Adverse Incidents
Dear East Midlands Ambulance Service NHS Trust,
I would be grateful if you could provide the following information:
1). Number of patients who were seen by South Central Ambulance Service between 01/06/2022 and 31/12/2022.
2). Number of unit hours actually deployed by the Trust between 01/06/2022 and 31/12/2022.
3). Number of adverse incidents reported Trust wide between 01/06/2022 and 31/12/2022. This question is referring to the date that they were reported not the date of the incident, however if the latter is easiest for you to obtain, that would be equally helpful.
4). Number of adverse incidents that have currently been open for greater than eight weeks.
5). Number of Patient Experience incidents (or local equivalent) received between 01/06/2022 and 31/12/2022 that have been upheld or partially upheld (or local equivalent). This question relates to those requiring investigation for learning and it would be helpful to exclude compliments received via the Patient Experience Team.
6). Number of Patient Experience incidents received between 01/06/2022 and 31/12/2022 that are open either pending investigation, or with investigations ongoing.
Thank you very much in advance.
Yours faithfully,
Dot Mejia
Dear Dot,
Thank you for your information request which we will process under the terms of the Freedom of Information Act 2000 and provide a response within the 20 working day statutory time limit.
After undertaking an initial assessment of your request we would like you to clarify the following:
- Can you please clarify whether you mean East Midlands Ambulance Service NHS Trust in your first question as opposed to South Central Ambulance Service.
- Could you please also clarify exactly what you mean by 'adverse incident' it would be great if you could provide a definition of this.
- Could you please clarify what you mean by 'unit hours.'
If I do not receive the clarification within three months from the date of this email your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act, a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied).
Thank you in anticipation
If you have any queries about this process or wish to modify or amend your request, please contact me.
Kind Regards,
Ashleigh
Dear Ashleigh,
Thank you . Yes this request was meant for meant for East Midlands, apologies for the mistake.
By adverse incident, it means any incident that has been reported via the Trust's incident reporting policy or similar.
Unit hours refers to hours of resources that are deployed.
Yours sincerely,
Dot Mejia
Dear Dot,
We are actively working on your request but are experiencing a high workload volume across all our organisation which is impacting on our ability to respond to information requests.
I am writing to seek your agreement to an extension of the deadline – should it become necessary – for up to 10 working days - from March 7th in order to provide the information you have requested.
I look forward to hearing from you,
Best wishes
Mark
FOI 22 360
Good morning,
Please find attached the response to your request.
Kind Regards,
Ashleigh
══════════════════════════════════════════════════════════════════════════
From: FOI
Sent: 04 January 2023 11:38
To: Dot Mejia <[FOI #932563 email]>
Subject: FOI 22 360 RE: Freedom of Information request - Adverse Incidents
Dear Dot,
Thank you for your information request which we will process under the
terms of the Freedom of Information Act 2000 and provide a response within
the 20 working day statutory time limit.
After undertaking an initial assessment of your request we would like you
to clarify the following:
- Can you please clarify whether you mean East Midlands Ambulance Service
NHS Trust in your first question as opposed to South Central Ambulance
Service.
- Could you please also clarify exactly what you mean by 'adverse
incident' it would be great if you could provide a definition of this.
- Could you please clarify what you mean by 'unit hours.'
If I do not receive the clarification within three months from the date of
this email your request will be considered to have lapsed. (Under section
1(3) of the Freedom of Information Act, a public authority need not comply
with a request unless any further information reasonably required to
locate the information is supplied).
Thank you in anticipation
If you have any queries about this process or wish to modify or amend your
request, please contact me.
Kind Regards,
Ashleigh
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