Dear David Bosch

Freedom of Information Request Case ID CAS-170

Thank you for your request for information received on 09/02/2023 in which
you asked for the following information:

If you have a managed service provider (MSP) in place for the provision of
temporary agency staff, please provide the following;

a. How was the contract to manage/provide the supply of agency/temporary
staff let?

b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?

c. When did the contract to manage / provide the supply of temporary /
agency staff commence, how long does it run for and what is the end date?

Your request is being processed under the provisions of the Freedom of
Information Act 2000 and you will receive a response within 20 working
days of receipt of your request.

Regards

Karen

Information Governance Team
Legal and Governance
Wiltshire Council
[1][email address]

dangos adrannau a ddyfynnir

Dear David Bosch

Freedom of Information Request Case ID CAS-170

Thank you for your request for information received on 09/02/2023, in
which you asked for the following information:

If you have a managed service provider (MSP) in place for the provision of
temporary agency staff, please provide the following; a. How was the
contract to manage/provide the supply of agency/temporary staff let? b.
Who was the contract to manage/provide the supply of agency/temporary
staff let to? c. When did the contract to manage / provide the supply of
temporary / agency staff commence, how long does it run for and what is
the end date?

Under the Freedom of Information Act 2000 (the Act) the Council is obliged
to:

• Let you know whether we hold the information you have requested
• Provide you with the requested information, if held, (subject to any
exemptions to disclosure that may apply)

I can confirm that the council holds the information you requested which
is as follows.

 a. How was the contract to manage/provide the supply of agency/temporary
staff let?

 Our method to procure the provision of our managed service provider was
via the ESPO framework.

 b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?

 We awarded the contract to Matrix SCM (Supply Chain Management)

 c. When did the contract to manage / provide the supply of temporary /
agency staff commence, how long does it run for and what is the end
date?

 Our contract commenced on the September 2021 and is for a term of 3
years.

Information supplied under the Act may be subject to protection under the
Copyright, Designs and Patents Act 1988. You may use the information we
have provided in response to your request under the terms of the Open
Government Licence.

If you are dissatisfied with the response to your request you can ask for
a review of the handling of your request for information. Details of the
complaints procedure are below.

Regards,

Henrietta

Information Governance Team
Legal and Governance
Wiltshire Council
[email address]

Freedom of Information Complaints and Review Procedure

Any person who has requested information from Wiltshire Council which has
been dealt with under the Freedom of Information Act is entitled to make a
complaint and request an internal review of the handling of their request
if they are dissatisfied with the response they have received.

Requests for review of a Freedom of Information requests should be made,
in writing, which includes email, to:

Freedom of Information and Records Lead
Information Governance Team
Legal and Governance
Wiltshire Council
[email address]

Please include the Case ID number, the date of your request and details of
why you are asking for a review. Requests for a review should be brought
to our attention within 40 calendar days of our response to your request.

Any request for a review will be acknowledged in writing confirming the
reasons for the review. The review will be allocated to someone who is
independent of the original decision. The person conducting the review
will set a target date for a response with the intention to complete the
review within 20 working days. In more complex cases the review may take
up to 40 working days.

The reviewer will conduct a full review of the handling of the request for
information and the decisions taken, including decisions taken about where
the public interest lies in respect of exempt information where
applicable. The review enables a re-evaluation of the case taking into
account any matters raised by the requester.

On completion of the review the reviewer will contact the requester with
the result of the review. If the requester is still dissatisfied with the
council's handling of their request they should contact the Information
Commissioners Office (ICO). The ICO can be contacted using the following
details:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel; 0303 123 1113 (local rate)
01625 545 745 (national rate)
Email; [email address]

From: Information Governance
Sent: 09 February 2023 15:23
To: [FOI #947158 email]
Subject: FOI CAS-170 (HW) - Agency Staffing Agreement

Dear David Bosch

Freedom of Information Request Case ID CAS-170

Thank you for your request for information received on 09/02/2023 in which
you asked for the following information:

If you have a managed service provider (MSP) in place for the provision of
temporary agency staff, please provide the following;

a. How was the contract to manage/provide the supply of agency/temporary
staff let?

b. Who was the contract to manage/provide the supply of agency/temporary
staff let to?

c. When did the contract to manage / provide the supply of temporary /
agency staff commence, how long does it run for and what is the end date?

Your request is being processed under the provisions of the Freedom of
Information Act 2000 and you will receive a response within 20 working
days of receipt of your request.

Regards

Karen

Information Governance Team
Legal and Governance
Wiltshire Council
[1][email address]

dangos adrannau a ddyfynnir