Adverse Incidents

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Dear South Central Ambulance Service NHS Foundation Trust,

I would be grateful if you could provide the following information:

1). Number of patients who were seen by South Central Ambulance Service between 01/06/2022 and 31/12/2022.

2). Number of unit hours actually deployed by the Trust between 01/06/2022 and 31/12/2022.

3). Number of adverse incidents reported Trust wide between 01/06/2022 and 31/12/2022. This question is referring to the date that they were reported not the date of the incident, however if the latter is easiest for you to obtain, that would be equally helpful.

4). Number of adverse incidents that have currently been open for greater than eight weeks.

5). Number of Patient Experience incidents (or local equivalent) received between 01/06/2022 and 31/12/2022 that have been upheld or partially upheld (or local equivalent). This question relates to those requiring investigation for learning and it would be helpful to exclude compliments received via the Patient Experience Team.

6). Number of Patient Experience incidents received between 01/06/2022 and 31/12/2022 that are open either pending investigation, or with investigations ongoing.

Thank you very much in advance.

Yours faithfully,
Dot Mejia

FOI, South Central Ambulance Service NHS Foundation Trust

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Thank you for your email, please note the FOI allows us 20 working days to
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Information Governance Team

[1]South Central Ambulance NHS Foundation Trust
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[2]South Central Ambulance NHS Foundation Trust

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FOI, South Central Ambulance Service NHS Foundation Trust

Good afternoon,

Please accept this email as acknowledgement that we have received your request.

Your request has been logged under reference number FOI2223-359/K. Please quote this on any future correspondence.

Under the Freedom of information Act we have 20 working days to provide a response to you starting from the date of receipt of your request.

Kind regards,

Information Governance Team
01869 817670 or 01869 365000 Ext 5407
[South Central Ambulance Service NHS Foundation Trust request email]
South Central Ambulance Service NHS Foundation Trust
Unit 7 & 8| Talisman Business Centre| Talisman Road| Bicester| Oxfordshire| OX26 6HR

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FOI, South Central Ambulance Service NHS Foundation Trust

Dear Dot

Thank you for your email. Please read below the answers to your questions.

I hope this information meets your requirements but if you are unhappy with the way your request for information has been handled, you can request a review by writing to: Will Hancock, Chief Executive, South Central Ambulance Service NHS Trust, Units 7 & 8 Talisman Business Centre, Talisman Road, Bicester, Oxon, OX26 6HR.

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone 0303 123 1113. Website https://ico.org.uk/make-a-complaint/offi... .

Kind regards,

Kim
Information Governance Officer
[South Central Ambulance Service NHS Foundation Trust request email]
South Central Ambulance Service NHS Foundation Trust
Unit 7 & 8| Talisman Business Centre| Talisman Road| Bicester| Oxfordshire| OX26 6HR

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