency worker: Agreements, Contracts,
pay scales'.

You have provided no response to my request for information, save
for automated email responses that are less than helpful.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
[2]http://www.whatdotheyknow.com/request/ag...

Yours faithfully,

Eric Blair

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Please use this email address for all replies to this request:
[3][FOI #7785 email]

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published on the internet. Our privacy and copyright policies:
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Question Reference No090713-000009
Date Created: 13/07/2009 09.42 AM
Last Updated: 13/07/2009 09.42 AM
Status: Correspondence team

References

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