Adverse Incidents
Dear South Western Ambulance Service NHS Foundation Trust,
I would be grateful if you could provide the following information:
1). Number of patients who were seen by South Central Ambulance Service between 01/06/2022 and 31/12/2022.
2). Number of unit hours actually deployed by the Trust between 01/06/2022 and 31/12/2022.
3). Number of adverse incidents reported Trust wide between 01/06/2022 and 31/12/2022. This question is referring to the date that they were reported not the date of the incident, however if the latter is easiest for you to obtain, that would be equally helpful.
4). Number of adverse incidents that have currently been open for greater than eight weeks.
5). Number of Patient Experience incidents (or local equivalent) received between 01/06/2022 and 31/12/2022 that have been upheld or partially upheld (or local equivalent). This question relates to those requiring investigation for learning and it would be helpful to exclude compliments received via the Patient Experience Team.
6). Number of Patient Experience incidents received between 01/06/2022 and 31/12/2022 that are open either pending investigation, or with investigations ongoing.
Thank you very much in advance.
Yours faithfully,
Dot Mejia
Dear Dot
You have asked for data in relation to South Central Ambulance Service, we are South West Ambulance Trust - could you clarify if you are requiring data from us or if you are looking for data in relation to SCAS. Please can you confirm so we are able to close this file or continue with the request.
Thank you
Kind Regards
Emily Jones / Information Governance Assistant/ Peer Support Guardian and Unison Disability and Equality Lead
South Western Ambulance Service NHS Foundation Trust
Direct Line 01392 261500 | Web www.swast.nhs.uk | E-Mail [email address]
Trust Headquarters, South Western Ambulance Service, Unit 3, Abbey Court, Eagle Way, Sowton Industrial Estate,, EX2 7HY
Dear Sirs
Thank you for your Freedom of Information Request. Please accept our apologies for the delay in this acknowledgment, we are currently experiencing severe staffing shortages.
Your email is addressed to South West Ambulance Service, however question 1 is for South Central Ambulance Service.
Therefore could you please clarify if it is South Western Ambulance or South Central Ambulance from whom you require this information? We do not hold any information for South Central Ambulance Service.
Once I have this clarification I will continue with your request.
If you have any questions please do not hesitate to email us at [South Western Ambulance Service NHS Foundation Trust request email]
Kind regards,
Lisa Browning | Information Governance Assistant
South Western Ambulance Service NHS Foundation Trust
Direct Line | Web www.swast.nhs.uk | E-Mail [email address]
Trust HQ, Abbey Court, Eagle Way, EX2 7HY
Dear Lisa,
Apologies, this should read: "South Western Ambulance Service NHS Foundation Trust".
Yours sincerely,
Dot Mejia
Dear Dot
Thank you for your Freedom of Information Request.
We will deal with this request in accordance with your right of access to information we hold under the Freedom of Information Act and I attach a leaflet containing further information about both your rights and our obligations under this legislation.
If you have any questions please do not hesitate to email us at [South Western Ambulance Service NHS Foundation Trust request email]
Kind regards,
Lisa Browning | Information Governance Assistant
South Western Ambulance Service NHS Foundation Trust
Direct Line | Web www.swast.nhs.uk | E-Mail [email address]
Trust HQ, Abbey Court, Eagle Way, EX2 7HY
Good morning,
Please can you clarify your meaning of Number of unit hours actually deployed by the Trust. Is that the number of hours in vehicles?
Kind regards,
Information Governance Team
South Western Ambulance Service NHS Foundation Trust
Direct Line | Web www.swast.nhs.uk | E-Mail [email address]
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