Your message to [email address] couldn't be delivered.
info wasn't found at otleycollege.ac.uk.
request-511496-c79b6. . . Office 365 info
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
* Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
* Contact the recipient (by phone, for example) to check that the
address is correct.
* The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
* Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.1 in Office 365, and then send the message
again. Retype the entire recipient address before selecting Send.
Was this helpful? [2]Send feedback to Microsoft.
--------------------------------------------------------------------------
More Info for Email Admins
Status code 554 5.4.14

Typically this error occurs because the recipient email address is
incorrect or doesn't exist at the destination domain. This can usually be
fixed by the sender. However, sometimes the issue needs to be fixed by the
recipient or the recipient's email admin. If the steps in the How to Fix
It section above don't fix the problem, and you're the email admin for the
recipient, try one or more of the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. A forwarding rule can be configured by an admin via mail flow
rules or mailbox forwarding address settings, or by the recipient via the
Inbox Rules feature.

Mail flow settings and MX records are not correct - Misconfigured mail
flow settings or MX records can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

Mail loop detected - This error also indicates that the receiving
organization's email settings are misconfigured, creating a mail loop when
a message is sent to an address that isn't found in their directory. This
usually won't disrupt mail flow for recipients that actually exist, but
the recipient's email admin should fix the misconfiguration to reduce the
chance of any other mail flow issues. A common cause for this loop is that
the recipient's domain is configured as "Internal Relay" when it should be
"Authoritative." Another common cause for the loop is that both the sender
and recipient are part of the same organization, but the sender's mailbox
is hosted by Office 365, while the recipient's mailbox is hosted
on-premises, and an outbound connector from Office 365 to the on-premises
email servers is missing or misconfigured. To fix this, the recipient's
email admin should create a correctly configured outbound connector in
Office 365 to route the message to the on-premises mailbox.

For more information and tips to fix this problem, see [3]Fix email
delivery issues for error code 5.4.14 in Office 365.
Original Message Details
Created Date: 8/20/2018 2:13:17 PM
Sender Address: [FOI #511496 email]
Recipient Address: [email address]
Subject: Freedom of Information request - Agency Spend
Error Details
Reported 554 5.4.14 Hop count exceeded - possible mail loop ATTR34
error: [VE1EUR03FT053.eop-EUR03.prod.protection.outlook.com]
DSN generated HE1PR05MB1356.eurprd05.prod.outlook.com
by:
Remote VE1EUR03FT053.mail.protection.outlook.com
server:

Message Hops
HOP TIME FROM TO WITH RELAY
(UTC) TIME
8/20/2018 local (Exim 4.89) (envelope-from
1 2:13:17 foi owl.ukcod.org.uk <[FOI #511496 email]>) *
PM
8/20/2018 esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256)
2 2:13:17 owl.ukcod.org.uk starling.ukcod.org.uk (Exim 4.89) (envelope-from *
PM <[FOI #511496 email]>)
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
3 2:13:18 mailer102.ukcod.org.uk VE1EUR03FT062.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) 1 sec
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
4 2:13:19 VE1EUR03FT062.eop-EUR03.prod.protection.outlook.com AM3PR05CA0108.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) 1 sec
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
5 2:13:19 AM3PR05CA0108.eurprd05.prod.outlook.com DB7PR05MB4169.eurprd05.prod.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
6 2:13:20 EUR02-AM5-obe.outbound.protection.outlook.com AM5EUR03FT015.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) 1 sec
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
7 2:13:21 AM5EUR03FT015.eop-EUR03.prod.protection.outlook.com AM4PR0501CA0055.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) 1 sec
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
8 2:13:21 AM4PR0501CA0055.eurprd05.prod.outlook.com DB6PR0501MB2341.eurprd05.prod.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
9 2:13:23 EUR01-VE1-obe.outbound.protection.outlook.com DB5EUR03FT040.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) 2 sec
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
10 2:13:23 DB5EUR03FT040.eop-EUR03.prod.protection.outlook.com HE1PR05CA0273.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) *
PM
8/20/2018 Microsoft SMTP Server (version=TLS1_2,
11 2:13:23 HE1PR05CA0273.eurprd05.prod.outlook.com HE1PR05MB1356.eurprd05.prod.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM

Original Message Headers

Received: from HE1PR05CA0273.eurprd05.prod.outlook.com (2603:10a6:3:fc::25) by
HE1PR05MB1356.eurprd05.prod.outlook.com (2a01:111:e400:5889::22) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1059.23; Mon, 20 Aug
2018 14:13:23 +0000
Received: from DB5EUR03FT040.eop-EUR03.prod.protection.outlook.com
(2a01:111:f400:7e0a::202) by HE1PR05CA0273.outlook.office365.com
(2603:10a6:3:fc::25) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1059.20 via Frontend
Transport; Mon, 20 Aug 2018 14:13:23 +0000
Authentication-Results: spf=neutral (sender IP is 213.199.154.248)
smtp.mailfrom=whatdotheyknow.com; otleycollege.ac.uk; dkim=pass (signature
was verified) header.d=whatdotheyknow.com;otleycollege.ac.uk; dmarc=pass
action=none header.from=whatdotheyknow.com;
Received-SPF: Neutral (protection.outlook.com: 213.199.154.248 is neither
permitted nor denied by domain of whatdotheyknow.com)
Received: from EUR01-VE1-obe.outbound.protection.outlook.com (213.199.154.248)
by DB5EUR03FT040.mail.protection.outlook.com (10.152.20.243) with Microsoft
SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.20.1080.9 via
Frontend Transport; Mon, 20 Aug 2018 14:13:23 +0000
Received: from AM4PR0501CA0055.eurprd05.prod.outlook.com
(2603:10a6:200:68::23) by DB6PR0501MB2341.eurprd05.prod.outlook.com
(2603:10a6:4:4d::6) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1059.20; Mon, 20 Aug
2018 14:13:21 +0000
Received: from AM5EUR03FT015.eop-EUR03.prod.protection.outlook.com
(2a01:111:f400:7e08::208) by AM4PR0501CA0055.outlook.office365.com
(2603:10a6:200:68::23) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1059.20 via Frontend
Transport; Mon, 20 Aug 2018 14:13:21 +0000
Authentication-Results-Original: spf=neutral (sender IP is 213.199.180.152)
smtp.mailfrom=whatdotheyknow.com; otleycollege.ac.uk; dkim=pass (signature
was verified) header.d=whatdotheyknow.com;otleycollege.ac.uk; dmarc=pass
action=none header.from=whatdotheyknow.com;
Received-SPF: Neutral (protection.outlook.com: 213.199.180.152 is neither
permitted nor denied by domain of whatdotheyknow.com)
Received: from EUR02-AM5-obe.outbound.protection.outlook.com (213.199.180.152)
by AM5EUR03FT015.mail.protection.outlook.com (10.152.16.132) with Microsoft
SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.20.1080.9 via
Frontend Transport; Mon, 20 Aug 2018 14:13:20 +0000
Received: from AM3PR05CA0108.eurprd05.prod.outlook.com (2603:10a6:207:1::34)
by DB7PR05MB4169.eurprd05.prod.outlook.com (2603:10a6:5:18::22) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1059.23; Mon, 20 Aug
2018 14:13:19 +0000
Received: from VE1EUR03FT062.eop-EUR03.prod.protection.outlook.com
(2a01:111:f400:7e09::202) by AM3PR05CA0108.outlook.office365.com
(2603:10a6:207:1::34) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1059.24 via Frontend
Transport; Mon, 20 Aug 2018 14:13:19 +0000
Authentication-Results-Original: spf=pass (sender IP is 46.43.39.102)
smtp.mailfrom=whatdotheyknow.com; otleycollege.ac.uk; dkim=pass (signature
was verified) header.d=whatdotheyknow.com;otleycollege.ac.uk; dmarc=pass
action=none header.from=whatdotheyknow.com;
Received-SPF: Pass (protection.outlook.com: domain of whatdotheyknow.com
designates 46.43.39.102 as permitted sender) receiver=protection.outlook.com;
client-ip=46.43.39.102; helo=mailer102.ukcod.org.uk;
Received: from mailer102.ukcod.org.uk (46.43.39.102) by
VE1EUR03FT062.mail.protection.outlook.com (10.152.18.252) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id
15.20.1080.9 via Frontend Transport; Mon, 20 Aug 2018 14:13:18 +0000
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
d=whatdotheyknow.com; s=2014a.mysociety; h=Content-Transfer-Encoding:
Content-Type:Mime-Version:Subject:Message-ID:To:From:Date:Sender:Reply-To:Cc:
Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender:
Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id:
List-Help:List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive;
bh=mVO6ef5P98Jp2UGYHhWRjsGYV3nW/HHs8wIYPPO8gMA=; b=bKr6xNqTJelmbf2qaUWCvjRSu
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E5YH7SL/g==;
Received: from owl.ukcod.org.uk ([46.43.39.108]:53393)
by starling.ukcod.org.uk with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256)
(Exim 4.89)
(envelope-from <[FOI #511496 email]>)
id 1frkvl-0007l8-Lr
for [email address]; Mon, 20 Aug 2018 15:13:17 +0100
Received: from foi by owl.ukcod.org.uk with local (Exim 4.89)
(envelope-from <[FOI #511496 email]>)
id 1frkvl-0006Us-Hm
for [email address]; Mon, 20 Aug 2018 15:13:17 +0100
Date: Mon, 20 Aug 2018 15:13:17 +0100
From: John Smith <[FOI #511496 email]>
To: FOI requests at Otley College <[email address]>
Message-ID: <[email address]>
Subject: Freedom of Information request - Agency Spend
MIME-Version: 1.0
Content-Type: text/plain;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Return-Path: [FOI #511496 email]
X-EOPAttributedMessage: 2
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I am now out of the office on annual leave and will deal with your email
on my return on Tuesday 28th August. I will check emails intermittently
during this time and respond to any urgent issues. Thanks Rachel

IMPORTANT: This email and its attachments are intended for the addressee
only and may be confidential. If they have come to you in error you must
take no action based on them nor must you copy or show them to anyone. The
contents represent the views of the sender and are not necessarily
representative of the views of Easton and Otley College.

Dear John

The information requested by you is now attached.

Best wishes

Rachel

dangos adrannau a ddyfynnir